Hi,

Do you want to change the thumb size and the cropping mode? You will have to add a new thumb size in td_config.php file – http://screencast.com/t/2HGRTOMU9boA and use the that size in module mx4(which is used to create block 15) – http://screencast.com/t/gICu0V2fPg Then you have to regenerate your thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/ Also make a backup of your current files so you can revert if something goes wrong.

Please note that there’s no ideal image size, the modules have thumbs with different aspect ratios and a part of the image may get lost on the cropping process. You could read more about the featured image size here (it’s from Newsmag documentation but the principles are the same) – https://forum.tagdiv.com/image-size/

Thanks!

Hi,

Sorry for delay! Our support program is Monday – Friday: 8:00 AM – 17:00 PM and we answer to the most oldest topics so if you add new replies we get later to your topic.

Do you refer to this block from the demo? – http://screencast.com/t/6NJoAqpL6 This is block 1 and you can add it to your sidebar from Widgets area, just the block title is “Must Read” – http://screencast.com/t/wkpSrEhx8 and you can set your sidebar from Template Settings – http://screencast.com/t/bG4deTp04UoE but please note that if you use a custom sidebar for your category page it will overwrite this setting and it will be displayed category sidebar on articles(from that specific category) – http://screencast.com/t/l7EhS59O

Hope this helps!

Hi,

Please deactivate and delete the Social Counter plugin – http://screencast.com/t/FZZsE328r then install it from here – http://screencast.com/t/Jwj9PwgEQB

Thanks!

Hi,

You can add a border using this custom css – http://screencast.com/t/1mg8X8OM but you will need additional customizations, unfortunately we cannot provide any type of custom work so if you don’t have basic css/html experience I suggest to hire a freelancer to do this for you.

.td_block_4 .td_module_2 {
border: 1px solid red;
}

Thanks!

Hi,

Do you refer to the page content? You can use different spots to display in your page – http://screencast.com/t/LxyADvocuy2B
If you have an issue displaying ads on your page (they do not appear), there is an issue in the td_config.php file and you have to add this code – http://screencast.com/t/ZQJyFIm04Uv It will be fixed in the next update.

'-- Select an ad spot --' => '',

If this is not what you mean please provide more details.

Thanks!

Hi,

You can try a plugin like Animated Gif Resize and it should work also your animated gif logo, as the theme doesn’t have an option for this.

Thanks!

Hi,

Like you can see in the child theme documentation, not all files can be modified using child theme. S I suggest to copy the file(s) that you want to modify in the child theme using the same directory structure under your child theme root path and then make your changes, so the main theme file(s) will not be affected.

Thanks!

Replied via email!

Replied via email!

Hi,

1. The Newspaper theme supports bbpress without any custom modifications and the can be accessed using siteurl/forums please check our demo – http://demo.tagdiv.com/newspaper/forums/ if you want to add content to your forum page, please create the forum page change the template to default and use shortcodes – http://screencast.com/t/l3qDftKrgH Here you can find the plugin’s documentation – https://codex.bbpress.org/

2. Just hover category name and take the id – http://screencast.com/t/7IGPRmU8i and paste it in the ajax filter area – http://screencast.com/t/jInXuOH0TUz

Thanks!

Hi,

Do you have a problem with thumbnails or you really want to change the slider’s height?
If you thumbs are not fit in the slider’s container, please regenerate your thumbs – https://forum.tagdiv.com/using-the-theme-with-existing-content/
If you want to increase height, you have to change the thumb size in td_config.php file, these are the thumbs used by IOS Slider – http://screencast.com/t/WUpPywQqaD you will have to create a similar thumb with your specific size and use it in the slider module – http://screencast.com/t/0270faxp5e Also you need a custom css in Theme Panel > Custom Css to increase the container’s height – http://screencast.com/t/tCrX4C2l Don’t forget to regenerate thumbnails if make some changea in td_config.php file – https://forum.tagdiv.com/using-the-theme-with-existing-content/

.iosSlider-col-2 .td_module_slide, .td_block_slide .iosSlider-col-2 {
height: 500px !important;
}

I provided an example for 2 columns slider, if you don’t have basic experience I suggest to hire someone to do this for you, unfortunately we cannot provide any type of custom work at this time, sorry!

