Hi,

I have set Questrial font on articles title on modules and did not found any issues – http://screencast.com/t/KMIVtgiRFya – http://screencast.com/t/AphfPMwxvWD
Please provide more details, you site url and a screenshot with your backend settings where you have set the font and we will inspect this.

Thanks!

Hi,

The modules presentation was removed from documentation, probably you access the old link/documentation but you can check the modules directly on our live demo – http://screencast.com/t/ogLLnbRg

Thanks!

Hi,

1. You can add a custom ad for the post template that you use, just edit the file and use do_shortcode function – http://screencast.com/t/0pSIpUWyHe

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

There are many topic about how to add a custom ad, as reference:
https://forum.tagdiv.com/topic/move-the-bottom-article-ad-spot-below-the-share-bar/
https://forum.tagdiv.com/topic/move-bottom-article-ad/

2. You have an option to disable the top share buttons in Theme Panel > Post Settings – http://screencast.com/t/U6oKOhxAp

3. The article bottom ad is added in the post content so it will be difficult to move it, the best way would be to use a custom ad instead, like on your first question and place it bellow the post pagination – http://screencast.com/t/rYW22HFj6tv

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

Can you provide a screenshot how it appear on your side? Please disable all your plugins except Visual Composer, clear cache and see if you can enable it – http://screencast.com/t/YIYLYkD4

Thanks!

Hi,

Please make sure you allow reviews from individual product settings – http://screencast.com/t/yik38yuVTz please read the official documentation as the theme comes with woocommerce support but we don’t offer support for the plugin.

Thanks!

Hi,

Unfortunately the pinterest network is not available for Social Counter plugin and I cannot provide an accurate answer it will be available in future. It is on our list but the developers will decide which network will be implemented for Social Counter, it depends how many users request it or other network. We plan to improve the Social Counter in future.

Regarding the number you could hide the number of the fans/followers for specific network using custom css in Theme Panel > Custom Css, but I cannot access you site and you did not specified which one you want to hide – http://screencast.com/t/mnhsSKVmLgL or if you want to hide all of them you could use @nf_prt solution.

Thanks!

Hi,

Contributor role don’t have upload_files capability and therefore don’t have access to set the feature image of the post. To allow them to do it, you’ll need to install a plugin for role editing and add that capability to the contributor role. We did not tested any plugin for user’s role, but you can try one like Members and see how it works or something similar.

Thanks!

Hi,

I have checked your mobile menu on homepage – http://screencast.com/t/zd9ZacyJJi but did not found any issue but on article page it seems that the menu button link is affected – http://screencast.com/t/72VnzE4Mt I suspect that it comes from a script that you use or it is added by a plugin- http://screencast.com/t/dNrLlglwyQP Please disable all the plugins except Visual Composer, clear all the cache, purge your files and remove any custom modifications that could cause this and see if you still have this issue. I could not found any issue on mobile menu, also you can try to do a clean theme install on a subdomain or local and test it only whit the plugins provided with the theme and without any custom modifications and check it.

Thanks!

Hi,

You can try this custom css in Theme Panel > Custom Css and see how it works, of course adjust it like you wish:

.td-post-template-12 .td-post-header .td-a-rec > div {
margin-bottom: 0;
margin-top: 0;
}
.td-post-template-12 .td-post-header .td-post-title {
margin-top: 0;
}

If doesn’t work please be more specific and provide some screenshots.

Thanks!

Hi,

Please provide your site url and more details about the font you want to change a screenshot can help also. For example if you want to change the font-size for modules/blocks here you can set it – http://screencast.com/t/vXPCvp6CImr Please be more specific and we will try to offer a solution.

Thanks!

