- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsHow to Update the WPBakery Page Builder plugin
Hi,
Please provide more details about this issue you are having. On pages you can use elements from Visual composer for your videos – https://www.screencast.com/t/TUnuSkpXCDVt
More information about creating a playlist on posts and pages here – https://forum.tagdiv.com/video-playlist-2/
Thanks
Hi,
It seems you have your content delivered from the cache – https://www.screencast.com/t/8eVqHlzrCD
I suggest you try to disable all your plugins except Visual composer, clear your caching, purge cdn files and deactivate the child theme to see if the problem is still there. If it is not, then one of these is the cause for this to happen. Activate your child theme and check if the problem appears. Then activate the plugins one at a time, while checking for this issue.
For the strange characters on your website, please refer to this topic – https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thanks
Hi,
This is a strange issue.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know how it goes.
Thank you!
Hello,
You remove it by using visual composer. If visual composer is detected on a page then the title is removed.
You can use even a simple text box. Just make sure you press the add button and place the text box yourself as all the content existing on your page is already in an ad box. The theme needs to create an element from the list in order to remove the menu.
Thank you!
Hi Simion,
Your response is extremely frustrating because it show you did not spend the time to read what I have done so far to test this problem.
I have disabled all plugins to test this problem. It does not matter what plugins are activated or deactivated because the problem is the theme.
When the Newspaper theme is activated, the links do not work. The intermittent issue is only some links do not work. However, when I switch to the 2016 theme, the links instantly begin working. When I switch back to the Newspaper theme, the links no longer work. Clearly a theme issue.
Please explain how Visual Composer is essential and required for the proper functionality to display a single post. Because it isn’t AFAIK. It is important for displaying modules/blocks and very useful for pages, however, it is not used on posts AFAIK.
I should also note that I have read about WordPress embeds in depth and have tried all of their embed strategies and the problem still persists. I have also posted to Stack Exchange to get help but the problem is the theme, not WordPress.
Thank you
Hello,
Please also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
If it is an intermittent problem, meaning that sometimes they work and in some situations does not, it could be a plugin that is causing this. You can try disabling all your plugins, except the ones bundled with the theme and check to see if the issue persists. Also please install the Visual composer plugin as it is an essential and required in the proper functionality of the theme – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
More useful information about WordPress embeds here – https://codex.wordpress.org/Embeds
Thanks
Hello,
It seems the class needed for the images is not present on your site. Maybe one of your plugins is not compatible with the current version anymore. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
You can use the category description if you want to place a text on a category page but you cannot use visual composer blocks on category pages. The categories are not standard pages as they cannot be edited as you would a page. Visual composer does not provide any category editing options. It can be done by altering the category templates though if you have the proper coding skills. You can use a do_shortcode function: https://developer.wordpress.org/reference/functions/do_shortcode/ in the category templates to insert a visual composer block into a category.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please make sure yor system status parameters are increased properly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have trouble with this.
Thanks.
Hello,
Our theme is fully responsive and will display properly on ANY device. Please test our official demo: http://demo.tagdiv.com/newsmag
On your end it could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
The categories are not pages unfortunately so you cannot add elements to them as you would on a page in visual composer. There are no settings for adding content to the category pages. You can change the layout from the theme panel like so: https://www.screencast.com/t/xB3UjdgfEop but you cannot use the page builder on categories.
Thank you!
Hello,
Please try this simple debugging method: please disable all plugins except visual composer(disable ad-ons), clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme. The test your back-end again.
Also please increase your system status parameters like show here: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please try to increase your system status parameters as shown here: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
@Bogdan, its just pretty simple to reproduce.
In the general options of any block using Visual Composer the stretch options dont work. It keeps the block/module/grid boxed within the body of the page.
To give you a better idea, check the black stretched block at the middel of the demo.
https://demo.tagdiv.com/newspaper_medicine/
Before, I just set the stretch option. No big deal. Now I have to use the border options to achieve kind of the same look.
Hello,
The adsense code will not work like that in a php file. If you want to place an ad in a custom spot, you will have to use the do_shortcode function
Please insert the ad code in a custom ad spot in the theme panel eg: custom ad 1, and then create a blank page from wordpress. Add an ADBOX element to the page and access classic mode in visual composer so you have access to the tiny mce editor and you can see the sortcodes on that page. The copy the shortcode. it should look like:
[td_block_ad_box spot_id="custom_ad_1"]
Then you can add that shortcode in a do_shortcode function like so:
<?php echo do_shortcode ('[td_block_ad_box spot_id="custom_ad_1"]'); ?>
Then you add it to the footer style you use: https://www.screencast.com/t/uyNUuKtG6G
I hope this helps.
