Hi,

Unfortunately we did not tested the theme with WP Rocket so I don’t know if it cause this issue or it is a conflict between plugins. Please deactivate all plugins except of Visual Composer, clear cache and see if you still have this issue. If it is fixed, please activate your plugins one by one and see which one cause this.

Thanks!

Hi,

Yes the author data is added by the theme, please try to remove this code – http://screencast.com/t/orgV5rSaGI and use fb debugger to fetch new info – http://screencast.com/t/gJfiFeWAbw

Thanks!

Hi,

If you use the above code it will work only if you have top menu active(also the sign in widget) as it use the javascript – http://screencast.com/t/nPbBVQF6juG2 But if you don’t want top menu, you can hide it using custom css: http://screencast.com/t/vahhyVYhlO

.td-header-top-menu-full {
display: none;
}

We will try to add a different implementation for sign in widget in a future update.

Thanks!

Hi,

Do you use this container in the post content? – http://screencast.com/t/9PysWNgCqMjN Or in the code? The issue with the image seems to be related to that container so please check the inline css if you want to fix it – http://screencast.com/t/SDFWxzl6ohur

Thanks!

Hi,

Please send an email at contact@tagdiv.com to send the file and also paste a link to this topic so we can know who you are and what the issue is.

Thanks!

Hi bArA,

I have checked again your code and it works fine:
-header – http://screencast.com/t/7uvdbnfC

For sidebar issue please add this code here – http://screencast.com/t/ZQJyFIm04Uv and re-add ad box on the page. It is an issue there and it will be fixed if you add this code:

'-- Select an ad spot --' => '',

Then re-add the ad-box block to your page set sidebar ad and re-save the page – http://screencast.com/t/nuGUcSvqk – http://screencast.com/t/mrbTWBP9

Thanks!

Hi,

The theme ad system was not designed to work like this and you will need custom modification for this and it is not so easy. I suggest to hire a professional developer to do this for you if you don’t know how to do it as we cannot provide custom work at this time, sorry!. Here you can find all article ads if you want to modify it – http://screencast.com/t/oxGcjnyXw2uj

Thanks!

Hi,

I have checked your site and the sticky sidebar works also on your homepage – http://screencast.com/t/gaTJEqCGPe
You can clear cache maybe it is a caching issue.

Thanks!

Hi,

We plan to improve social counter plugin in future, to add more social options there, but I don’t know if this will be implemented. Thanks for suggestion we will think about this, however we have over 250 features on our list we have to pick very carefully what we implement.

Thanks!

Hi,

Unfortunately the theme doesn’t have an option for this in version 4, but you can change it via custom css in Theme Panel > Custom Css – http://screencast.com/t/tsA7GDbc

.td-sub-footer-menu li a {
font-size: 15px;
color: red;
}
.td-sub-footer-copy {
font-size: 15px;
color: green;
}

Hope this helps!

Hi,

You can place a custom ad in the code – http://screencast.com/t/KbxovP3K and use only the class for phone in custom ad spot – http://screencast.com/t/vZ2NWOAnW

echo td_global_blocks::get_instance('td_block_ad_box')->render(array('spot_id' => 'custom_ad_1'));

Result: http://screencast.com/t/WZQegnHsjd – http://screencast.com/t/ISasFZqAwVKh

Use this custom css in Theme Panel > Custom Css to remove ad’s margin bottom:

.td-header-sp-recs .td-a-rec-id-custom_ad_1 {
margin-bottom: 0 !important;
}

Thanks!

Hi,

If you need more custom ads you have to edit td_config.php and add it like this: http://screencast.com/t/LjL18ZfbL Then just make add it in td_panel_ads.php file – http://screencast.com/t/UB3dwNgI68
Now you can add your code in Theme Panel > Ads – http://screencast.com/t/z3ROmJFEL and display it in your page – http://screencast.com/t/aNBwX5azB

The theme doesn’t have to place ads in the category page, you will need to add it manually in the code, please check thise topic as reference: https://forum.tagdiv.com/topic/how-can-add-horizontal-sidebar/ and you can display it on specific category – https://codex.wordpress.org/Function_Reference/is_category
If you need additional customizations I suggest to get someone to do this for you as we cannot offer custom work at this time, sorry!

