I just want to let you know that we have fixed manual activation. Please download the theme again from themeforest and reinstall it.

Thanks and sorry for inconvenience!

Hi,

You click on row and column settings and not on blocks.
If you need block settings please click on block – https://www.screencast.com/t/u5R868e2
If you refer only to the Row/Column settings, those are all the options. TagDiv Composer was designed and more important it works only with tagdiv elements. In case you use Visual Composer elements on your pages, you need to use Visual Composer.
Another thing we don’t recommend to combine both pagebuilder plugins(save a page with one and then edit and save with the other one). If you start using one please use only that one.

Thanks!

Hi,

No, the Mobile Theme was not updated.
Regarding the child theme we provide a basic child theme and it is the same. What you need to verify is if your child theme modifications are still applying properly.

Thanks!

Hi,

If you use Visual Composer on posts and also plugin’s extensions I suggest to stay on Visual Composer. Also you can take your time for transition to tagdiv composer, there is no hurry. The theme works also with Visual Composer like it worked until now.
My recommendation is to not combine both pagebuilder plugin. If you plan to use V.C. deactivate tagdiv composer.
Make some tests on a dev site using tagdiv composer so you can make an idea about it and when you will be ready use it also on your live site.

Thanks!

Hi,

You can try this custom css in Theme Panel > Custom Css – https://www.screencast.com/t/vpVmX2oyEDVH

.td_block_image_box.td-image-box-style-2 .entry-title {
font-size: 10px;
}

Thanks!

@Wlk You don’t have to create a new account, just activate the theme using the item purchase key used to register on forum.
Please send an email like I said above.

Thanks!

@Edward Normal activation should work properly. I could not find any issues with it.
Please send an email so we can take look.

Thanks!

Hi,

There is an issue with the manual activation and we will release an update for it. But the normal activation should work, we have tested it and I have successfully activated a client’s theme without any issue.
Please send an email at contact@tagdiv.com and provide you site url, wp-admin and the item purchase key and we will take a look. Also paste a link to this topic so we can identify you.

Thanks!

Replied via email!

Hi,

We will gladly help you, but please provide a link so we can inspect this and provide an accurate solution.
I ask you this because using header style 6 with the logo in menu, the logo height is automatically controlled by main menu line height you set in panel. By default it is 80px – https://www.screencast.com/t/Jhu9An8GrxdD – https://www.screencast.com/t/YjHWzE2IW but if I change the line height in panel – https://www.screencast.com/t/aiwJNhxfST also the logo height is affected – https://www.screencast.com/t/AKu6FHJZ
There is only a 3px top/bottom padding, so if this is what you want to remove, then please try this code:

.td-header-style-6 .td-main-menu-logo img {
padding: 0;
}

Thanks!

Hi,

Please read here – https://forum.tagdiv.com/facebook-share/

Thanks!

Hi,

1. Here you can find the head section – https://www.screencast.com/t/wJkMQ6FOt5
2. Please check this topic as reference how to implement a custom ad on post template/style you use – https://forum.tagdiv.com/topic/move-placement-of-ads/

Thanks!

Hi,

Please check theme server requirements and this is up to you – https://forum.tagdiv.com/requirements-for-newspaper/ – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi,

Please check your sidebar from Widgets area and verify if your widgets are still there.
Please make sure you don’t use any strange characters or specific language letter(like Ú) to your sidebar name – https://forum.tagdiv.com/topic/sidebars-not-working/
Also please deactivate all your plugins except Visual Composer and check again the result.

Thanks!

Replied via email!

Replied via email!
Please reply there.

Replied via email!

Hi,

If you want to have clean images, without any gradient, you could use style 2 and also add this custom css in Theme PAnel > Custom Css:

.td_block_image_box.td-image-box-style-2 .entry-title a:empty {
display: none;
}

If it is not what you mean please provide a link to a page where you use Image Box and provide more details.

Thanks!

Hi,

Please note that we answer from most older topics in order and if you add a reply or more we will get later to you.
Sorry for the delay but we don’t work on weekends and yestarday we had day off due to International Workers’ Day. It was a note to the support hours!

I have checked your page, but I cannot see any issue with block 19. It looks exactly like on our demo and like it should look on 2 columns – https://www.screencast.com/t/yIC3gegLO – https://demo.tagdiv.com/newspaper/block-19/
You can always limit the post number if you don’t want to display so many and add pagination to the block.

Thanks!

Hi,

Please update also the Social Counter plugin. Just deactivate and delete current version and then install the version provided with the theme, you can find it in /plugins folder – https://www.screencast.com/t/1Tkm9zjpA4d1
Then clear your browser cache, if you use Chrome clear especially cached images and files – https://www.screencast.com/t/ihqFh87Sex
Then try to generate the token key again.
If you still have issues with it please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thanks!

Hi,

If you use default post style for example, the article top ad appears just above it – https://www.screencast.com/t/TXp3l1FU
If you want to place a custom ad just bellow to a specific image from your post content, you will need to please the shortcode manually in html text editor – https://www.screencast.com/t/WfPSFImmB1t

[td_block_ad_box spot_id="custom_ad_1" tdc_css=""]

Thanks!

Hi,

You can try this custom css in Theme Panel > Custom Css:

.td-header-style-5 .sub-menu {
border-top: 3px solid #e29c04;
}

Thanks!

Hi,

You can use custom css in Theme Panel > Custom Css to hide it – https://www.screencast.com/t/7vqkmRWYGAA

.single .td-social-pinterest {
display: none;
}

Thanks!

Hi,

You can create your own layout using Visual Composer – https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks!

Hi,

This is not an issue, please read more – https://forum.tagdiv.com/newsmag-post-formats-for-tinymce/ – https://www.screencast.com/t/zlx9FXoHfU5
If you want to have it full even if you set a sidebar, you need to remove or comment this code from editor-style.css file – https://www.screencast.com/t/4w2vcg3Mzx
Result – https://www.screencast.com/t/OGJBZsctLhk
Please clear your browser cache after you make any custom modification.

Thanks!