Hello,

Please provide some screenshots with your settings and what settings are not applied.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

If you have an HTML code, you can use Raw HTML.
Also, the edit content is opened?

Thank you!

Hello,

This is an issue; until this is solved, you can use the custom code css
.td-post-content figure img{
margin-bottom: 21px;
}
Set the code in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello,

This is an issue, until this is solved, you can use the classic editor.

Thank you!

Hello,

Indeed, using a standard template, there is a problem with the reply to comments.
This will be fixed in the next update.
Also, we recommend using cloud templates; they are more flexibility and have more options.

Thank you!

Hello,

Normally you can have that license assigned on two websites at the same time, but if you give unassign and assign it to one site, and it will be active on that site, then a message appears and you have to wait to expire that time to be able to assign the license to another website.

Thank you!

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and let me know what link you want on the button.

Thank you!

Hello,

I just checked now, and the image is displayed -> https://i.imgur.com/StRo9mP.png

Thank you!

Hello,

Please be patient! One of my colleagues will reply to you shortly.

Thank you for understanding!

Hello,

The smart list 3 looks like this -> https://demo.tagdiv.com/newspaper_pro/top-shared-images-and-videos-in-your-instagram/
You can try to use a Single Post Template with a Single Smart list and check if it is displayed correctly the content of posts that do not contain a smart list.

Thank you!

Hello,

Please check this video -> https://www.screencast.com/t/7GPRH0O9jry
You must select a category with subcategories to have the mega menu to have the star.

Thank you!

Hello,

Unfortunately, this option is not implemented.

Than you for your understanding!

Hello,

I’m glad that you managed and solved the problem.

Have a great weekend!

Hello,

If you use a Cloud Template, this problem is solved.
Please check this guide to import a cloud template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello,

We can take a look and check the problem.
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access and the cPanel access and include a link to this topic.

Thank you!

Hi,

Also, please check the custom code -> custom javascript and the WordPress files like index.php.

Thank you!

Hello,

You can try to revert an old revision on a page -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

You can filter the block to display the posts from a taxonomy -> https://i.imgur.com/Re7ulad.png

Thank you!

Hello,

Does the same happen if you try it with a default WordPress theme? Please provide the link to your website.

Thank you!

Hello,

So the start is hidden when you don’t have a mega menu set -> https://i.imgur.com/C0xIXi7.png this is the category set for popular; you can import the demo to a test site -> https://i.imgur.com/8FR2WwP.png when you create a mega menu will show the all.
Please check this guide about how you can create a mega menu -> https://forum.tagdiv.com/mega-menu/.

Thank you!

Hello,

Please check those blocks, it seems you have set the opacity to 0 on the images; please change it to https://i.imgur.com/oR6gEIO.png

Thank you!

Hello,

Please go into Theme Panel -> Analytics/Js Codes in the head and add the code -> https://i.imgur.com/1WHT377.png.

Thank you!

Hello,

So, do you want to set a Single Post Template globally for all posts? If yes, then you can import the template and set it to Global -> https://i.imgur.com/jVH9RE6.png

Thank you!

Hello,

Please activate the tagdiv Cloud Library.
Also, please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you!