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Alin [tagDiv]
tagDiv Staff

Hi eubox,

No, you don’t have to buy it again. You can use the same license if you change the domain, Envato specifies that each theme can be used for one active product (site/domain). If you want to use it on multiple sites/domains you’d have to buy a license for each project.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please test your site and try to fix those issues – http://screencast.com/t/NLBiRDOk check this guide to optimize your speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Also Christoper topic may help – https://forum.tagdiv.com/topic/tutorial-pagespeed-2015/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately the function used in the video support file doesn’t have such an option, it can be done only with extra code and it is not easy to do. Here you can find the code if you want to modify – http://screencast.com/t/uuMA319Qsb
You can read more about this function here – https://codex.wordpress.org/Function_Reference/media_sideload_image

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi Carel,

Glad to you solved the issue. This is also on our list and it will be fixed as soon as possible, sorry for inconvenience!
We use the wordpress register for on our pop up sign in/register widget but we will consider to modify or improve it in future. Anyway I’ve added your suggestion on our list and we will think to another implementation for it.

Thanks for your suggestion!

Alin [tagDiv]
tagDiv Staff

Hi lukas,

Thank you for sharing this! I have added your solution to our list and we will fix it as soon as possible.

Alin [tagDiv]
tagDiv Staff

Hi,

When you update the theme files will be overwritten and you need to re-add your custom modifications to the files.
Using the child theme you can add the modifications there, off course for the supported files, this is an alternative to have to modifications also after you update the theme in future.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check the row settings for your page, as the tagdiv blocks were not been designed to be stretched – http://screencast.com/t/VtVDGo3e You can use only “default” and “stretch row” settings.
Also if you still have issue after this, please provide your site url so we can take a look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you use the sort order featured is just like you’ve set featured category on block. The Big Grid block has only 5 spots so it doesn’t matter how many articles you have tagged featured, there will be displayed just the latest 5 featured articles. So when you add new featured post, it will be always added to the first spot of the Big Grid.
If you want a different sort order you could create a category to use it only to filter posts on Big Grid and you can change the sort order(alphabetical, popular..).
Another solution to control(how much is possible) the articles for Big Grid is to filter by tag, just add a tag for those specific posts and use option “Filter by tag” – http://screencast.com/t/jWJope3wf8http://screencast.com/t/KiFQDQav

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

If you use the default header style(1) the header ad appears above the menu on mobile device. If you add more custom ads bellow the menu, they will show up bellow the menu also on mobile.
Regarding 10 ads in the sidebar, the sidebar was designed to be displayed after the post content on mobile device so the ads will appear after the content(more accurate bellow the comment area). On page depends how you create it, for example if you use 1 row and add blocks there like this – http://screencast.com/t/jQtOPTV2xW The Sidebar will appear on mobile after the last block element from 2/3 column(in my case block10).
You can create your page and check it, just resize the browser window to see how it looks on mobile.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme ad system was designed to work with adsense code, but you cannot add 2 codes in the same spot if this is what you mean.
A solution to have another ad(code) on mobile device will be to paste your code in a custom ad and use do_shortcode function to place it bellow the menu. I don’t know what header style you use, but for example if you use the default template(style 1) you will have to edit header-style-1.php file something like this – http://screencast.com/t/lNgxrndDO If both codes are adsense you can control the them from Theme Panel(disable/enable on specific devices) – http://screencast.com/t/qpivlfocehttp://screencast.com/t/Zm5sI295oJ If one of them is not adsesne you can use those div containers – https://forum.tagdiv.com/header-ad/

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

Result: http://screencast.com/t/wRTRcHElUNnhttp://screencast.com/t/c8gXY3uDqc

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The templates 12 an 13 were designed to have a specific ad(if you want to use it) above the article title – http://screencast.com/t/P7eBRiC21V7 This ad spot will work only for these templates – http://screencast.com/t/2jQIS75Xkz

