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Anamaria
tagDiv Staff

Hello,

Each thumb that you have enabled, will create a copy for that images.
So, our theme make thumbs which are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/
Also, WordPress creates thumbs => https://www.screencast.com/t/AMVBOZWto
Our suggestion is to take a look at what blocks you use and make sure that the thumbs are active only for that=> https://forum.tagdiv.com/theme-thumbs/

Thank you!

Anamaria
tagDiv Staff

Hello,

So you have a category year and month?
If yes, you can use the posts loop to display the posts from that category and use the flex block to display the posts from other categories.

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, this request requires more knowledge, if you want you can contact our team for custom work and they will tell you if it can be implemented -> https://tagdiv.com/web-development-services/

Thank you!

Anamaria
tagDiv Staff

Hi,

If the wp-editor doesn’t open please check this topic https://forum.tagdiv.com/topic/column-text-or-any-edit-content-element-in-general-isnt-working/

Thank you!

Anamaria
tagDiv Staff

Hello,

A solution is to set the title length like this ->
https://i.imgur.com/4Atj3KS.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check our guide -> https://forum.tagdiv.com/use-tabbed-content-shortcode/ you need to set the page ids -> https://i.imgur.com/cpCasY4.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to create a new organization and set your links; there are ours only for example.

Thank you!

Anamaria
tagDiv Staff

Hi @dhsg,

Some users use the EventOn plugin -> https://forum.tagdiv.com/topic/eventon-newspaper-theme/ from their experience, it seems to work properly.

Thank you!

Anamaria
tagDiv Staff

Hello,

The problem is that are used two separate elements for login/register.
So, if you want the menu login element, you need to disable the Sign in/join from Theme Panel -> Header -> https://i.imgur.com/YwttygP.png and set the element where in the header mobile.

Thank you!

Anamaria
tagDiv Staff

Hello,

Maybe you have some extensions on that browser. Can you please check it in incognito?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what plugin for the cache you use.

Thank you!

Anamaria
tagDiv Staff

Hi,

Some users use the EventOn plugin -> https://forum.tagdiv.com/topic/eventon-newspaper-theme/ from their experience it seems to work properly.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please update the theme to version 12.2 and the problem with the hero element will be solved. If possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
Please make sure that you don’t have a plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked and seemed to be the same header https://www.screencast.com/t/LRbDcTCSS3VG

Thank you!

Anamaria
tagDiv Staff

Hi Tina,

You can check this topic https://forum.tagdiv.com/topic/text-too-small-to-read-clickable-elements-too-close-together/ about a similar problem.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please go to the bottom of the post -> https://i.imgur.com/3wn7sxv.png and check it is not there the featured image option.
Please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check this guide about how you can create a mega menu -> https://forum.tagdiv.com/mega-menu/.
If you have a parent category with subcategories, you need to select only the parent category for mega menu.

Thank you!

Anamaria
tagDiv Staff

Hello Jagan,

You can create a sidebar with tagDiv Composer like in this article https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Anamaria
tagDiv Staff

Hello,

So, the problem is solved, right?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use the element Ad Box, and set the element where you want. The code does not need to be auto ads, so the theme will not have control.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know how you add the animation.

Thank you!

Anamaria
tagDiv Staff

Hello,

Because you have set the block on only one row -> https://i.imgur.com/4WbMGwC.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide us with an example of what you hope to achieve and do.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, seems this option is not added.
I will add this request to our list.

Thank you for your understanding!

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