Hi,

Please contact us via email at contact@tagdiv.com and provide there the access.

Thank you!

Hi,

Please let me know if your server has the option and is configured to send emails. Also, if not, you can use a WP SMTP plugin

Thank you!

Hello,

I see that this is a post https://www.flimmerkiste.net/die-besten/actionfilme/ please try to filter the block on a page and check after if the issue persists.

Thank you!

Hello,

You need to create a page now; the difference is that after you create a module and if you want to use the same module in another place on the site, you can just add the ID of the modal you want to use.

Thank you!

Hi,

Unfortunately, I investigated, and we, the support team, did not find an optimal solution for this. What I can say is that the theme no longer works with multiple sites. Eventually, a solution could be made, but it would be custom, and I’m not sure how reliable that solution will be.

Thank you!

Hello,

I just checked now and you have the same header for posts https://i.imgur.com/ZZp4jHe.jpeg

Thank you!

Hi,

I have the impression that you haven’t checked your emails because we replied to you https://i.imgur.com/fBoFMva.png
Also, the sites are using the theme; as long as they are using the theme, you cannot delete the theme from those sites, and we cannot assist you.

Thank you!

Hello,

The images are clickable, please provide the link to your website.

Thank you!

Hello,

Please check if you have this option is checked https://i.imgur.com/fzu9Vyp.png for the new social icons added.

Thank you!

Hi,

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Can you please tell me why you would assign a category in the Gutenberg editor for a cloud template? I think the issue is from some code in the template, please use a revision.

Thank you!

Hi,

Please check this https://pagely.com/blog/find-post-id-wordpress/

Thank you!

Hello,

You can import this header template https://cloud.tagdiv.com/#/single/header/Headers/1865 and after only copy the row with the block -> https://i.imgur.com/y8VPH5J.png after you can delete the header template.

Thank you!

Hello,

To have a menu like this, you can use the modal popup, and use the list menu -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Thank you!

Hello,

Please try to import a blank module template and try there to edit it, and make the changes.

Thank you!

Hi,

Those tables are part of the Newspaper theme; the theme panel settings and other settings from the theme are stored in those tables.
In td_011, all the data from the theme is stored. The settings, cloud templates, backup for the theme panel, pages and so on are stored. -> https://imgur.com/k7nkIRg
If you have more settings and a big website, then it is possible for the database to grow; there are set data for posts and pages, categories, and authors. There is a limit that you can set to revert back the settings https://i.imgur.com/Riz0x9H.png
If you want, you can check this article: 7 Tips To Reduce WordPress Database Size -> https://eu.siteground.com/kb/reduce-database-size-wordpress/ But before taking any action, please make a full backup of your website and database and only then make changes in the database.

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

To have this type of filter needs to be done some custom modification, and this can be done only with custom work.

Thank you!

Hello,

The theme has not been tested with the Litespeed cache plugin, so yes, if you try another theme, it can work, but with our theme, some settings do not work.
Did you disable the plugin, delete the object cache file, and try to make the changes?

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/high-cpu-usage-and-now/ and follow the steps.

Thank you!

Hello,

Please check this setting https://i.imgur.com/oK5ZRcm.png

Thank you!

Hello,

Please contact us via email to check the issue and provide the wp-admin and cPanel access.

Thank you!

Hello,

Unfortunately, this border can not be hidden. A solution is not to set the border top.

Thank you!