Hello,

If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,

I saw that my colleague answered you yesterday; we were taking the emails in order. He will answer you and investigate the problem even today.

Thank you!

Hi,

You need to add the Single Post View in Single Post Template.

Thank you!

Hello,

Please make sure you have the tagdiv plugins activated, like Standard Pack, and Composer.

Thank you!

Hello,

Yes, you create a CPT, where you can collect the posts, and you can display the posts using the posts list https://forum.tagdiv.com/use-posts-lists-shortcode/

Thank you!

Hello,

Please provide a screenshot.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

Hello,

I just checked and now seems the problem doesn’t arise -> https://we.tl/t-38BoZkNg3H
I use an Android system.

Thank you!

Hi,

Unfortunately, we do not know another solution, considering that it is also related to the code of AdSense.

I appreciate your understanding!

Hi,

Unfortunately, we have to remove this Facebook login option, because there is a vulnerability, that’s why we updated to 12.1 -> https://tagdiv.com/newspaper/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=92178

Thank you!

Hi,

We don’t have a plugin tested, but you can find one here
-> https://www.wpbeginner.com/showcase/best-quiz-plugins-for-wordpress/
-> https://blog.hubspot.com/website/wordpress-quiz-plugin

Thank you!

Hello,

To sort the block for Popular (24h,48h and 7days) you need to have added the element SINGLE POST VIEWS => https://i.imgur.com/pLWuoSS.png -> https://i.imgur.com/BbrBmL0.png, also, for Popular you need to have this option enable https://i.imgur.com/grI3bti.png
The sort option will be displayed that popular posts of the last 48 hours, those can be older posts.

Thank you!

Hello,

Those settings are older, now using a cloud template, you have more control over your layout; you can find the layouts here -> https://i.imgur.com/0PHtGac.png and import like this -> https://www.youtube.com/watch?v=6m8-EebnfM0
Please check the documentation
-> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
-> https://forum.tagdiv.com/cloud-library-templates/
-> https://forum.tagdiv.com/cloud-library-category-templates/
-> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Also, if you have any questions, you can ask us.

Thank you!

Hello,

Please try to reindex the website on Google.
-> https://wplook.com/website-indexed/
-> https://www.reliablesoft.net/force-google-crawl-a-site/#force-page-reindex
-> https://www.reliablesoft.net/force-google-crawl-a-site/#force-site-reindex
-> https://www.businessinsider.com/how-to-get-google-to-crawl-your-site
Let me know the results after the post is re-indexed.

Thank you!

Hello,

You can add more taxonomies in the element Flex Loop Filters -> https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you!

Hello,

For login you need to use Menu login, if you want to use the tagdiv Opt-In Builder, if not then you can add the Header login with tagdiv Composer -> https://i.imgur.com/EltmUEc.png

Thank you!

Hi,

You can contact us via email at contact@tagdiv.com and provide wp-admin access. We will take a look.

Thank you!

Hello,

Please make sure you have the tagdiv Standard Pack plugin activate, and you can find them in Theme Panel -> Header -> https://i.imgur.com/BDRVpXn.png

Thank you!

Hello,

Please set the number of paragraphs -> https://i.imgur.com/dleT6Hi.jpg

Thank you!

Hi,

I answered here https://forum.tagdiv.com/topic/mobile-theme-not-showing-on-phone-2/#post-455827 please deactivate the mobile theme plugin.

Thank you!

Hi,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Depends, sometimes, the problem can arise when you update from the previous version to the last, but you can try to do the update on the staging.
Also, please check this topic https://forum.tagdiv.com/topic/upgrade-from-9-to-12/

Thank you!

Hello,

The theme doesn’t have this option, and I added to the list, but there are different types of priority, but our team from custom work can implement this. For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

If you have a single post template from tagdiv Cloud Library you can set the Single Featured Image when you want to have it with drag and drop https://i.imgur.com/MvRTpjn.png

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/author-page-not-working-3/

Thank you!