Hi,

Please provide a link where you have Watch Now section so I can provide an accurate answer. We have so many demos and I don’t know which one you have installed, most probably you refer to a block.

Thanks!

Hi,

@hotcup How could I access your site if it is in maintenance?
Please send an email at contact@tagdiv.com and provide wp admin access so we can take a closer look and also paste a link to this topic so we can identify you.
Please note that if you have old shortcodes from your previous theme the theme will not render them so you will need to remove them or like Chris suggested above to create a custom design for our theme.

Thanks!

Hi,

Please edit your homepage and you will be able to configure or remove the Social Counter element – http://screencast.com/t/ZMdiHXVVZk0H

Thanks!

Hi,

If you don’t use the Mobile Theme plugin and you want to change the background color for mobile menu, please check this settings – http://screencast.com/t/TrCC3p4jxSjK
Let us know how it goes!

Thanks!

Hi,

The theme doesn’t have this functionality for pop up sign in/register widget and it doesn’t restrict the user access on the site. You will need to find and implement a plugin for this.

Thanks!

Hi,

You can install the Travel Blog demo which has that design, but if you already installed a demo with content and you have modified the imported content(page, posts, menus) they will be removed if you install another one.
An alternative would be to use custom css:

.block-title span, .block-title a {
background-color: transparent !important;
color: #222;
}

Thanks!

Hi,

Unfortunately it is not a css solution. You will need custom work to modify the code and this is not so simple.

Thanks!

Hi,

I’m not sure what you mean. Do you refer to the lazy load effect? You can disable it from Theme Panel > Template Settings – http://screencast.com/t/FJ7lebCgG35

Thanks!

Hi,

We use the wordpress default roles and capabilities for users – https://codex.wordpress.org/Roles_and_Capabilities So an editor for example should have access to other settings.
I suggest to disable all your plugins except Visual Composer and check again, may a plugin cause this issue.

Thanks!

Hi,

You can easily install and activate a maintenance plugin until you manage to develop your site.

Thanks!

Hi,

To achieve this you will need custom modifications to change the block design and also a custom category template. Unfortunately we cannot provide any type of custom services, we help you only with the issues related to the theme based on envato support policy – https://themeforest.net/page/item_support_policy
If you need these modifications I suggest to hire a freelancer/professional developer.

Thanks!

Hi,

@mehrdad We don’t plan the change this, at least in near future, sorry!

@NathiM Please provide more details about your settings and a link where the issue is. We would appreciate if you create your own topic.

Thanks!

Hi,

Yes from version 7.0 of the theme – http://screencast.com/t/ZfOkMZsF

Thanks!

Hi,

The review description inherits the body font(by default is – http://screencast.com/t/OLpNdIjlu3 ). So if you change the body font from Theme Panel > Theme Fonts also the review description will inherit it – http://screencast.com/t/jKBolgq6m

Thanks!

Hi,

1. I’m not sure what you mean with full display – http://demo.tagdiv.com/newspaper_what/
2. By default there is a line bellow the main menu on header style 2 – http://screencast.com/t/tAlJWGL3X0 Do you want to place a border also bellow the logo and header ad? Please provide more details and your site url.
3. Please be more specific – http://screencast.com/t/aIygPV8L
4. The infinite scroll and load more pagination are available only for blocks and also on category template. You could use a block on your page and configure it to display latest articles and set pagination on it – https://forum.tagdiv.com/block-settings-tutorial/
5. Like I said above the load more pagination is available only on blocks, so there is no option for this.
6. I don’t know what footer template you use and what widgets you have there. Provide a link.
7. The inline ad appears after the paragraph you set in Theme Panel and it is a global setting.

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/VXwtLGw3QT

.home .td-main-page-wrap {
padding-top: 0;
}
.home .td-main-content-wrap {
padding-bottom: 0;
}

Thanks!

Hi,

The Speed Booster is an optional plugin and it works only with the tested plugins.If you use other plugins it will be automatically disable and I suggest to check this first in System Status. However there is a work around to make it work also with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately the time doesn’t allow us tot provide any custom and/or optimization services. We provide support only for the theme related issues based on envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks!

Hi,

The Mobile Theme plugin comes with it’s own layouts and the homepage layout is predefined. There are 2 sections: the Big Grid which displays the featured posts and Latest Articles which of course filter your latest articles. Unfortunately the is no unique articles option implemented for Mobile Theme. We consider to improve the Mobile Theme plugin for future and also some options, but please note that the purpose to create the plugin is to be a lighter theme.
If you want to have the same content like on desktop, please disable the Mobile Theme plugin and use the default responsiveness.

Thanks!

Hi,

If you have some custom code into the post content added by the previous theme, please note that the theme will display it as a text and you will need to remove it manually. It will not render the shortcodes from the other theme.
Please send an email at contact@tagdiv.com and provide your site url so we can take a closer look and also paste a link to this topic.

Thanks!

Hi,

More simple solution, please check the block Design Options – http://screencast.com/t/6nPlznk5WtNA You can use negative values.
Let us know!

Thanks!

Hi,

Thanks for letting us know! We will change the name of the plugin also there.

Have a nice day!

Hi,

I’ve found a site which I guess is yours and the header is full width – http://screencast.com/t/Nub3g5Adq

Thanks!

Hi,

You can manually translate them from Theme Panel > Translations – http://screencast.com/t/9xLaO5rx4CTv

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access and we will take a closer look. Also paste a link to this topic. We still try to find out why some users have this problem but we cannot recreate this.

Thanks!

Hi,

The theme doesn’t have a template without header or main menu. If you don’t want the main menu on your site you can try to edit the header style template that you use and comment or remove this line – http://screencast.com/t/LfKNr4fp7T

Thanks!