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Anamaria
tagDiv Staff

Hello,

I answered you here https://forum.tagdiv.com/topic/theme-activation-problem-4/

Thank you!

Anamaria
tagDiv Staff

Hello,

I checked now, and the header and footer are the same for desktop and mobile.
For shop, you need to have the tagdiv Shop plugin enabled, and after you can import the template for products -> https://cloud.tagdiv.com/#/load/Woo%20Product

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to set also for the desktop. If you haven’t made any other changes, it should inherit the desktop settings for the tablet/phone.

Thank you!

Anamaria
tagDiv Staff

Hello,

Indeed, this is displayed. I added this to our list to fix it.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you solved it.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, if you use widgets, then you need to use a custom code css
.td-cat-no
{
display:none;
}

Set the custom code in Theme Panel -> Custom Code -> Custom Css.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, no.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please contact us via email and please provide the license key, and wp-admin access please include the link to this website in the email so we can identify you.
We’ll check the problem as soon as possible.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and please provide the license key and wp-admin access. Please include the link to this website in the email so we can identify you.
We’ll check the problem as soon as possible.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you add the text there, it will not be displayed. You must add it when editing the page in the mobile editor.

Thank you!

Anamaria
tagDiv Staff

Hello,

No, this request wasn’t added in the last update.

I appreciate your understanding!

Anamaria
tagDiv Staff

Hello,

The issue is resolved -> https://forum.tagdiv.com/topic/12-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, but you need another template for that post or category.

Thank you!

Anamaria
tagDiv Staff

Hello,

TagDiv CSS Analyzer Tool is a beta version.
You can find here -> https://i.imgur.com/5X3KhRk.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked and now it is displayed well -> https://we.tl/t-8lUa2HTxee

Thank you!

Anamaria
tagDiv Staff
12.2 - reply

Hi,

The issue was resolved.
Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what errors you have.
Normally, the update should be ok.
After all plugins are activated, you can use a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots.
Did you disable the extra plugins during the update process?

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems this appears for the element Single Bg Featured Image, please try to replace it with Single Post featured Image.

Thank you!

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