Hi,

Please follow the suggestion from here and let me know the results.

Thank you!

Hello,

Please try to reinstall the theme, and let me know what PHP version you have.

Thank you!

Hi,

I answered you on this topic: https://forum.tagdiv.com/topic/please-fix-mailer-lite-integration-with-newsletter-plugin/; please don’t reply to other topics.

Thank you!

Hello,

I checked the website, and seems you managed to solve it by activating the tagdiv Standard pack plugin.

Thank you!

Hello,

I recommend setting them in the same row and check this setting https://i.imgur.com/a2n7QVX.png on the elements.

Thank you!

Hello Mannu,

I did a test and this option can be used -> https://prnt.sc/Pa_TBGZJljVd
Please provide the link to your website.

Thank you!

Hello,

1. If you are referring to the notice from Sustem Staus, then there are no worries; it is just a notice. I recommend using the WP Rocket plugin for cache if you are not happy with WP Super cache.
2. I recommend using PHP 8.0 or 8.1 because there, you may have plugins that are incompatible with this PHP version.

Thank you!

Hello,

The easiest way is to reimport the cloud header template and compare the options there. Have you tried to import the template again, but the issue still happened?

Thank you!

Hello,

Please provide some screenshots and the link to your website. Also, please let me know what cache plugin you use. Maybe if you have the mobile theme plugin, you need to check in your cache plugin if there is this option to have a mobile cache, for example https://i.imgur.com/6b3cmCl.png

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

Thank you!

Hello,

Please let me know what browser you use; if you use Safari, then you need to install a plugin like this one https://wordpress.org/plugins/headers-security-advanced-hsts-wp/ to work well with the composer because the new versions of Safari have some restricted rules. Or you can use other browsers.

Thank you!

Hello,

Please let me know what element you use to log in. Please provide more details.

Thank you!

Hello,

You have a single post template, and you need to edit the single post template with tagdiv Composer, select the viewport for the phone, and change there the size https://i.imgur.com/9uB12UU.png

Thank you!

Hello,

Did you update the theme to version 12.6.6?

Thank you!

Hello,

You had the tagdiv Standard pack plugin disabled, but this plugin is deprecated.
Now I checked, and it seems you have activated the plugin.

Thank you!

Hi,

You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Hello,

Yes, you can assign the templates here in the theme panel -> https://i.imgur.com/e8PkIYs.png if you have different authors, one for posts and one for cpts.

Thank you!

Hello,

Please provide more details about what is not available to you. Do you have the cloud library plugin activated? Did you check the cloud templates -> https://cloud.tagdiv.com/#/load/All? You can also create what template and design you want with cloud templates and tagdiv Composer.

Thank you!

Hello,

It depends; there are plugins like Ewww image optimizer, which creates the web images or smush.

Thank you!

Hello,

Please let me know what version of the theme you have. We have added it fixed, but there are regular changes from Mailer Lite.

Thank you!

Hello,

Please check this topic https://community.cloudflare.com/t/i-stuck-at-checking-your-browser-before-accessing-page-when-using-clickfunnels-plugin/295064

Thank you!

Hello,

Please delete the backgorund color from the zone -> https://i.imgur.com/3ETBAQc.jpeg and create here the background gradient from here https://i.imgur.com/rCxpwtI.jpeg after you can apply on the row -> https://i.imgur.com/O8VYOOm.jpeg

Thank you!

Hi,

Please let me know the header template that you use.

Thank you!

Hello,

Please check the settings on the row https://i.imgur.com/9oxBeWR.jpeg

Thank you!

Hello,

This is very strange. I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!