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The main menu is made (td-affix class is added) using javascript code. You could change this in the javascript file – http://screencast.com/t/lyg9OUyZj so your menu will be always sticky(on top of the page) but you will need custom modifications to adjust it – http://screencast.com/t/MtmFitPlH and this is not so easy.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The blocks were designed to ignore sticky post, so if you change this, the sticky post will not consider post limit(on Big Grid blocks there is not post limit option), sort order and you will need custom modifications for this. I suggest to hire a freelancer to do this task for you as we cannot provide custom work.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please note that it might take a while until your ads to appear(even a few days) and you can try this also without any plugins active, leave only Visual Composer active, clear cache and check it.
I have checked your site and the adsense code is there and the theme just make it responsive and the ad will fill the available space. You can also test your ad code using a WordPress text widget to place the ad into your page or sidebar, if your ad code works/was approved this widget should display the ad.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The colors supported by the button shortcodes are the same colors used for button element from Visual Composer – http://screencast.com/t/RxogkveK that’s why I said that I think is more easy to create it in the page. So if you want to use the button shortcode in post content, just choose your button and set a specific color(from those supported) – http://screencast.com/t/1OA6AlTshttp://screencast.com/t/Re5dGI1oEn7

Thanks!

Alin [tagDiv]
tagDiv Staff
Alin [tagDiv]
tagDiv Staff

Hi,

This is how the Big Grid block was designed for mobile device, unfortunately there is no option to change it display only with custom modifications(css) and it is not so easy, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@serseed
We missed somehow your post, sorry!
Envato specifies that each theme can be used for one product (site/domain). You can read more about it here – http://themeforest.net/licenses/standard


@galgamo

You can add/change the blocks titles from blocks settings(in page if you add them via pagebuilder or from Widgets) – http://screencast.com/t/rAG2qEqacQy
Please provide more details if this doesn’t help, a screenshot to understand what your issue is.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you use Post template 3 you have to edit loop-single-3.php file – http://screencast.com/t/sZ6SYIb5B5
Unfortunately the time doesn’t allow us to provide custom work, so if you don’t manage to solve this I suggest to get someone to help you and check the guide how to implement this(I’m sure it should be provided).

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Do you refer to the category tag and the featured image of the post? You can change the module for search template if you don’t want to display featured image, just set a module without thumb – http://screencast.com/t/oSngeBLrWP and you have an option to disable category tag for each module/block – http://screencast.com/t/kykLECTS
Result: http://screencast.com/t/LT6J7VqNPJR

There are some option in Theme Panel > Categories to set the category page(globally or individual) – http://screencast.com/t/cHFXgMQDH
If this is not what you mean please provide more details and your site url so I can check it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The code is fine, I have checked your page on different device view and did not found any issues.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The quotes on blocks appear only on blocks used in one column. When you create a page using Visual Composer you can split the row – http://screencast.com/t/0wh7KX1GVshttp://screencast.com/t/fWhbPZStVwot

You can use custom fields instead of excerpt if you want this. This is how the theme was designed to display excerpt on modules, I guess it will not be changed soon(Newspaper 6 was released just for few months).

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Did you updated the Visual Composer plugin? Deactivate and delete the Visual Composer, then install it from here – http://screencast.com/t/NeIrAMKdm3 Let me know how it goes!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide your site url so I can check it using fb debugger and take a look to the og meta data.
Also note that it may take a while for fb to update the meta data and make sure you test this using just Visual Composer and SEO by Yoast active(make sure you activate og – http://screencast.com/t/vjuFXaJNPoVA ). What version of Visual Composer you use? The latest version provided with the theme is 4.7.1.1.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@wpdiv
Unfortunately we cannot test all the plugins, the plugins tested and should work well with the theme are – http://screencast.com/t/Lb8pw3yOq I just said that you can check if it is not a conflict with another plugin, using just Visual Composer. Also if it doesn’t work check the browser’s console for errors and/or the error.log file.

Thanks!

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