Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hello,
This is not a popular request, so I don’t think it will be done, especially since it involves many changes.
Additionally, normally we should not offer support to users who have not extended their support period, especially if it involves customizations that are not already implemented in the theme. However, we still do it
Have a great weekend!
Hello,
Please delete the tagdiv cloud library plugin, and after installing it from Newspaper -> plugins.
Thank you!
Hello,
Please let us know the theme and PHP versions.
Thank you!
Hi,
We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
Unfortunately, I don’t know how to do that.
Thank you!
Hello,
This can be done only with custom work.
Thank you!
Hi,
Please check the video to have a sticky header. The stick header is not displayed when the main header is displayed.
Thank you!
Hello,
Please let me know if you made an update of WordPress or PHP.
Also, did you use a plugin for optimization? Can you please provide the link to your website?
Thank you!
Hello,
Please try to use raw html and raw CSS to add the code.
Thank you!
Hello,
You need to enable the sticky header and customize it as you want and this is displayed when the main header is not displayed https://www.youtube.com/watch?v=HXQQygkCCJo
Thank you!
Hello,
You need to recreate the page using tagdiv Composer, it is not indicated to add HTML, js and CSS code.
Thank you!
Hi,
I delete it.
Hello,
You have the mobile theme plugin activated; I disabled it, so please check now.
Also, check this topic https://forum.tagdiv.com/topic/responsivness-on-real-estate-pro/
Thank you!
Hello,
Please provide the link to your website.
Thank you!
Hello,
Maybe you have this option enabled in the block -> https://i.imgur.com/6XHVWYq.jpeg you can set to no.
Also, please provide the link to your website.
Thank you!
Hi,
I will add this requirement, but until then you can try a plugin. I found this one which was updated recently https://wordpress.org/plugins/ultimate-social-media-icons/
Thank you!
Hello,
Please provide more details about your issues with screenshots of what you want to do and the link to your website.
Thank you
Hello,
You need to set here the post type name, i.e. post_tag https://i.imgur.com/aYPfAVG.png, and it will show the tags.
You can create the modules in the tab Cloud Library -> Modules -> please check the guide https://forum.tagdiv.com/modules-builder-newspaper-theme/
Thank you!
Hello,
I’m glad you found the options to assign different templates for taxonomies.
Have a great day!
Hi,
I’m glad.
Have a great day!
Hi,
Please provide the link to your website.
Thank you!
Hi,
Our theme doesn’t have this option to count the number of shares, but you can try to use a plugin for this purpose https://wordpress.org/plugins/shared-counts/
Thank you!
Hello,
I see you have posts from today https://i.imgur.com/8shynaY.jpeg so it seems you managed to solve it.
Thank you!