Hello,

I checked your website and seems to look fine on Android.
https://www.screencast.com/t/PBVX8keE -> https://www.screencast.com/t/BxuwBp9jlqW -> https://www.screencast.com/t/Jh8LxxNWryn
Is this problem only iPhone on Safari or it is a problem on all browsers from iPhone?
It will help me if you can provide some screenshots with those problems.

Thank you!

Hello,

Please send us some screenshots with the problem and a link to your website.

Thank you!

Hello,

I think you have a Cloud Footer, for help I need the link to your website.

Thank you!

Hello,

If want to set the sidebar as Global for posts you can do it from Theme Panel -> https://www.screencast.com/t/ryQ5j5azM
or individual post -> https://www.screencast.com/t/P1y6WeW4jAxo

Thank you!

Hello,

If you want to the responsive version, you can disable the mobile theme or use it only for AMP. => https://www.screencast.com/t/w0CjbwfBJk
If you want to use the mobile theme, and you have a few pages, you can disable the mobile theme individual per page => https://www.screencast.com/t/4dJW0Ck0q4jo
Or you need to make a new page content using an only mobile editor(you can’t use copy-paste)
You can find more information about the mobile theme in our documentation =>https://forum.tagdiv.com/the-mobile-theme/
https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope this helps you!

Thank you!

Hi,

I’m glad that the problem has been solved.
If you have other questions, let us know!

Have a nice day!

Hello,

The problem was fixed, please remove and re-install the tagDiv Composer plugin, after that, you need to clear the browser cache => https://www.screencast.com/t/oFRXCxFs0oI .
Use Ctrl+Shift+R to clear and refresh the browser.

We are sorry for the inconvenience!

Thank you!

Hello,

Before to update, make a full backup to all files and the database, in case something goes wrong. You need to update the theme manually, please follow this guide from the point B https://www.screencast.com/t/LxnKgp0mMUD=>: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Hello,

For this effect, you need to add “Big Grid Flex” element and you can see in the tab Style the option called “Lightsky”. => https://www.screencast.com/t/6iqU2v18Oc
and for other grids => https://www.screencast.com/t/U8al8Ll0, you can find in tab General -> Big grid style and you can choose from that list “Grid style 6 – Lightsky”. => https://www.screencast.com/t/vmFxF32joKE

Hope that helps you!

Thank you!

Hello,

Do you want to remove a blank space? Because when I inspected your website, the mobile theme version displayed => https://www.screencast.com/t/FHARDN53sMx and I couldn’t inspect it, usually this problem is from cache plugins that do not recognize the mobile theme plugin, we recommend using wp super cache.
Also, the homepage that you have it can be edited using tagDiv Composer

If this is not what you mean, please let me know!

Have a nice day!

Hello,

On the single post is a setting which loading more posts.
You can disable this option from on Single Post edit with tagDiv Composer => https://www.screencast.com/t/n1cFPLOvZso open the Show site wide settings => https://www.screencast.com/t/SwAQCTTPqNpT, and disable the Auto Loading => https://www.screencast.com/t/6gbkIGbZzzY.

Hope this helps you!

Thank you!

Hi,

I’m glad that the problem has been solved.
If you have other questions, let us know!

Have a nice day!

Hello,

Before to update, make a full backup to all files and the database, in case something goes wrong. To make update follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
What I suggest is to try this on staging or sub-domain to not affect the live website and after the update is stabilized you can change it on the live website.

Let me know about your results!

Thank you!

Hello,

This is a prebuilt footer and can’t be modified. You need to choose another footer which seems like Style 2 is Style 3=> https://www.screencast.com/t/JLaOVcG7CGr , after that, you can add the widgets in footer => https://www.screencast.com/t/Fc2ytlV7V and looks like this => https://www.screencast.com/t/4o9yV4o7N9
For display like that, you need to add a Block 7, set a title, limit post number and filter it for latest. => https://www.screencast.com/t/wSbownvQcU7 -> https://www.screencast.com/t/b2wph39JoYma

Hope this helps you!

Thank you!

Hello,

Please provide a link to your website and some screenshots with the problem.

Thank you!

Hello,

If is a Cloud Header you can customization the header style with tagDiv Composer => https://www.screencast.com/t/SBRhmq0Uf1A select the Header main menu => https://www.screencast.com/t/HuERFnbne -> https://www.screencast.com/t/jT9CeIbXmTy
or if is a standard header you can change the color of the header from Theme Panel -> Theme Colors => https://www.screencast.com/t/8gcj6WgoTq1o -> https://www.screencast.com/t/N2IGX6rmL -> https://www.screencast.com/t/UHwTHyvh5

Hope this helps you!

Thank you!

Hello,

You can create a menu in Appearance -> Menus => https://www.screencast.com/t/0CwzgIox
After you create a menu, if you use the mobile theme, go in Theme Panel -> Mobile Theme -> Header and select the menu that you created => https://www.screencast.com/t/2hBLffSqJn19, or if you use the responsive version, you need to use a Cloud Header edit with tagDiv Composer => https://www.screencast.com/t/SBRhmq0Uf1A , select the Phone viewport, select the mobile menu and add the menu create => https://www.screencast.com/t/J97qGHz42J8

Hope this helps you!

Thank you!

Hello,

This situation appears when using the mobile theme plugin, this is a light version for mobile that it will provide a better speed, but you’ll need to set the page content using only the mobile editor => https://www.screencast.com/t/tza7Da7E7DfJ and this content will be displayed on the mobile theme and AMP version.

Hope this helps you!

Thank you!

Hello,

No, you can’t create new page templates. The only page templates can be check in this guide => https://forum.tagdiv.com/page-templates-2/
With our theme, you can make cloud templates and can be assigned post/categories, etc.
On the pages, you can use tagDiv Composer to add blocks with posts/images/text.

Thank you!

Hello,

Unfortunately, the theme doesn’t have the option to add a slide in post.

Thank you for understanding!

Hello,

You can still create sidebars from Theme Panel and you can assign them to pages/categories/posts.
The code => https://www.screencast.com/t/clgTDOnP is not for sidebars is for banner ads => https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

I am not sure I fully understand what you are looking to add. Can you please tell me what you want to add in sidebars?

Thank you!

Hello,

Indeed this is a bug at the moment in the theme. Our developers are working on it. As soon as we have an update on it we will let you know.

We are sorry for the inconvenience!

Thank you for understanding!

Hello,

It seems you have an issue which has already been discussed here: => https://forum.tagdiv.com/topic/td-composer-does-not-open/

If you follow the steps from that topic and the problem persists let me know!

Thank you!

Hello,
That is an Overlay Menu => https://forum.tagdiv.com/page-templates-2/
You can change the color of the header from Theme Panel -> Theme Colors => https://www.screencast.com/t/8gcj6WgoTq1o -> https://www.screencast.com/t/N2IGX6rmL -> https://www.screencast.com/t/UHwTHyvh5

Hope this helps you!

Thank you!

Hello,

Make sure you have the last Theme version 10.3.9.1(if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work). Also, check all the requirements, to be like here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
If the problem persists, you will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Another solution for the moment, is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).

Let us know the results!

Thank you!