Hello @Yuriy,

Please let me know if you managed to set the wp-memory.

Thank you!

Hi,

In the sociasl icon., There is also the option to set the links to social networks.

Thank you!

Hi,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hi,

You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Hello,

I’m glad that the issue is resolved.

Have a great day!

Hi,

You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Hello,

I checked now, and it seems the text is displayed: https://i.imgur.com/OLGDgAe.png. Maybe there was some cache there.

Thank you!

Hi,

If you agree, please send me via email both the code that needs to be set in the head and the entire code for the newsletter. I think there are some misconfigurations. I will investigate tomorrow

Regards

Hello,

Please provide screenshots about what you are referring to.

Thank you!

Hello,

Sorry, it seems that the link was blocked: https://we.tl/t-V47hoYdj27. Please check now. Yes, you need to add the element on the front end because this can not be added on the back end.

Thank you!

Using the element for Google Maps, as I did in the video that I sent to you.

Hi,

You need to add only the elemet custom field and set its value; you do not need to create a new custom field.

Thank you!

Hi,

I didn’t see the plugin on your website. Can you please let me know what the plugin is?

Thank you!

Hello,

So, for example if you use this page for submission https://i.imgur.com/beKk7gQ.png you can do it as in this video ->
Also, please make sure that you like this in your account for google api -> https://prnt.sc/3zFwO9DR4sBJ -> https://prnt.sc/pe-g5Z4Xj6cN -> https://prnt.sc/GupKgQKEH0wq.

Thank you!

Hello,

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hi,

I think that there is an issue if you use the plugin. Cna you please do a test without that plugin and add the code as I said above?

Thank you!

Hello,

You need to add a custom field and add this value there to show the entire location -> tdb-location-complete -> https://i.imgur.com/TWSIA5y.png the same for map.

Thank you!

Hello,

Those taxonomies are here -> https://imgur.com/twBIDGL and created here -> https://i.imgur.com/RlaisLF.png. You need to set the taxonomies in the element provided above and assign the taxonomies to the post type https://i.imgur.com/8qY1Qxd.png

Thank you!

Hello,

Unfortunately, no.

Thank you!

Hello,

You need first to select a plan to be able to create a frontend submission based on a subscription and you can set the limit on the submit button https://i.imgur.com/gaumaNt.png -> https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!

Hi,

Please verify if adding additional code is required in the head section.
Then you need to add it to the Theme Panel -> Analytics/JS code in head -> https://i.imgur.com/UypAKbc.png -> https://www.jotform.com/blog/mailerlite-embedded-form/

Thank you!

Hi,

We can take a look at this and investigate the issue. Please do a full backup to all files and databases and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

My colleague answered to your email.

Thank you for understanding!

Hello,

You need to edit the template select header main menu and set what menu you want: https://i.imgur.com/heYPhX6.png https://forum.tagdiv.com/main-menu/. I set it for you.

Thank you!