Hello,

The image for the author is set in WordPress -> Users => https://i.imgur.com/PYLK15x.png after you set the image, then the author image element will display the image.

Thank you!

Hello @frankohh,

Please provide more information about your problem, send the link to your website to inspect it.

Thank you!

Hello,

I’m glad that you managed the situation and that you solved it.
Let me know if you need further assistance.

Have a nice day!

Hello,

If you have the page template “Pagebuilder + latest articles + pagination”, then you can edit the header section for the latest articles when you edit the page => https://i.imgur.com/HEi4M2x.png, and the header template from Theme Panel -> Block Settings => https://www.screencast.com/t/3pUNn9wEjA

Thank you!

Hello,

Please check this topic with the same issue https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-error-after-destroying-my-older-server/ hope this will help you.

Thank you!

Hello,

The error is related if you use the single template 7 from the tagDiv Standard pack, and is possible for this plugin to be deactivated. Please re-install and activate the tagDiv Standard Pack Plugin and clear all cache.
Also, I verify your website and seems you don’t use our theme https://i.imgur.com/6IadlJ0.jpg

Thank you!

Hello,

Please let me know the subject of your email to search it.
Also, if you want to have it on the homepage blocks, please change how your page is displayed, please set the page on A Static homepage, and assign a homepage (you need to have a homepage/page that you have created before) from Settings -> Reading => https://i.imgur.com/mwjp18K.png
After that, you can design your homepage with the tagDiv Composer.

Hope this help you!

Thank you!

Hello,

I’m sorry, but it looks like the screenshot I took wasn’t uploaded, also, I’m glad you find the settings.
You can apply filters to each block, or set directly the posts id, it depending on your needs how you want the posts to be displayed. You can find more information in this article https://forum.tagdiv.com/flex-block-settings-guide/ -> https://www.youtube.com/watch?v=BjTyBFbIp4E

Thank you!

Hello,

Please let me know what template you use for posts. If you have a standard template, then if you set the sidebar from here https://i.imgur.com/3GyUX18.png should apply, but if it is a Single Post Template, that can be edited with tagDiv Composer, then you need to add the element widget sidebar and you need to set the sidebar created by you => https://i.imgur.com/2pAqp0z.png
if you don’t mean this please give me one screenshot because the other one is no longer available.

Thank you!

Hello,

This effect come from Cloudflare. Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , and you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello,

I saw you have a cloud footer template, so please edit your homepage with tagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there => https://www.screencast.com/t/fGV2uwNO2I

Thank you!

Hi,

I just reply for you on this topic: https://forum.tagdiv.com/topic/a-phenomenon-in-which-the-putter-of-the-homepage-posting-disappears-and-the-post/#post-416342
Please don’t create another topic with the same issue.

Thank you for your understanding!

Hello,

As I said above, you need to edit the SINGLE POST TEMPLATE, NOT THE PAGE to disable the infinite loading please check this video => https://www.screencast.com/t/0MIacEhj

Hope this help you to understand what steps you need to follow.

Thank you!

Hello,

This functionality is more about browsers than our theme, which is the new standard.

Thank you!

Hello Gus,

Usually, this appears on default themes too (if you want you can make a test), therefore, is not a problem related to our theme and it is a general problem.
Also, I found these articles about this error
-> https://docs.wpstackable.com/article/393-updating-failed-the-response-is-not-a-valid-json-response-error
-> https://passionwp.com/response-is-not-a-valid-json-response-error/

Hope this help you!

Thank you!

Hello,

We apologize for this unfortunate situation.

That notice that is displayed on the website, happens in a specific case.

Due to an issue, the notice may appear when using an older theme version. The issue was solved a long time ago actually, but if an old theme version is used, then it may happen.

So if it did happen on your website, assuming the theme was activated with the key, please consider updating the theme as soon as possible, or resetting the activation and reactivating the theme with the key, in the theme system status panel
-> https://i.imgur.com/5SU7ldm.png

The notice will then go away permanently from then on, as long as the theme is activated.

We are very sorry for the inconvenience, please let us know if there is something we can help with, by sending us an email at contact@tagdiv.com We will help.

Sorry again for this inconvenience.

Thank you!

Hi,

I saw you have an older theme version and this can be the problem, also please make sure the ID is correct. You need to add just the IDs separated by a comma. Try to change the source from Channel ID to Playlist ID.
Please note that for Youtube you need to change the API key because sometimes it may expire. Also, reset all settings: https://forum.tagdiv.com/youtube-api-key/

Thank you!

Hi,

I’m not sure I fully understand your issue.
I understood that you had the mobile theme activated, right?
Usually, this problem is when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please check this topic https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ for more information.

Thank you!

Hello,

Please let me know what version do you use for mobile.
If you have a mobile page or responsive version edit with tagDiv Composer, and you can delete the elements with a right-click => https://i.imgur.com/CA0Ww5V.png, or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page
For mobile theme plugin, you need to use some custom code CSS, please check this topic https://forum.tagdiv.com/topic/i-want-to-remove-the-list-and-searh-button/

Thank you!

Hi,

Unfortunately, we can’t help you in this situation, you must contact the Envato team to help you https://envato.com/contact/

Thank you!

Hello,

Please check the answer from your own topic https://forum.tagdiv.com/topic/is-this-theme-not-compatible-with-fb-instant-article/
Also, if you have tested with this plugin and problems occur, unfortunately, I can’t help you because I don’t know how this plugin works.

Thank you for your understanding!

Hello,

To do a test using only tagDiv plugins, you need to deactivate the extra plugins you use,
these are the tagDiv plugins => https://i.imgur.com/LNutRUy.png

Thank you!

Hello,

I’m not sure I fully understand. But if you want to change the color of the title you can do it from Theme Panel -> Theme Colors => https://i.imgur.com/slbAYa7.png
Also, if you want you can import a Single Post Template, and you can design it with tagDiv Composer =>https://www.youtube.com/watch?v=6m8-EebnfM0

Thank you!

Hello,

Please select the viewport on phone, select the logo and change it => https://i.imgur.com/Rm75FmU.png -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

Unfortunately, we didn’t test this plugin with our theme, but if the plugin is free you can make a few tests and see the results.

Thank you for your understanding!