Hi,

You can use the W3TC but you will need to be aware of it’s settings as it is a more complex plugin and it was not tested with the theme.

Thanks!

Hi,

Did you added the shortcodes to the Mobile Theme Editor? Please note that the Mobile Theme doesn’t render the tagdiv and/or Visual Composer shortcodes. So if you want to have the same content like on desktop please disable the Mobile Theme plugin.
If you want to use the Mobile Theme plugin and you understood how it works – https://forum.tagdiv.com/the-mobile-theme/ please make sure that you use the latest theme version 7.5 and you update also the plugin.

Thanks!

Hi,

Please make sure you have configured it properly using the api key, please check this guide – https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If the issue persist please leave it configured and send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic.

Thanks!

Hi,

If you want to add custom links to your images, please make sure you disable the modal feature – https://forum.tagdiv.com/modal-window/

Thanks!

Hi,

Replied via email!
I also removed your key from this topic, please note that it is a public forum so do not paste here any private info.

Thanks!

If you use the theme share buttons they will appear bellow the reviews.
Jetpack place his share buttons in the post content and if you want to place them somewhere else please check their documentation – https://jetpack.com/2013/06/10/moving-sharing-icons/

Thanks!

Hi,

The articles ads are implemented in the post content. If you want to place it bellow you can use a custom ad in your post template, please check this solution – https://forum.tagdiv.com/topic/move-the-bottom-article-ad-spot-below-the-share-bar/

Thanks!

You can hide it using custom css – http://screencast.com/t/hbZ5ihthT

.td-post-source-tags li:first-child {
display: none;
}

Thanks!

Hi,

We will fix the title issue as soon as possible. I think that next week the new version will be ready and we will release it.
You can use this custom css to add a little space there – http://screencast.com/t/3BNYgAjCvrB

.td-g-rec-id-content_bottom {
margin-top: 44px;
}

Thanks!

Hi,

Please try this custom css in Theme Panel > Custom Css – http://screencast.com/t/pWJcpetM3JmR

.block-title .rsswidget {
background-color: transparent !important;
}

Thanks!

Hi,

@olivier7583 I’m not aware about Wp Rocket plugin settings so I cannot make any recommendations, sorry! The ajax views counter works properly using Wp Super Cache plugin.

@sphink I just checked your site and I refreshed a post for few times and it seems to work properly – http://screencast.com/t/dAXFv9qAdoen – http://screencast.com/t/mRNDeddKV – http://screencast.com/t/RaHiR5tg8

Thanks!

Hi,

Thanks Edward!

@Constantine Please follow Edward’s topic as my colleague Bogdan has provided an answer there and if you still have questions please let us know.

Thanks!

Hi,

Unfortunately if you use the Mobile Theme plugin it will not work with any cache plugins or external, sorry!
We have tested it using Wp Super Cache but it seems that also this plugin creates issues and it doesn’t work properly. We have reported some issues to the plugin’s authors but they did not update the plugin for a while. If they don’t update it anymore we will try to test and recommend another cache plugin to work also with the mobile theme. So for the moment please disable Mobile Theme plugin.

Thanks!

Hi,

You can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/BZPou5oDN

@media (min-width: 768px){
.single .td-post-template-8 .td-post-header {
height: 400px;
}
}

Thanks!

Hi,

I recommend to use Yoast Seo plugin and you will be able to control titles and metas – https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/

Thanks!

Hi,

Please provide a link so we can inspect this and provide you an accurate answer.

Thanks!

Hi,

The buttons are created based on Visual Composer buttons and only those colors are available.
To have a custom color you could use custom css. For example you add the button’s shortcode in your post – http://screencast.com/t/anhIeS86eTkt and then you use this custom css to add your own background and text colors – http://screencast.com/t/kwSPKbjf5Eu

.vc_btn-custom {
background-color: #417096 !important;
color: #29c5f6 !important;
}

Thanks!

Hi,

We cannot offer support in this regard but I can recommend to follow this topic as Chris provide many solutions how to optimize your site – https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thanks!

Hi,

You can hide it using custom css – http://screencast.com/t/6AGbb55d2a

.single .td-header-wrap {
display: none;
}

Thanks!

Hi,

You can create a custom box or table only using html code – http://www.w3schools.com/html/html_tables.asp Or you could try to find and use a plugin which allows this.

Thanks!

Hi,

The theme has 2 option to the logo on sticky menu: header logo or mobile logo. If you need a third option then you will need custom modifications and we can provide any type of custom services, sorry! We provide only technical support for the theme related issues based on envato support policy – https://themeforest.net/page/item_support_policy

Thanks!

Hi,

We will provide the latest version of Visual Composer in the next theme release, I think it will be ready for next week.

Thanks!

Hi,

The theme was designed and it works with default post types. For custom types you will need to make changes in the code and unfortunately the td_module.php file cannot be overwritten via child theme.

Thanks!

Hi,

We have change the navigation system from version 7 and also the mobile menu has a different functionality.

Thanks!

Hi,

Unfortunately at this time we don’t plan to add support also for an events plugin, because we want to avoid dependency on another external plugin, sorry!
I can only to add this on our list and we will consider it for future.

Thanks for your message!