Hello,

You can find the share option in Theme Panel -> Social Share -> https://i.imgur.com/mO3OHOt.png

Thank you!

Hi,

You can do it with a plugin; you need to find a plugin that works as you expected.

Thank you!

Hello,

You can change the layout for each viewport -> https://we.tl/t-JwQMj6TyI1 please check this video.

Thank you!

Hello,

I’m glad everything is working well.

Have a great week!

Hello,

Please delete the logo from theme panel, and assign it with tagdiv Composer https://i.imgur.com/bfPZEps.png https://i.imgur.com/EmzWCmI.jpg
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

This is how your mobile version looks: https://we.tl/t-u4Sam1iyPG. Did you enable the option for cache for mobile?

Thank you!

Hello,

I’m glad that you find the setting.

Have a great day!

Hi,

Please check this guide https://medium.com/@janessatran_28094/how-to-export-and-import-category-taxonomy-in-wordpress-6053ed69b4ef

Thank you!

Hello,

We like to take a look. Can you please provide the wp-admin access to check it?

Thank you!

Hi,

Please let me know the subject of the email.

Thank you!

Hi,

Please let me know what header template you use.

Thank you!

Hello,

Please check this option https://i.imgur.com/K7wczCU.png

Thank you!

Hello,

Indeed, it seems that translation is not applied; you can change it from wp-content/plugins/td-cloud-library/assets/js/tdbFormTaxonomies.js and search after “Create new term”

Thank you!

Hello,

So, if you made a subcategory based on the categories that were imported together with the prebuilt website, then yes, these will be deleted.
You can import the templates and apply them globally after.

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

My colleague answered to your email.

Thank you!

Hi,

Please provide screenshots.

Thank you!

Hi,

You can change this color https://i.imgur.com/4723EbW.png

Thank you!

Hello,

Can you please provide some screenshots with the right version of the mobile?

Thank you!

Hi,

This request has been added, but I don’t know when it will be implemented.

Thank you!

Hello,

1. Unfortunately, the color for the play and stop can not be changed because there is an image, not an icon.
2. Yes, it depends on how many videos you add to the YouTube playlist.

Thank you!

Hello,

There is a plugin conflict with the WP Bakery plugin; if you disable the plugin, this will be in the sidebar.
We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hi,

Usually, this happens when you set the page content in the header or footer sections.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, please check if you have set the elements in the footer zone.
Also, you can provide some screenshots and make sure that you don’t make the template that you edit for some posts to be global for all posts.

Thank you!

Hello,

Please let me know how you added the videos. Also, I think that you have an option to hide the video when you are logged out or a plugin conflicts.

Thank you!

Hello,

Please let me know what version of the theme you have, WordPress and PHP. Also, I recommend using flex blocks and big grid flex instead of blocks 1-25 or big grid blocks.

Thank you!