Hello,

This can be hidden only using a custom code css.
.tds_menu_login .tdw-wml-menu-list li:nth-child(3), .tds_my_account .tds-san-item-wrap:nth-child(2), .tds_my_account .tds-san-item-wrap:nth-child(3)
{
display: none;
}

Set the code in Theme Panel -> Custom Code -> Custom Css.

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
– a link to this topic to identify you

Thank you!

Hi,

It is on our list, but I don’t know if this will be added in the next update; sorry.

Thank you for your understanding!

Hello,

Unfortunately, there is no option to trim them.
Do you have the tagdiv Standard Pack plugin activated?

Thank you!

Hello,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello,

Indeed, it is a problem. In this case, wasn’t implemented a functionality. I will add it to our list.

Thank you!

Hello,

Can you provide more details about this? When the problem arises, as I see, you could have created a topic.

Thank you!

Hi,

Please let me know what issue appears and where https://i.imgur.com/vabWI4z.png

Thank you!

Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– license certificate
– a link to this topic in order to identify you

Thank you!

Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd
The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.

Thank you!

Hi,

The problem is caused by WP BAKERY plugin; please disable it. Usually, this problem can appear when you are using the WPBakery if you have this plugin enables, then please disable it and try again. There may be a conflict between WPBakery and the tagDiv cloud library.
We have long recommended to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png

Thank you!

Hello,

Please check the image size on that block, and set it to full size -> https://i.imgur.com/ldYGnby.jpg -> https://i.imgur.com/IAAIHAg.jpg
Normally if it is the same image there should be no differences in its display

Thank you!

Hello,

Please check these topics https://forum.tagdiv.com/topic/hyperlinks-appearance-in-text-with-title-and-posts/ -> https://forum.tagdiv.com/topic/hover-underline-url/

Thank you!

Hi,
Yes, you can reinstall it, as you said.

Thank you!

Hi,

Please reinstall your wordpress -> https://wordpress.org/plugins/wp-downgrade/

Thank you!

Hi,

Did you add a custom code to that file? Usually, the theme is in wp-content.

Thank you!

Hi,

So if the posts don’t have the featured image, then they will display a blank thumb; you can set a placeholder.
You can set a Placeholder in Theme Panel -> Blocks Settings -> https://i.imgur.com/mo0Cbu2.png.

Thank you!

Hi,

Your prebuilt website is an older prebuilt, made with standard templates.
Now, because that is a standard template that can’t be edited only in the theme files if you change them, but you need to do it every time after the update.
Also, we recommend using cloud templates, which have more options and can be customized with tagdiv Composer.

Thank you!

Hi,

Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi,

Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

Please let me know if you use standard templates from theme panel or cloud templates.

Thank you!

Hi,

This is the same template as in the travel, so to change the logo, please check this guide -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

Please install this type of header template https://i.imgur.com/8y6396K.png after you can set the logo and menu with tagdiv Composer.

Thank you!