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Anamaria
tagDiv Staff

Hi, Viju please contact us via email at contact@tagdiv.com and we’ll try to resolve the problem.

Hi brain4web, please try t like this, instead to set the settings on the column,set theme on the row -> https://i.imgur.com/8zzq5w8.png or -> https://i.imgur.com/wjIbXqn.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have this option to show in the tab layout -> https://i.imgur.com/JJE3hmB.png

Thank you!

Anamaria
tagDiv Staff

Hi,

It still sounds like importing/migrating settings from one site to another, and the steps are the same.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,
If the ads are still cut a little bit, I recommend setting the ad dimension smaller for example if it is 480px please set it to 360 and see if it is fully displayed, also setting the left and right margins to auto should center the ad.
I hope this will help you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, but you need to do changes in the theme files You need to edit this file -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module.php and add the code here https://imgur.com/DrUdqvY
The number pagination is available only for the posts loop block.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what version theme you have; the tabbed content is available in version 12.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please do a full backup to all files and databases, and then disable the extra plugins you have; let activated only the tagdiv plugins that you use and try after the update.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please open the console and check which errors you have, so we can investigate the issue.
Make sure there is not a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please note that if the option is implemented, it will take longer, but it is also possible that it will not be implemented.

I appreciate your understanding!

Anamaria
tagDiv Staff

Hello,

Please let me know how you set the ad and provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know if you need help.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

Please let me know if you refer to the account for opt-in Builder.

Thank you!

Anamaria
tagDiv Staff

Hi,

The theme comes with two preset default Google Fonts: Open Sans and Roboto.This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png
If you want to disable the google fonts and use the default fronts or custom fonts, then all that you need to do is to disable theme from Newspaper > theme fonts > google fonts style -> https://i.imgur.com/YgPqqRc.png -> https://forum.tagdiv.com/font-customization/

Thank you!

Anamaria
tagDiv Staff

Hi,

For contact, you can crate a separate CPT, and set it for button submit.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please set also, the cpt https://i.imgur.com/c9hsA1O.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this video https://www.screencast.com/t/f8FWtPC9

Thank you!

Anamaria
tagDiv Staff

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Anamaria
tagDiv Staff

Hi @Mudassir Moin,

I saw you sent an email, our team will take a look.

Thank you!

Anamaria
tagDiv Staff

Hi,

Unfortunately, some problems occurred, and only the Doctors templates are saved. We hope that this week they will all be added.

I appreciate your understanding!

Anamaria
tagDiv Staff

Hello,

Yes, you can hide it from the tab CSS -> https://imgur.com/RQYJHFW for each view port.

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hi,

I’m glad!

Have a nice day!

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