Hi,

1. Please check widget settings, for tagdiv blocks you have the same filter settings like using pagebuilder(Filter Tab) – https://forum.tagdiv.com/block-settings-tutorial/ – http://screencast.com/t/VlXg3EJZgMI7
2. Not sure why you have this issue, please check this without any plugins active, leave only Visual Composer active, clear cache and see if it works. Also you can check browser console for errors when you expand the widget. It may be a server error, also you have to check the error.log to see if you can find something related to this issue. Let me know how it goes!

Thanks!

Hi,

The theme doesn’t have such a feature and you will need custom modifications as like Christopher said search is managed by wordpress so you can try an online solution to alter the search query. Only the live search is made custom for our theme and if you want to make some changes, here you can find the code – http://screencast.com/t/WtfaiiceNg
I suggest to hire a professional developer to do this for you, as we cannot provide any type of custom work at this time, sorry!

Hi,

We provide updates on a regular basis, after we test the plugin for theme compatibility the plugin is included in the latest theme update, inside the /plugins folder, so you don’t have to buy it only if you want this(it is the same procedure with Visual Composer – if a new version of the plugin is available, it will be included in the next theme update).
You can find and install the speed booster plugin from /plugins folder in package that you have downloaded from themeforest – http://screencast.com/t/8UEW9HhqkQ

Thanks!

Hi,

Images used on modules are cropped to fit the thumb size and depending by image aspect ratio the result can be different. The theme use center-top cropping system, but if you want you can modify it if you want, here you can find more details about cropping – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/ You have to do some tests and see what aspect ratio to use, depending what blocks/modules you use most as like I said there isn’t an ideal image size so it can look good on all thumbs.

Thanks!

Hi,

What error do you get? Please provide more details a screenshot also will help.

Thanks!

Hi,

You must have post views enabled from Theme Panel > Post Settings – http://screencast.com/t/MIVDUmqK then you can test it by editing a post and take a look at custom fields: http://screencast.com/t/mSiJvu61tGj then refresh the post a few times and check if it increments. If those values are changed when the post is viewed then 7 day sort should work properly and the post should appear to your block.
Please check this without any plugins active except of Visual Composer, clear cache and see if you still have this issue. Let me know how it goes!
Unfortunately I cannot recommend any plugins as we did not tested any plugin like this with the theme, sorry!

Thanks!

Hi ninjaray,

You can hide category tag and the date only for the IOS Slider using custom css in Theme Panel > Custom Css: http://screencast.com/t/KwZaHjnPyFQ6 This css code will e applied on your homepage, if you want to be applied on all pages(including category page) just remove .home class.

.home .iosSlider .slide-meta {
display: none;
}

Thanks!

Hi,

I think that the author line for post template 2 is commented by default, please check single_template_2.php like I suggested above and uncomment it, also clear cache Let me know how it goes!

Thanks!

Hi,

The theme allows shortcode (in post html editor or in the code) but you will have to create your warning message box using Visual Composer elements (for example in a text block), take the shortcode – http://screencast.com/t/FiPcJiIOjPSL and use do_shortcode function to add in the the template file(s) if you want to appear on all of your articles(as reference how this function is used) – https://forum.tagdiv.com/topic/move-the-bottom-article-ad-spot-below-the-share-bar/ or past only the shortcode in the post content – http://screencast.com/t/TzjVXW1Q4Ul

Thanks!

Hi,

1. Each module use a the same thumbnail on all devices, just for some modules it is used css code to set a specific size on mobiles. For example module 11 use this thumb – http://screencast.com/t/0uKx9ZBxenYw which is resized using css on mobile(it is not created another thumb) – http://screencast.com/t/ZxlfFcO8
2. Yes this is how these modules were designed to not use excerpt on mobiles(the excerpt is hidden) – http://screencast.com/t/jN6qFgZKS

Thanks!

Hi,

You will have to run the import script like it is specified in upgrade guide – https://forum.tagdiv.com/how-to-update-the-theme-2/

The import script does the following operations:

And also please update the plugins that come with the theme files, just deactivate and delete the old version and install it from here – http://screencast.com/t/iPymNOzGKMWz Please note that you will have to re-add the widgets to your sidebars, as they will become inactive and also some of them(widgets or pagebuider elements) doesn’t exist anymore.

Thanks!

Hi,

Glad that you have managed to solve this!

Thanks for the message!

Hi,

Please use pastebin.com and send me a copy of loop-single-7.php and single_template_7.php so I check this on my side.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

@bArA If you still have this issue, please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

I have added this on our list and we will fix it in a future update. You can add alt tag manually for placeholder thumbs – http://screencast.com/t/IatTnkQ5OP
Just create a variable: $test_title= get_the_title($this->post->ID); and use it for alt tag – 'alt="' . $test_title . '" ';

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Did you solved the issue? What image is duplicated? – http://screencast.com/t/uPWouU0JY
Please provide more details.

Thanks!

Hi,

I have replied via email 4 hours ago, this is my reply:

Hi,

I have checked your site, the error comes from the server, it restricts access to admin-ajax.php – http://screencast.com/t/dTqApVZW2h You have to check the error.log to see if you can find something related to this issue. If not you have to contact server administrator.

Thanks!
Alin V.

Hi,

Try to change the inline css for your code – max-height to min-height – http://screencast.com/t/dTnlZcXzG9 – http://screencast.com/t/NuT7aHSWqyG

Thanks!

Hi,

WordPress automatically creates archives “by month” “by day” and “by year” for all your articles please check this link for the demo – http://demo.tagdiv.com/newspaper/2015/ and you can change the module to display your articles from Theme Panel > Template Settings – http://screencast.com/t/uuKRucIJ

Also you can insert the “archives” widget which would be a list of all your indexes – http://screencast.com/t/ux32ag9Y7uhk – http://screencast.com/t/ZvAYnGJmG

Thanks!

Hi,

I’m not sure why you have this issue as there is not any fixed width to affect this – http://screencast.com/t/KIgoCVbpFpv – http://screencast.com/t/UwOTqrHj I have also checked your site and did not found any issues(on Contributors page where you had this issue) – http://screencast.com/t/5bgOyZmaH

Thanks!

Hi,

If you have removed that code from javascript file, the videos will have the width that you set for iframe, so if you use a fixed width it is normally that the video will not be responsive. I have provided to you 2 solutions there – https://forum.tagdiv.com/topic/control-over-embedded-videos/

Thanks!

Hi,

Yes, it was the same issue and it is added to our list. We will fix it as soon as possible.

Thanks!

Hi,

You need to paste the plugin’s shortcode in the post template, please check this topic – https://forum.tagdiv.com/topic/prev-next-break-post-how-to/#post-63002

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

2. You can check this without speed booster or change those values in this file(is more difficult as the code is minified) – http://screencast.com/t/0mogvlMmBlFY
8. You can add content bellow the smart list if you use this shortcode – http://screencast.com/t/K0TBep2KiP – http://screencast.com/t/84hiT8FIZT – http://screencast.com/t/1bSlDLh2S
9. You can translate it from Theme Panel > Translations – http://screencast.com/t/hSjuCmAzmNvh

Thanks!

Hi,

Unfortunately the theme doesn’t have an option to do this and you will have to replace all default fonts in style.css and declared fonts in td_config.php – http://screencast.com/t/gwYak2aZE5
This is not so easy as you need to make many changes in the stylesheet file.

Thanks!