Thanks!

Hi,

You can translate it from Theme Panel > Translations – http://screencast.com/t/BK1tLFRkz

Thanks for the message!

Hi TheMediumUTM,

I found the issue and I have added it on our list and it will be fixed as soon as possible. I have activated the category tag on search module(mx2) and I have managed to recreate this issue.

Thanks again for reporting!

Hi,

Unfortunately the smart lists were not designed to work like that, for the moment it works like slider(basically it is a slider), but we actually work on this and it will be a smart list with this functionality in one of the theme updates.

Thanks!

Hi,

@kathrinhwl In version 6 we create new modules/blocks so it is not enough to change the css for Big Slide(the Big Grid is not a slider). The Big Grid 3 block is created using 3 modules – http://screencast.com/t/XVwJEZB9AIt these modules doesn’t exist in version 4. If it were a simple solution to create a Big Grid in version 4, I would have provided to you. If you want to use these Big Grid block any many features(sticky sidebar, smart list..)you will have to update the theme.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

I cannot provide an exact date when a new version of the theme will be released, but we provide updates on a regular basis, after we test the plugin for theme compatibility the plugin is included in the latest theme update, inside the /plugins folder.

Thanks for the message!

Hi,

I have checked your site and seems that you have fixed this as I can see your thumbnails – http://screencast.com/t/4ptFkGgvS

Thanks!

Hi,

This usually happens when loading the font file (which contains those icons) from another host/url. I have checked your browser’s console and you have an error – http://screencast.com/t/y0eFhKpRc8Ht
The solution would be to load them from the same url as the site or try this solution – http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Thanks!

Hi,

Thanks @TheMediumUTM for you help!

@The Independent please follow solution provided above, as @TheMediumUTM explained very well how you can change the code. I will just add some screenshots to help you – http://screencast.com/t/o1ij5hgOjs and it is simple to do this via child theme.

Thanks!

Hi,

Just disable it from WP Settings – http://screencast.com/t/jvznkOBA

Thanks!

Hi,

Thanks @TheMediumUTM

@tousifra1 Please use the url like @TheMediumUTM suggested and it should work fine – http://screencast.com/t/PMq2Ws9KN – http://screencast.com/t/fuhk7ZrN4l0

Thanks!

Hi,

@gfran5 You can disable theme’s share buttons and use a plugin like TheMediumUTM suggested or you will have to modify the code to add/replace share buttons. You can find the code in td_module_single.php file – http://screencast.com/t/NN4FXGYlvBMf also this guide may help(if for newsmag, but you have to do similar for Newspaper) – https://forum.tagdiv.com/add-a-new-linkedin-button/ and to create the share button code – http://atlchris.com/1665/how-to-create-custom-share-buttons-for-all-the-popular-social-services/
If you don’t have basic html/css/php experience I suggest to hire a freelancer to do this for you as the time doesn’t allow us to provide custom work at this time, sorry!

You can translate Share from Theme Panel > Translations – http://screencast.com/t/Aj5i1YQWFA9

Do you refer to the sticky menu background? You can use this custom css to change it(just add you color) – http://screencast.com/t/eBM2k2pVfb

.td-header-menu-wrap.td-affix {
background-color: rgba(87, 156, 75, 0.73);
}

Thanks!

Hi,

Thanks @TheMediumUTM!

@notpedu
Please check this guide about block setting(Ajax Filter Tab) – https://forum.tagdiv.com/block-settings-tutorial/ just set ajax filter type by categories and paste the subcategories IDs that you want to display there – http://screencast.com/t/jInXuOH0TUz you can take the ID like this – http://screencast.com/t/7IGPRmU8i

Result: http://screencast.com/t/DcnaU01fD

Thanks!

Hi TVDinner,

You can check our documentation to improve the pagespeed – https://forum.tagdiv.com/how-to-make-the-site-faster/ and also Christopher topic may help – https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/

Thanks!

Hi,

Please disable all plugins, leave only Visual Composer active, also re-save your permalinks and clear cache. If you don’t have this issue anymore please activate your plugins one by one and see which one cause this issue.
If your issue is not solved you can send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!