Thanks!

Hi,

You should also check the max_input_vars directive from you php.ini file and make sure that it’s set above 2000, you can check this in system status section within theme’s panel: http://screencast.com/t/V8MumQISR

Thanks!

Hi,

Please make sure that you use the latest version of Visual Composer, install and activate it from here – http://screencast.com/t/sICGwGTQXQTh and check the version – http://screencast.com/t/pSDK3ooFurWV If you need to update the Visual Composer plugin, please remove the old plugin and update to the latest version provided with the theme.

Thanks!

Hi,

Unfortunately there is fixed height for container and a max height for logo image and it matters the aspect ratio of the image. You will need custom modifications to increase the width and height, I suggest to hire a professional to do this for you if you don’t have basic css/html experience as we cannot provide custom work, sorry!
A solution is to use a header style with full logo – http://screencast.com/t/uE3XyBDj0yz

Thanks!

Hi,

Not sure what you mean, please provide more details.
Do you want to place a custom add to appear on specific post?

Thanks!

Hi,

You can add it in module single file – http://screencast.com/t/KjU3hjeVR9

Thanks!

Hi,

2. Try to change these values – http://screencast.com/t/0pghAmIZr

6. You can remove the next/prev pagination for megamenu using this custom css: http://screencast.com/t/VRcihp38

.td_block_mega_menu .td-next-prev-wrap{
display: none;
}

Unfortunately to change the mega menu module display you will need custom work and we cannot provide any type of custom work at this time as we cannot offer custom work because we work hard on the development, updates, fixes and support, sorry!

7. The breadcrumbs are added automatically on pagebuilder with title template, but you can use custom css to hide them – http://screencast.com/t/lTHAaygS2r4 or comment this line in the code – http://screencast.com/t/NNH15XsFzda

.home .td-crumb-container .entry-crumbs {
display: none;
}

Thanks!

Hi,

I also checked this and did not found any issues with panel settings for blockquote – http://screencast.com/t/271U9sDunV2N – http://screencast.com/t/EQ22ytgi4 Please provide more details about your issue, also check this without any plugins, leave only Visual Composer active and clear cache.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups deactivate all plugins and do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the plugins that come with the theme’s files(VC, Social Counter…). After update you can run the script like it is suggested in the upgrade guide. Please note that Newspaper 6 is a new theme so old files customization, custom css will not work anymore, so you will have to customize it again. Also you will have to re-add the widgets to your sidebar(s) as they will become inactive.

Thanks!

Hi,

Please regenerate your thumbnails using – https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thanks!

Hi,

You can filter articles using post type option, this mean wordpress default post type(post,page) – https://codex.wordpress.org/Post_Types and custom post type(event). If you use a plugin for events you can try to use this filter also.
As reference please check this topic to add pages to your block – https://forum.tagdiv.com/topic/big-slider-with-pages/ The block were designed to work properly with posts(display thumb, excerpt), but if you need this you can display also pages.
Unfortunately there is not option to filter posts by ids, but you can a add a tag for those specific posts and use option “Filter by tag” – http://screencast.com/t/jWJope3wf8 – http://screencast.com/t/KiFQDQav

Hope this helps!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

The category sidebar should be displayed also on the articles from that specific category, please make sure that you don’t set another custom sidebar while editing the post as that one will overwrite the one you set in category.
Also please make sure that your panel settings are saved(for example if you change the module for a category) and check this without any plugins active except of Visual Composer, clear cache and see if you still have this issue.

Thanks!

Hi,

The theme doesn’t have a sort order like this. Please note that “7 days sort order”(if this is what you mean) pulls from ALL the posts the most accessed in the last 7 days NOT the posts that are published in the last 7 days.
There is an option to display only articles of the week, but they have a random order and you will need custom modifications – http://screencast.com/t/9t85VYkjKhFg unfortunately we cannot provide any type of custom work at this timeas we work hard on the development, updates, fixes and support, sorry!

Thanks!