Hello,
Please provide the link to your website.
Thank you!
Hello,
You can try this method like in this video -> https://www.screencast.com/t/ok0m0RQ0oAK
Thank you!
Hello,
Unfortunately, you can add an icon only for posts that are locked.
Thank you!
Hello,
Please check these topics
-> https://forum.tagdiv.com/topic/how-to-disable-schema-coming-from-newspaper-theme/
-> https://forum.tagdiv.com/topic/remove-date-from-google-search/
Thank you!
Hello,
The web stories are with the AMP, and I don’t see if you have an amp plugin activated https://yoast.com/google-web-stories-wordpress/ -> https://amp.dev/about/stories/ -> https://www.searchenginejournal.com/google-web-stories-the-new-amp/438504/#close
Thank you!
Hello Tom,
I added this suggestion to our list of suggestions.
You can achieve that for CPT and taxonomy using the loop options -> https://forum.tagdiv.com/filters-sorting-taxonomies/
Thank you!
Hello,
I think you referring to those icons -> https://i.imgur.com/Q4r3SIH.png
Those icons are set in the menu -> https://i.imgur.com/x6FyIRA.png please check this guide -> https://forum.tagdiv.com/how-to-add-icons-in-menu/
Thank you!
Hello,
@jeremyfuksa,
It is possible; you can do this configuration at the end.
@teleporthub,
Please delete the connection and reconnect the account.
Thank you!
Hi,
Please check the suggestions from this article https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hi,
One of my colleagues will take a look at this problem and let you know what can be done.
Thank you!
Hello,
Yes, you can use the license for other website, but please remove the license and theme from that website.
Thank you!
Hello,
Please check this topic https://forum.tagdiv.com/topic/plugin-installing-failed-2/
Thank you!
Hello,
Please let me know if you use our element for the pop-up.
Unfortunately, for the mobile theme, if you use our element for pop-up then this is not available.
Thank you for your understanding!
Hi,
You can activate the theme like in our guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, if the theme can’t be activated, please check the console and see if there are message errors.
Also please make sure that you use an SSL to have https.
Let us know about your results!
Thank you!
Hello,
Please let me know the results.
Have a great day!
Hello @terahlynn,
I answered your topic -> https://forum.tagdiv.com/topic/column-stacking-on-mobile/ please check it.
Thank you!
Hello,
Yes, you can re-order the columns on the mobile viewport: https://prnt.sc/GUZQ43nJiLEL
Thank you!
Hello,
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hello,
I’m glad you managed it.
Have a great day!
Hi,
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
Hello,
Please edit the Single Post Template with tagdiv Composer.
You can set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8
Thank you!