Hi,

Thanks Chris for your help!

@silvanocv Please try Chris suggestion and let us know how it goes via email at contact@tagdiv.com and also provide wp-admin so we can take a closer look. Paste also a link to this topic so we can identify you.

Thanks!

Hi,

It is specified in this tutorial how to make the sidebar sticky on your homepage – https://forum.tagdiv.com/smart-sidebar-2/ – http://screencast.com/t/wblepRUz0oJ
If you use a plugin to rotate banners you can paste the plugin’s shortcode into the theme ad spots, they render also shortcodes or to place it in the sidebar you can paste the shortcode in a text widget.

Thanks!

Hi,

That container size is 1164×400 so if you add a background image with the specific size it will fill up add that container.
If you need other custom modifications I suggest to get someone to help you as we cannot provide custom work, sorry!

Thanks!

Hi,

Please disable all your plugins except Visual Composer, clear all the caches and disable also any css/js minifications and see if it works.
If the issue persist please provide also your site url so we can take a look.

Thanks!

Hi,

You can try this solution if you want to add other social icons – https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011

Thanks!

Hi,

The theme was designed to pull also the parent category and you cannot target the parent category and hide it using custom css. You can try to comment or remove this code – http://screencast.com/t/IrIpyGlvVo so the parent category will not appear on post pages.

Thanks!

Replied via email!

Hi,

I can only tell you that we have tested the latest theme version and did no found any issues. Dropping traffic may be caused also by the server configuration, but I cannot say for sure why the above users reported this. They did not specified the cause(an error) and they only asked for 7.2 version. If it is an error on the site it should appear on errorlog file.
I can only suggest to update the theme and monitor your traffic for few days and if it drops please check the errorlog and see if you can find an error that may cause this.
Let us know!

Thanks!

Hi,

When you say go back to version 4, do you refer to the version 4 of the theme?
I have just checked your site and you use the latest theme version 7.5.
If this happens I suggest to check your plugins, maybe you have a plugin which affect your database. Also you can check your errorlog, as the theme doesn’t reset itself and also the activation system has no influence on theme settings.
However I recommend to make and have a backup of your install – https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi,

Please add an extraclass to your column where you use the Single Image element – http://screencast.com/t/uDvtI9H7dHm and use this custom css to remove the left/right padding:

.extraclass{
padding-right: 0 !important;
padding-left: 0 !important;
}

Thanks!

Hi,

Sorry for the delay, please check the support hours – http://screencast.com/t/ALqBby2B

The header ad appear on our live demo as you can see – http://screencast.com/t/L1rh38QzdPB5 So please make sure that it is not a caching issue and provide also you site url so we can take a closer look.

Thanks!

Hi,

It is possible but with custom modifications in the code or by using a plugin (I cannot recommend one but you can try). This is not so easy if you don’t have experience you can check the api documentation – https://forum.tagdiv.com/the-theme-api/ but we don’t have a tutorial for tiny mce. Also please note we cannot provide assistance regarding custom implementations, sorry! We offer only technical support the theme related issues based on envato support policy – https://themeforest.net/page/item_support_policy

Thanks!

Hi,

You can use this custom css to add a background color for submenu items – http://screencast.com/t/IupZB4coSP

.sf-menu ul .td-menu-item > a:hover {
background-color: #d13030 !important;
color: #fff;
}

This is the default padding for submenu items and you can change it like you wish using custom css – http://screencast.com/t/pjQcCVSAj

.sf-menu ul .td-menu-item > a {
padding: 7px 32px 8px 24px;
}

Your Tech homepage looks differently because you have changed the layout. You can create a test page and import the tech page there and check it again.

Thanks!

• This reply was modified 9 years by Alin [tagDiv].

Replied via email!

Replied via email!

Replied via email!

Hi,

I’m very sorry for all inconveniences and I suggest to stop the discussion here on forum as we will to get anywhere. So please send us an email at contact@tagdiv.com and at least provide one of your sites where you have this problem and also provide how much details you can about your operating system, browser used(I suggest to try this on multiple browsers and if it is possible on another pc) and also the browsers extensions you have installed and active.
I understand that you cannot provide wp-admin access for your live sites, but what you say if you make a new install on a test site/subdomain and if the issue persist you provide access there. Please understand that we could not find any issues with the translation system and what I can tell you (like Bogdan stated above) is that it doesn’t work on ssl sites, this is the only problem but we will try to fix it also. I know that are many topics on the forum related to the translation system but I can assure you that we could not found any issues also for the users who provided wp access. We could load a language without any problems. When I have asked them about some details about the browser, extensions.. none provided an accurate answer so we can try to recreate this. So I ask you about this and maybe you can help us to find the cause of this issue. Please let us know via email at contact@tagdiv.com and also paste a link to this topic so we can identify you.

Thanks!

Replied via email! Please do not post on email and also on forum the same question. I have provided this topic as reference.

Hi,

The default sort order on loops is by latest, but you could alter the query – https://codex.wordpress.org/Alphabetizing_Posts using the theme’s sort order options for blocks – http://screencast.com/t/6H11m6iHz For example you could try this code in functions.php file – http://screencast.com/t/z1rPlhUl – http://pastebin.com/1C9t7PUf

Hope this helps!

Hi,

You could create a custom sidebar and set it for each category from Theme Panel > Categories – http://screencast.com/t/hBPSWyjplQe1 The articles from that category inherit the specific custom sidebar.
So you could use the Default Sidebar for your Blog page(I guess you use blog as frontpage) and the category sidebar will appear on your posts.

Thanks!

Hi,

The primary category that you set on your post will appear on modules, you can read more about this here – https://forum.tagdiv.com/primary-category/
There is no option to have different categories on modules for the same article if this is whats you mean.

Thanks!

Hi,

Please check this using another instagram id and see if you get the same error. If the issue persist even if you change the ID, then I suspect that you have a security module on your server that blocks this, so I suggest to ask also your host about this.
If you want you can send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com if you don’t want to provide your site here on forum and if you send the email please provide also wp-admin access. Bogdan already asked you about a link so we can inspect this. Also please paste a link to this topic so we can identify you.

Thanks!

Hi,

I can see the problem and I have added it on our list for further investigations. We will fix it as soon as possible if we can do this from the code, but it may be also related to the browser.

Thanks for reporting this!

Hi,

Do you want to disable the latest articles on your page?
Please check the page templates tutorial – https://forum.tagdiv.com/page-templates-2/ You only need to change the page template to Default.

Thanks!