Hello,

You need to add criteria to have stars -> https://forum.tagdiv.com/user-reviews/ -> https://i.imgur.com/Dt2EySV.png

Thank you!

Hello,

Yes, you can add it, like this block https://forum.tagdiv.com/set-block-inside-post-content/, but you need to add the element News Ticker -> https://i.imgur.com/muGZLog.png -> https://i.imgur.com/laHTk9X.png

Thank you!

Hello,

Please check the topic and try the steps https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

A blank template should be blank without any added elements if you import a blank template.
Please provide some screenshots.

Thank you!

Hello,

Make sure you deactivated the non-tested plugins with the theme before installing the td composer. It could be from a plugin conflict or settings: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

We recommend using a cloud template, you have more options to design them, filter, and add new elements to the template.
Check our documentation https://forum.tagdiv.com/cloud-library-category-templates/
Also, if you want to use standard templates, then please select Theme Templates -> https://i.imgur.com/ikGyt7V.png

Thank you!

Hi,

Please purge the cache a few times, also check if you don’t have an object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://kinsta.com/blog/w3-total-cache/#object-cache.
Also, please provide the link to your website.

Thank you!

Hi,

The option for the undo-redo is disabled, for this please open a page in tagDiv Composer, then click on Manager and then on settings -> https://i.imgur.com/KuvxEl6.png enable the option and should display the arrows for undo and redo ->
https://i.imgur.com/nxnyvw1.png

Thank you!

Hi Anh Tuan Trinh,
This problem was in 11.5.1 please do a full backup and update the theme to v11.2.1, the problem should be resolved.
Thank you!

Hi,
Normally when an ajax error appears it is due to something that is blocking the theme, most of the time the error appears in the browser console.
As for providing access what you can do is set the website on staging and provide access to it via email at contact@tagdiv.com
Thank you!

Hello mgiannelis,
If you used the tagDiv Analyzer tool, then please use FTP, cPanel, or File manager and remove the generated files from this path wp-content/td_cache (sample delete all files from inside the td_cache). Normally the cache should apply only when the analyzer displays a green bullet.
On Cloudflare settings, a developer just tested the mentioned settings from this guide https://forum.tagdiv.com/cloudflare-cdn/ and using those settings there were no problems, we hope that he will also test Cloudflare APO in the following days.
About the litepseed and Guest Mode, as we have already discussed, it is an untested plugin and has many options that can interfere with the theme, if you want to use it is your choice, only that we cannot help with the options that must be set, mostly css and javascript options it interferes with the theme.
As for the “warnings” it is happening on Newspaper v12.1? if yes, can you please actually let us know what is that warning? In the screenshot, we see only the files but not the working message.
Thank you!

Hello AlexCiocan, if the problem is only on Chrome, it can be related to your browser extensions, for me, those are displayed -> https://i.imgur.com/4lmjh0D.png please try in incognito.
Thank you!

I believe there will be a theme update with it.
Indeed sometimes it is updated only the plugin not the entire theme, in this case, we’ll try to notify you.
Thank yoU!

Hello,

Can you provide more details with screenshots?

Thank you!

Hello,

You can disable it like this -> https://siipo.la/blog/disable-drop-cap-in-wordpress-5-5

Thank you!

Hi Bettina,

Please check this video https://www.screencast.com/t/w1hdphLlgypn

Thank you!

Hello,

Unfortunately, if it only happens from time to time, it may be because of how the style is loaded and the internet connection.

Thank you!

Hi,

Please let me know if the featured video is, if yes, then you can set it here -> https://i.imgur.com/gdkyjCF.png

Thank you!

Hi,

Maybe you use the DROP CAP when you add the post -> https://i.imgur.com/QxFFUWa.jpg

Thank you!

Hello,

You can set the layout of the row and after in each column you can add a flex Block 1, and set the filter for what category you want -> https://i.imgur.com/CCslcFB.jpg -> https://i.imgur.com/fqOMpaz.png

Thank you!

Hello,
1. Unfortunately, that tool is only for Newsmag, but you can check the other steps from our guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
2. The only option is to buy the Newspaper theme, there is no system to switch themes ( option for extra payment from newsmag to newspaper template).
The Newsmag theme is more simple and has boxed content, the Newspaper theme has many options and customizable templates (cloud templates that can be customized using tagDiv Composer) -> https://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/
Thank you!

Hi @mmorris,

Normally when you select “design only”, then only the demo design should be imported without pages, posts, and categories.
I just made some tests and indeed, there seems to be a problem even if the option is selected for design only, the content is still installed. I announced the developers about this situation and they will come up with a fix.

Thank you for your understanding!

Hi @GanaAdhikar,

For the time being, I don’t think my colleague Calin has had time to check this problem, at least not completely, but I think he will come up with the results these days.

Thank you for your understanding!

Hi,

Unfortunately, we cannot help you with this, sorry!
I do not know if there is something that can be done about this, at least our theme does not have the option to force the ads over the ad blocker and I do not know if there is a theme or something like this that can do that.

Thank you for your understanding!

Hello,

Indeed there was a problem, but this has been resolved, what I can recommend is to delete the plugin and reinstall it from Newsmag > plugins -> https://i.imgur.com/t9bwCua.png

Thank you!