Hello,

I’m glad that you solve it.

Have a great day!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hello,

I can’t see your screenshot -> https://i.imgur.com/AUyT3bJ.png
Also, please edit the post and check if you have set a CUSTOM MAXIMUM WIDTH (PX) -> https://i.imgur.com/UAMtroo.jpg please reset it.

Thank you!

Hello,

I’m glad that the problem is resolved.

Have a great day!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you

Hello Cassiano,

Please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hello,

So, if you don’t use cloud templates for posts, then the options to edit the font are in Theme Panel -> Theme Fonts -> Post Title/Post Content -> https://i.imgur.com/2ap0uUV.png
Also, change the font here https://i.imgur.com/K3NAPCk.png

Thank you!

Hello,

Please check this guide https://forum.tagdiv.com/how-to-set-the-avatar/

Thank you!

Hi,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Hello,

Please provide some screenshots with your top bar.

Thank you!

Hello,

You have the option to add and use custom fonts files, please check our guide: https://forum.tagdiv.com/font-customization/

Thank you!

Hello,

You can use the AD BOX element.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

It’s very strange, I have 8.0.25 and this error doesn’t appear, did you make changes in the theme files? do you use child theme?

Thank you!

Hello,

The theme comes with two preset default Google Fonts: Open Sans and Roboto
You need to edit the font, like in the video, not in the theme panel; this section is for standard templates.
Please provide the link to your website

Thank you!

Hello,

Please update and activate the tagdiv Opt-In Builder.

Thank you!

Hi,

Please check this video https://www.screencast.com/t/Scfxeyu2D

Thank you!

Hello,

Try to install the plugin Classic Widgets by WordPress and see the results.

Thank you!

Hi,

You can follow the steps from those articles -> https://www.cloudways.com/blog/wordpress-403-forbidden-error/ -> https://support.nitropack.io/hc/en-us/articles/360061104274-Page-Optimizations-Forbidden-403-Error-By-Cloudways-Bot-Protection

Thank you!

Hi,

You can change the font here https://i.imgur.com/xrdKt7F.png
Please check the video.

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hello,

Please check if you have set the wp-memory like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, all the requirements.

Thank you!

Hello,

Unfortunately, I’m not sure I understand what you want, so do you want the design from 1 to appear on both mobile and desktop, and if so, how?

Thank you!

Hello,

Please check if you have a CPT cloud template on the CPT post.
Also, please provide a video with your steps.

Thank you!

Hello,

Please purge the cache a few times and check if you don’t have an object cache on the backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

You can enable it here in Theme Panel -> Template Settings -> ToTop button https://i.imgur.com/eaMaBnV.png

Thank you!