Hello,

The latest version is 11.4.3, of course, a new update will be available this week.
Normally, it shouldn’t affect your website, but if you’ve made changes to the theme files, they will be rewritten (unless they’re saved in the child theme).
However, it is recommended that you have a backup made before update the theme, to all files and databases. You can also update on a staging/test website.

Thank you!

Hello,

I’m glad you resolved the issue.
Also, to translate the “If you’re not happy with the results, please do another search.” you need to go in Theme Panel -> Translations -> Translations -> https://i.imgur.com/6umDNqI.png -> https://i.imgur.com/vnH5GZp.png
The text “Search” can be changed in the search template, edit with tagDiv Composer, select the search form and edit the text -> https://i.imgur.com/aQZtnmi.png

Thank you!

Hello,

Please notice that we are using bbPress for creating our forum but it was custom made. For more information about how you can create your own forum, please check here -> https://forum.tagdiv.com/how-to-install-bbpress-forum/
Also, this cannot be edited with the tagDiv composer -> https://forum.tagdiv.com/topic/edit-with-tagdiv-composer-not-showing-on-pages/

Thank you!

Hi,

I just replied to you here: https://forum.tagdiv.com/topic/save-settings-option-in-theme-panel-does-not-save-any-new-changes/
Please do not create another topic with the same problem!
Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hi,

Please check your topic https://forum.tagdiv.com/topic/save-settings-option-in-theme-panel-does-not-save-any-new-changes/#post-441501

Thank you!

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.

Please let me know the results!

Thank you!

Hello,

You can import what template you like from the cloud library -> https://www.screencast.com/t/cEvpAtvFD this can be done for each template (category, author, etc).

Thank you!

Hi,

Is this problem only for some pages/templates or all of them?
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/my-amp-page-does-not-load-on-pages/

Thank you!

Hello,

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

I’m glad you resolved the problem and you found the culprit plugin.
If you have any questions, we will provide assistance.

Have a nice day!

Hello,

Please let us know exactly what the issue is with the ads in the header.

Thank you!

Hello,

Please disable the mobile theme plugin, clear all cache and see the results.
Also, please check the above topic provided -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ here is explicit all the mobile versions provided by our theme.

Thank you!

Hello

@MercAfricanos I’m glad you figured it out.

@itkhoj I answered in your own topic https://forum.tagdiv.com/topic/mobile-theme-doesnt-show-updates/

Thank you!

Hello,

Please provide some screenshots to be able to help you.

Thank you!

Hello @davixstudio2022,

It is possible that the number of accesses on the project where the youtube API key is activated has reached 0, please do a new one, because if it has reached 0 it will not work even if you change the youtube API key.
Also, please provide the link to your website and the playlist.

Thank you!

Hello,

You can disable the back to the top from Theme Panel -> Template Settings -> ToTop button => https://www.screencast.com/t/JVYklvqk (if you have the mobile page or mobile resposive)
Also, for the mobile theme plugin, you can only hide using a Custom Code CSS
.td-scroll-up
{
display: none;
}

Set the code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Hi,

Unfortunately, we do not have a plugin for redirect tested
I don’t know which one is better, but you can test more plugins -> https://blog.hubspot.com/website/10-best-redirect-wordpress-plugins to see which one is sustainable for your needs.

Thank you!

Hello Richard,

Please check if the element slide is added in the content section, not in the header section https://i.imgur.com/2qqnFVy.png

Thank you!

Hello @Chris Baird,

For that post, you need to use another Single Post Template or duplicate the one that you have and follow the above steps.

Thank you!

Hello Richard,

Please check this topic https://forum.tagdiv.com/topic/hide-subcategories/

Thank you!

Hello,

To change the h4 you need to do it in the theme files wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php -> https://i.imgur.com/s5GYNid.png

Thank you!

Hello,

I made a test and for me, the border looks fine https://i.imgur.com/mz7h6Ii.png
Also, depends on what elements you have set n the row, because the border is hidden behind the background color. A workaround there could be to use then you need to use an inner row to set the border

Thank you!

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you

Hello,

When you install Mobile Theme plugin, your pages will be overwritten by the plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!