Hello,

You can change the text here https://i.imgur.com/emGAg8m.png
You can achieve that redirect only if you make the changes in the theme files.

Thank you!

Hello,

You need to wait a few days to see the changes. ALso, you can ask the google to reindex the page.

Thank you!

Hello,

I don’t see your self video, only youtube and Vimeo -> https://i.imgur.com/blopBDX.jpg
Please set the video and after let me know where you set.

Thank you!

Hello,

I’m glad that now works well.

Have a great day!

Hi,

Please do a full backup for the website and please contact us via email at contact@tagdiv.com and please provide wp-admin access and also include this topic so we can identify you. We’ll check it as soon as possible.

Thank you!

Hello,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic to identify you

@innovaterisk Please make sure that error is not from a plugin, for example, like in this topic https://forum.tagdiv.com/topic/php-8-1-errors-2/ the error is not from our plugins.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic to identify you

Thank you!

Hello,

There are some settings made for image https://i.imgur.com/I0JcYgU.png; please try to add a new block and set the post and see if the image is the same.

Thank you!

Hello,

If you don’t use Opt-in then disable the plugin and use the element Woo menu login.

Thank you!

Hello,

This is how the element was created.
I don’t know why the tabs are not displayed on Ios.

Thank you!

Hello,

For mobile theme + Amp the content need to be added in Mobile Editor -> https://www.screencast.com/t/xbgZG8kH

Thank you!

Hi @bootdigital,

Did you check the console? Did you have checked the above steps?

Thank you!

Hello,

You can use the option for share to print and then you can save it as PDF -> https://i.imgur.com/jCZklEC.png -> https://i.imgur.com/kJZEsvE.png

Thank you!

Hello,

You can set the custom label in the posts editor-> https://i.imgur.com/gTtAQRv.png, which will be displayed for Flex Block and Big Grid Flex -> https://i.imgur.com/3Uop58r.jpg.

Thank you!

Hello,

Please provide a video with your settings and how you add the blocks.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Unfortunately, you can’t change it.

Thank you for understanding!

Hi,

You can disable the option the Auto Loading on the Single Post Template edit with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA -> https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hello,

If you don’t solve the problem, please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials

Thank you!

Hello,

Please let me know what error you have if you solved it and provide the link to your website.

Thank you!

Hello,

In version 11.5.1 was a problem with the mobile template for the category, this was fixed in version 12 -> https://i.imgur.com/MPhJfpx.png
I recommend that you update the theme,if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

For me works well -> https://www.screencast.com/t/crNhFn9ig0

Thank you!

Hello,

I’m glad that you find the culprit plugin.

Have a great day!

Hello,

Please provide the link to your website to investigate it.

Thank you!

Hello,

You can use WooCommerce with whatever prebuilt website you want. You can create the templates/page for WooCommerce using the tagdiv Shop plugin.
We have that prebuilt website for shop -> https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?utm_source=live_pre%5B%E2%80%A6%5D&utm_medium=click&utm_campaign=demos&utm_content=demos_button

Thank you!

Hello,

Sorry for the misunderstanding.
I added this request to our list.

Have a nice day!