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Anamaria
tagDiv Staff

Hello,

Can provide more details about the problem, the Social Counter not update or is a late update?
For Facebook Social Counter should work. If you use a plugin cache, then clear all cache and check the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you don’t set correctly the email link. You need to set like the Facebook link (set an entire link with http://… ).

Thank you!

Anamaria
tagDiv Staff

Hello,

You make boxed the layout if enable the option
BACKGROUND BOXED LAYOUT from Theme Panel -> Theme Colors -> General theme colors => https://www.screencast.com/t/1YaXJNxgMVct

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I am not sure I fully understand what you are looking to add.
I checked your website, and you have the menu, sign in and social icons => https://www.screencast.com/t/EHhKEklWdq
Please provide more information about what you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

For hiding the Instagram for mobile you need to use this custom CSS => https://www.screencast.com/t/vvTxUYxjGD

#sb_instagram
{
display: none;
}

The code need be insert in Theme Panel -> Custom Code -> Advanced CSS -> Phones => https://www.screencast.com/t/hDBYSbJ4X8

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can create a new page like this => https://www.screencast.com/t/tA5r10ssrzU6 , where you can import a category page from Cloud Library => https://www.screencast.com/t/1lny4NlQB47X and after that, you can filter by ID what categories/sub-categories will appear => https://www.screencast.com/t/awQpLObuP and put the ID in multiple taxonomies filter => https://www.screencast.com/t/oGLvEGPuJPu5 -> https://www.screencast.com/t/6GMhwr3d

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the published date, in WordPress -> Settings -> General in Date Format => https://www.screencast.com/t/ZHVwe2ZKQS where you can set the Date and Time Format.
After that with tagDiv Composer add the element Single Post Modified Date and looks like this => https://www.screencast.com/t/ls9KjLVi

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, the theme doesn’t have a general option to set the width for the whole site. You need to set on each row or if you want you can import the pages and templates from Cloud Library, ready stretched.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can duplicate the page, unfortunately, there isn’t a button for duplicate and to do this you must copy the page content and paste it in the new page.
The theme has an option to import and export, but this is only for theme settings. To transfer your cloud templates from localhost to live website, you need to copy and paste the cloud template (make sure that you paste it in the same template type as the one was copied) => https://www.screencast.com/t/8LyJeyRW

When you set a single post template as Global is will apply on all posts that don’t have set individual template (the individual one is overwriting the global one).

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, for the moment the Twitter from the social counter is most of the time no longer working correctly, sorry! For the moment the only solution is to use the fix count option => https://www.screencast.com/t/0qvceu3Xc , but Facebook should work.
If Facebook is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hello,

For scroll menu you need to insert this custom code in Theme Panel -> Custom Code -> Custom CSS

.tdb_header_menu .tdb-normal-menu ul .tdb-menu-item.tdb-hover > ul
{
overflow: auto;
max-height: 400px;
}

Looks like this => https://www.screencast.com/t/MZaI8Ak2kli

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this problem appears, when it is not the latest version of the theme, the version is 10.3.9.1 and make sure that all the requirements are met as you can see here: -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello,

I suggest making a full backup to website and database. You need to update the theme manually, please follow this guide from point B https://www.screencast.com/t/LxnKgp0mMUD https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

You need the choose a background image from Theme Panel -> Background, after enabling this option https://www.screencast.com/t/PSJt1mre from Theme Panel -> Theme Colors -> General theme colors.
After that, on the front end with tagDiv Composer for header and footer, you need to edit, first select the zone from the header menu, set the width and set the margin to auto, after that select the row and in general set, the row stretch to default. You can do same for the footer.
For more help please take a look to this video =>
https://www.screencast.com/t/hnsKcMHG

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can hide the Instagram widget, using tagDiv Composer, select the Phone viewport and in CSS tab you can choose the display options to Hidden => https://www.screencast.com/t/V44HBbOH9WeB

Let me know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the size on title with tagDiv Composer and in Style you have settings for article title => https://www.screencast.com/t/QS6EolQZo

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

About this problem you have, we discussed here:
-> https://forum.tagdiv.com/topic/theme-actives-problem/

If the problem persists, please let me know.

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you selected the view option and there the tagDiv Composer does not appear. The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
The footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

We talked about it in this topic: https://forum.tagdiv.com/topic/how-to-edit-footer-template-default-pro-by-tagdiv-composer/

Let me know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello,

This option has not been implemented for the Big Grid Flex 1, you can try to use Flex Block where this option is implemented.
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

unfortunately, our theme doesn’t have this option.

Thanks for understanding!

Anamaria
tagDiv Staff

Hello,

You can have both of them only in Single Post Template. There you can add with tagDiv Composer => https://www.screencast.com/t/163Di5JYJjo7 -> https://www.screencast.com/t/bnCD6DqW

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, for the category page, the theme doesn’t have the option for social share. This option is only for posts.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

If you have a Standard Prebuilt Website you can add the copyright to the footer in Theme Panel -> Footer -> Footer info content => https://www.screencast.com/t/1mUchAid or in sub footer settings => https://www.screencast.com/t/Rrn6KKxt or if you a Pro Prebuilt Website you can edit with tagDiv Composer => https://www.screencast.com/t/UeBGkaYuundl, go to the footer and selected the element you want to edit => https://www.screencast.com/t/3vhZ5v4k and change the description.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Make sure you have the last Theme version 10.3.9.1(if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work).

Let me know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you set the sticky on the wrong row => https://www.screencast.com/t/plmO1H9niin you need to remove the sticky on that column and enable the option on this column -> https://www.screencast.com/t/gn6Z7ULf also you can check our documentation for:
-> https://tagdiv.com/multiple-sticky-sidebars/

hope this helps you!

Thank you!

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