Thank you!
Hello,
This issue seems to be caching related so please make sure you clear all cache including caching transients (https://codex.wordpress.org/Transients_API)
Please make sure you use only php version 7.0 as our theme is not yet compatible with php 7.1
Also please contact your host and have them remove any hosting side cache.
If the issue is not fixed, please try to please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello luxechicago,
Yes, this version of Visual Composer if ready to be used with the latest version of the theme (7.8) which is available to be downloaded from Theme Forest from Envato Marketplace.
Thanks for your understanding!
Hello,
This means you probably have an image optimization tool that interferes with the theme thumbnails that does not allow newly generated thumbs to be created properly. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also please check any external optimization tool you might use on your site. Then try to add a new post with new images and inspect the cropping.
Thank you!
Hello selejanalex,
Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If this does not fix it, please try to reinstall the theme via FTP using this guide: https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thank you!
Good afternoon, please could you help me with these problems. The page with the widgets takes a long time, I can not drag and drop any wingets to footer 1 for example to add another gadget.Page freezing for long time. The problem exists in all browsers. I use firefox 52.0.1 64vit. another sometime computer showed the following script error http://www.screencast.com/t/oJizlBUp2 and i opened the debugger and shows problem windgets.php file. My website is in Greek language(locale el) .I tried to disable all my plugins but again the problem is. I discovered an incompatibility of a draft with above speedbooster and ultimatte addons for VC in system status (https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199?_ga=1.246479428.1511784548.1489654278).
I buy extra licence for Visual composers, Ultimatte addons for VC, Slider Revolution with all extra plugins, visual composer toolkit (undo-redo,copy-paste) and ultimatte layouts for VC.I DISABLE ALL BUT THE SAME PROBLEM.
Here the screencast to help:
Screencast:
1. http://www.screencast.com/t/oJizlBUp2
2. http://www.screencast.com/t/olJMEPUaLtT
3. http://www.screencast.com/t/eHIfk68jr7G
4. http://www.screencast.com/t/hXQObbbU8c
5. http://www.screencast.com/t/MKDl7b4k6
6. http://www.screencast.com/t/ZV0vkK91qBy
errors:—————————————————-
this: HTMLDocument → widgets.php
URL: “http://epirroes.gr/wp-admin/widgets.php”
Active element: <body.wp-admin.wp-core-ui js td-theme-Newspaper widgets-php auto-fold admin-bar branch-4-7 version-4-7-3 admin-color-fresh locale-el customize-support sticky-menu svg>
“wp-admin wp-core-ui js td-theme-Newspaper widgets-php auto-fold admin-bar branch-4-7 version-4-7-3 admin-color-fresh locale-el customize-support sticky-menu svg”
————————————————————————————
Second problem is when I go in selecting customize option in my page has much delay and crashes but there I can make changes, but too slowly.
Also you know if you can somehow clear the history from visyal komposer.in this case it can be responsible long history (450 revisions) for slow page;
Please if you can suggest me some solve. Many Thanks
Hi, I know that this image doesn’t exist as this is a testing environment where i deactivated all plugin and have no pictures
I’m talking about the image just below, the one that looks like a “confidential” sign
http://prntscr.com/en43f7
Sorry to say that, but there’s only one picture on this page (which is hosted on my server, on a subdomain) and I don’t quite get how you could think I was talking about a non existing image.
The actual live version of the website can be seen here: https://www.meilleursgadgetsdunet.com/vie-de-famille/parents/rehausseur-kaboost-chaise-enfant/
As you requested me to deactivate the chilkd theme andall the plugins but visual composer, I did that on my testing environment, which is the URL I gave you.
I don’t need pictures in my testing environment to see if any plugin/theme update work without breaking anything.
I therefore uploaded just one picture (which you missed) for you to diagnose the problem and see that it’s not plugin related, because they are none active
Hello sakkiotto,
I have inspected your source page and I noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicts. Try to do this and let us know how it goes!
Thanks for your understanding!
Hello subiko,
Please keep in mind that you must buy any license for Visual Composer because this plugin comes bundled with the theme packet. For more information about this plugins, please consult the guide here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello amitsharma312,
I guess that you want to display the Rev Slider element at the top of your homepage, just below the header, right? So, if you want to do this, you should use the Visual Composer and place the code like this -> https://www.screencast.com/t/s4Qbvpe9D2uD For more references about Rev Slider, please check here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Hope this helps!
Thanks for your understanding!
