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Anamaria
tagDiv Staff

Hello,

This is the solution. Did you enable the unique option on the page?
If you want to delete a row, you can delete a row with the empty column using the right-click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to change the color where you have added the block in the widgets -> https://imgur.com/EVSZObi

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to add the filter again without any style on it and check if it works.

Thank you!

Anamaria
tagDiv Staff

Hello,

You could use Google Ads to achieve what you want. The theme doesn’t have options like those for ads; the theme has the option to set the code for ads.

Thank you!

Anamaria
tagDiv Staff

Hello,

From what I see, you use different plugins. I recommend disabling all extra plugins and letting only tagdiv plugins, then trying again because there is a plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can contact us via email at contact@tagdiv.com and provide details about your issues and the access to the website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots and the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide more details about your issue when installing the theme.
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Anamaria
tagDiv Staff

Hello,

Your website is not working. Please provide some screenshots. You can disable the mobile theme plugin from Newspaper -> plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you have tried to find the culprit plugin. Please let me know if you have solved the issue.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know how you added the ads, if you used the ad box, then there is an option to hide the ads for admin. Also, there are options for subscribers -> https://i.imgur.com/jmCsF7X.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have installed other plugins; if you have, please deactivate them and let only tagdiv plugins activate, and try to install the artist pro prebuilt website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you use a child theme ? Can you tell me what you use it for? Please enable this option https://i.imgur.com/GJjDyT8.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, those can not be displayed on the posts loop block.

Thank you!

Anamaria
tagDiv Staff

Update: The issue was resolved by excluding these ‘td-site-min’ classes in the Jetpack Boost plugin -> https://imgur.com/tixilTK

Anamaria
tagDiv Staff

Hi Betty,

Can you please let me know how you added the reviews and what option you used?

Thank you!

Anamaria
tagDiv Staff

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what issue you have using the Lite speed cache plugin. We don’t have a guide using this plugin.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please send the structure of the menu that you made in Appearances -> menus.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide a video of what you want to show using the block and how you have added the reviews.
Also, you can create module builder -> https://forum.tagdiv.com/modules-builder-newspaper-theme/

Thank you!

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