Hi,

You can check the specific path and see if the file is uploaded properly – http://screencast.com/t/xCIqu8wmYIkl

Thanks!

Hi,

Please disable all your plugins except Visual Composer, clear all the caches and try to refresh for few times one article and see how it goes.
Also please provide your site url so we can take a look.

Thanks!

Hi,

Please note that we answer from the most older emails in order, so if you add a reply or more we will get later to you.
You can use this custom css if you want to hide the whatsapp share button – http://screencast.com/t/ruUsLgcgsgh5
If you use Mobile Theme plugin please add the code here – http://screencast.com/t/MbAp4IW3fQ37 If you don’t use the Mobile Theme plugin, you can add it in Theme Panel > Custom Css:

.single .td-social-whatsapp {
display: none !important;
}

Thanks!

Hi,

Sorry for the delay but if you add reply(ies) to your own topic we will get later to you!

1. This is related to wordpress – https://premium.wpmudev.org/blog/remove-the-wordpress-admin-toolbar/?wpcv=b&utm_expid=3606929-93.spVh-aR3SwGklKzL4HJQQg.1&utm_referrer=https%3A%2F%2Fwww.google.ro%2F
2. Please switch to a wordpress default theme and see how it goes. It is the same behavior, the theme doesn’t alter the plugin’s option in this regard. The user see the Visual Composer option but it doesn’t have any options if he doesn’t have the specific capabilities – https://codex.wordpress.org/Roles_and_Capabilities
3. Unfortunately the theme doesn’t have a frontend interface to allow users to write articles. The theme uses wordpress functionality – https://codex.wordpress.org/Writing_Posts

Thanks!

Hi,

There is no an easy way to adjust this and it cannot be done using custom css.
You could try this sort order here and see if it helps – http://screencast.com/t/exh7w7TJV – http://pastebin.com/WaJFWB7V Basically your page should appear and then the posts on live search.

Thanks!

Hi,

Please note that we answer from the most older topics in order so if you bump your topic will will get later to you!

Block 1 is created by 2 modules: module 4 and module 6 – http://screencast.com/t/Ej5PGvWWCt
Module 4 is the one with big thumb and I guess this is what you want to change – http://screencast.com/t/KnRll55Tv6L
If you still have issues please send an email at contact@tagdiv and provide wp-admin access and we will take a look as soon as possible. Also paste a link to this topic.

Thanks!

Hi,

Please note that we don’t provide any type of custom services, so if you want to modify this and you have another solution here you can find the default fonts – http://screencast.com/t/xjCjYaEI – http://screencast.com/t/3zBmB0Wc

Thanks!

Hi,

If you use the Pagebuilder with Latest Articles template, then you have also a sidebar set for this section – http://screencast.com/t/7JBrlulBun so please check the Widgets area – http://screencast.com/t/p4AcRGyRBjVO

Thanks!

Hi,

Unfortunately the font awesome icons will not appear into the mega menu, as it was not tested in this regard. However you could try this custom css and see if the icon appear, but please note that it may not look good:

.td-mega-menu-page .wpb_content_element ul li a .fa {
display: inline-block;
}

To hide the border you can use this code – http://screencast.com/t/kQ7Hm3OK

.td-mega-menu-page .vc_wp_custommenu ul li {
border: none !important;
}

Thanks!

Hi,

Try this custom css(remove the previous code) – http://screencast.com/t/PIqIvzOXjQaj

.vc_btn-custom {
background-color: #417096;
color: #29c5f6;
}
.vc_btn-custom:hover {
background-color: red;
color: green;
}

Thanks!

Hi,

Let us know if you still have issues using Newspaper 7.5 and also the Mobile Theme provided with it.

Thanks!

Hi,

@Fiat Ministry Network You can contact us via email if you want to provide more details about your issues and your site url. But please note that we answer in the same manner, from the most older emails in order.

Thanks!

Hi,

@ahmedarif91 Please leave the plugin configured and send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

@eduardo I guess you have managed to solve this, so there are no problems on your side?

Thanks!

Hi,

I suggest to verify your ad codes and also other custom codes as usually this kind of issues appear when you have a html error(unclosed tag).
Please recreate this on a test page and provide the link so we can inspect this and contact us via email at contact@tagdiv.com and also paste a link to this topic so we can identify you.

Thanks!

Hi,

We have tested the theme with the beta version and we did not found any issues and also now we use wordpress 4.7 on our local install. Also we did not received any reports in this regard so the theme should work properly with wordpress 4.7.
However it is always recommended to make a full backup before any update – https://codex.wordpress.org/WordPress_Backups
Newspaper 7.5 contains version 4.12.1 of Visual Composer. In the next theme version will will provide the latest version of Visual Composer available on the market and you will be able to update it – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
We plan to release an update. most probably next week.

Thanks!

• This reply was modified 9 years by Alin [tagDiv].

Hi,

You can switch the excerpt type on letters – https://forum.tagdiv.com/excerpts-introduction/
If you still have issues please provide your site url.

Thanks!

Hi,

Please disable the Mobile Theme plugin if you want the same content like on desktop to appear also on mobile devices.
If you still have issues please provide your site url.

Thanks!

Hi,

Please try this custom css – http://screencast.com/t/uIWLytNwe

.td_category_template_6 .td-category-header {
min-height: 400px;
}

Thanks!

Hi,

In this case I cannot provide you a quick solution. The theme was designed to display only 2 levels of categories there, the subcategory(ies) and the direct parent category.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide your site url and wp-admin access so we can take a closer look. Also paste a link to this ticket.

Thanks!

Hi,

I’m not really sure what custom modifications you have, but you could try to load your script direct into the code. Usually the scripts are load in header or footer – http://screencast.com/t/opAOK11Uyi7
Please note that we cannot provide any type of custom services, we provide only technical support for the theme related issues based on envato support policy – https://themeforest.net/page/item_support_policy

Thanks!

Hi,

I suspect you have an unclosed html tag in your text block widget code – http://screencast.com/t/Cn5xUNyl
Please check your code again and if you still have issues please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Hi,

Please provide more details about the code you are using and please check the documentation – https://forum.tagdiv.com/header-ads-adsense/
Also provide you site url so we can take a closer look.

Thanks!

Hi,

If you use default post style you will need to edit loop-single.php, if you use post style 1 you will need to edit loop-single-1 and so on. Each loop is called into the single files.

Thanks!

Hi,

You can enable/disable from Theme Panel > Block Settings individually for each module – https://forum.tagdiv.com/category-tag-on-modulesblocks/

Thanks!