Hi,

Using the theme option to set excerpt length, it will count the words and display as you have set on Theme Panel, but you cannot control the length of the words, so some words may contain many letters than others. It would be difficult to have the excerpts at the same lines.
If you test this on a word counter you will see that the words number is the same, but it is different characters number.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

All the theme files will be overwritten when you update the theme and you will have to re-add the code modifications. Only the theme and wordpress settings should not be affected by the update, but anyway it is recommended to make a full backup of your installation before – https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi,

I have checked your site and the link doesn’t appear anymore so I guess that you have managed to solve this issue – http://screencast.com/t/KAxRzEVh
Please improve security settings on your site, look for the parameters specified in the following guide – http://codex.wordpress.org/Hardening_WordPress

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hi,

As you know this is a new wordpress feature and it seems that it doesn’t render some strange characters, you can check this also with a default wp theme and I guess they don’t use escape for embed content – https://codex.wordpress.org/Validating_Sanitizing_and_Escaping_User_Data#Escaping:_Securing_Output
Catalin added this on our list to make it responsive on our theme and I also add this issue for future investigations, but I think we don’t alter this and it comes from wordpress, please check the same articles on a wp theme.
Let’s hope that soon it will work properly and we also will investigate this and do some tests and if it is necessarily to change something in our theme, we will do it.

Thanks!

Hi,

Please try this solution – https://forum.tagdiv.com/topic/search-error-message-thumbnail-is-not-set/ or you can easily change the module for search template until we add the code in a future theme update – http://screencast.com/t/FfCZltLs5

Thanks!

Hi,

I understood you from first time, but I did not provided any code, I have just suggested where you can alter the code and implement buddypress as we don’t provide custom work at this time, sorry!
Please note the theme supports the buddypress plugin by default and it doesn’t alter the basic functionality, just the design is a little bit changed.

Thanks!

Hi,

js_composer.min.css – the css code that comes from Visual Composer plugin
style.css – theme’s css
tagdiv_theme.js – theme’s javascript code

Thanks!

• This reply was modified 10 years by Alin [tagDiv].
• This reply was modified 10 years by Alin [tagDiv].

Hi,

The Visual Composer plugin is provided in the theme package that you download from themeforest in /plugins folder – https://forum.tagdiv.com/whats-included/ We provide updates on a regular basis, after we test the plugin for theme compatibility, please check – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Hi,

In terms of speed we have made a page speed guide and covered the most important aspects that google notifies you of and based on which it classifies and grades your site’ regarding speed. You can find it here: https://forum.tagdiv.com/how-to-make-the-site-faster/ and read about the leverage cache. And also this is the topic that Chris is talking about – https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thanks!

Hi,

Thanks Chris!

@Mpasho Support Just an addition, as Christopher already replied that he use the plugin and it works and we did not tested any similar plugin so you should follow his suggestions, we will consider to add a weather widget in one of the future theme’s updates.

Thanks!

Hi,

Andrei provided above the steps that you can follow to create a new post template and register it in the config file and if you want just to modify the template 3 I have provided an answer on dahsboard. If you don’t know how to do it I suggest to get someone to help you as the time doesn’t allow us to provide custom services, sorry! You don’t have to use the api to update the config file, just register directly your new template in config file like the theme’s template already are.

Thanks!

Hi,

But the user doesn’t have to go in backend to set a buddypress profile picture, this can be done from frontend – http://screencast.com/t/RUEbDJ9MCw – http://screencast.com/t/QfmVoczZ
The theme pop up sign in widget is based on wordpress sign in functionality and after the user is logged in, it will link to the author page so if you want to change this you will need custom modifications, here you can find the code – http://screencast.com/t/XItENm7o I suggest to get someone to help you if you want to do this implementation as we cannot provide custom services.

Thanks!

Hi,

I you have custom modifications to the code please remove them and see if the warning is still there. Also do you use version 6 of the theme? Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look, also paste a link to this topic.

Thanks!

Hi,

Please provide a link so we can inspect this and provide an accurate solution.

Thanks!

Hi,

Please try this solution provided by Emil – https://forum.tagdiv.com/topic/show-all-subcategories/#post-62151

Thanks!