Hello,

I did a test and for me works https://i.imgur.com/FjWhJtK.png
Please check if you don’t have another plugin that interferes.

Thank you!

Hello,

This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know what plugin for the cache you have and the server.

Thank you!

Hello,

Yes, you can import a block for this -> https://demo.tagdiv.com/newspaper_metropolitan_pro/hero/ or you can create one -> https://i.imgur.com/k77QyZO.png

Thank you!

Hello Metka,

You can find in this guide to set the featured image https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello,

Sorry for the delay.
The menu works well now https://www.screencast.com/t/b2aQ1bJEtaI

Thank you!

Hello,

You can set the image on the row and design as you want, check this video https://www.screencast.com/t/79YM6BW40m

Thank you!

Hello,

All Doctors are the CPT, and “specialties”, “genders” and ‘locations’ are taxonomies -> https://i.imgur.com/q7zEoJC.png
If you want to change them, then you need to create a new CPT and taxonomies -> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/

Thank you!

Hi,

Please activate the tagdiv Standard Pack plugin.

Thank you!

Hi,

We recommend this plugin https://wordpress.org/plugins/disqus-conditional-load/ -> https://help.disqus.com/en/articles/1717083-how-to-create-an-api-application
Please go to your account Disqus and check the configuration https://i.imgur.com/iE3EAVf.png set the shortname here https://i.imgur.com/rwHl42Y.png

Thank you!

Hello,

Please check the console https://i.imgur.com/dxPY9VU.png
Also, try to use another svg and see if it works.

Thank you!

Hi,

To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd
The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.

Thank you!

Hello,

Please check this video https://www.screencast.com/t/VD2Iqpsr

Thank you!

Hello,

It seems you use the mobile responsive version https://www.screencast.com/t/Ys8qdgOv
Please provide more details if this is not what you are referring to.

Thank you!

Hello,

It seems you have the AMP plugin activated. Do you have the mobile theme plugin activated?

Thank you!

Hello,

In the latest version, you can disable review here https://i.imgur.com/AqtnCse.png

Thank you!

Hello,

Please provide more details about what you want to achieve and do.
You can edit with tagdiv Composer to edit the logo, to assign a new menu.

Thank you!

Hello,

I’m glad.
Please let us know if you have further questions.

Have a great day!

Hello,

Please contact us via email and provide the wp-admin access to the websites and the license certificate. Let us know what license for what domain you want to assign.

Thank you!

Hello Martin,

Please let us know if you haver future questions.

Have a great day!

Hello,

Please check this topic about how you can migrate the website -> https://wordpress.org/plugins/duplicator/-> https://forum.tagdiv.com/topic/move-theme-changes-from-staging-to-live/.
You copy the code and paste it to your new page. Also, the images need to be re-uploaded.

Thank you!

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.

Thank you!

Hello,

Please edit with tagdiv Composer to change the color of the elements.
The accent color is only for a few elements.
You can use the Global Colors option from Manager -> Global Colors -> https://i.imgur.com/PM6VoBL.png

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/an-unexpected-error-has-occurred-and-the-mail-could-not-be-sent/#post-468493 and continue the discussion there.

Thank you!

Hello,

Do you use reCAPTCHA, a plugin, or our option? Please do a test without reCAPTCHA.

Thank you!

Hello,

I’m glad that you found the documentation.

Have a great day!