Hello,

You can check if you have set the code in Theme Panel -> ADS -> Header or in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq

Thank you!

Hello,

You need to use the smart list from tagDiv Composer, inside Single Post Content ->
https://i.imgur.com/dbipPWQ.png according to the documentation https://forum.tagdiv.com/smart-lists/. You can create the smart list in Gutenberg.
Also, you don’t need to use the classic editor, you can use the Gutenberg editor, which is the default editor for WordPress and select/add the element classic https://i.imgur.com/9sWuCtW.png to add the smart list.
Also, please make sure you have the same heading in the post editor and in the smart list element.

Thank you!

Hello,

You can assign the license after one month.

Thank you!

Hello,

Please try to import a backup for the theme panel -> https://i.imgur.com/Ki988c5.png -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please delete the tagdiv Composer and tagdiv Cloud Library and install them from Newspaper-> Plugins.

Thank you!

Hello,

Please let me know the subject of the email.

Thank you!

Hello,

You can find more details about the review here https://forum.tagdiv.com/user-reviews/ about CPT here https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello,

Usually, this happens with cache plugins.We recommended WP Super Cache plugin and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option and check if you don’t create an object cache file on the backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

Please provide a video with your settings on the blocks.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

At the moment I don’t know when it will be implemented.

Thank you!

Hello,

Please check this code
.widget_categories li .td-cat-no
{
display:none;
}

Thank you!

Hello,

Did you run the tagdiv Analyzer?
If yes, please delete it.

Thank you!

Hello,

Please do a test using only tagdiv plugins; if you have a child theme, please use the main theme.

Thank you!

Hello,

Please provide more details about your issue and the link to your website.

Thank you!

Hello,

The popup element should be on the page looking like this – https://i.imgur.com/DLyBzzD.jpg in tagdiv composer, to use it are 2 options, to set a page or set custom content – https://i.imgur.com/qCNUyxC.jpg all the needed details can be found in this guide – https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

We have some filters like this For example, add a flex block in a post template go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags. Those special filters will work as expected.
In your case you should use Single – Related by category and this will pick up more posts that have the category the same as the current post.

Thank you!

Hello,

Did you add some code for ads?

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please check the files from here https://i.imgur.com/J4gOY6x.png

Thank you!

Hello,

Unfortunately, no,

I appreciate your understanding!

Hello,

You need to set the logo for the header template like in this guide -> https://forum.tagdiv.com/add-logo-newspaper/ -> https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Hello,

I checked and now the design is displayed well -> https://we.tl/t-E0IdGGKPz1

Thank you!

Hello,

Please use this custom code css
.td_block_video_embed video
{
width: 100%;
}

Set the code in Theme Panel -> Custom Code -> Custom CSS.
Thank you!

Hello,

Please make sure that you have a featured image set and is to show.

Thank you!

Hello,

We can take a look and try to help you, but for this, you need to contact us via email.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Hi,

Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!