Hi @fabstercba,
Please check the answer from your topic https://forum.tagdiv.com/topic/error-wp_booster-in-mobil-version-but-not-in-desktop-version/
Thank you!
Hello,
You can define the width for the column in the tab called “CSS” => https://i.imgur.com/6qOocOz.png
Thank you!
Hello,
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Please try to add the menu to the sticky menu https://i.imgur.com/GTfcEkC.png with tagDiv Composer.
Also, for the row, did you check the sticky box =>https://i.imgur.com/qon7GW1.png to make it sticky?
Also, please provide the link to your website to inspect it.
Thank you!
Hello @BlakeForm,
You add the button in this path wp-content/plugins/td-composer/mobile/parts/header-menu.php -> https://i.imgur.com/LeL2mfP.png -> https://i.imgur.com/y3XbqmN.png
Thank you!
Hello,
If you referring to the posts that you created, then yes, you can import them, but if you referring to import the layout of the website created with the theme then this is not possible.
Thank you!
Hello,
This is a strange situation, please if you can do a test using the theme plugins and other plugins that are tested with it and see if the issue persists.
Thank you!
Hello,
The page break is used for posts, not pages.
So, I made a test for a post and it work for me -> https://i.imgur.com/BhnG4ri.png
Please do a test using tagDiv plugins, and try again, clear all cache.
Thank you!
Hello,
Unfortunately, our theme doesn’t have this option to display the cases of COVID19 for daily data.
Thank you for understanding!
Hello,
Most of the time this problem is made by a plugin conflict, please do a test, let enable only tagDiv Plugins and try again https://i.imgur.com/OGOuoN1.png
I understand that the webserver tech support has disabled plugins one by one, but they didn’t do a test just with tagDiv plugins.
Let me know the results!
Thank you!
Hello,
Please try to edit with tagDiv composer select the element https://www.screencast.com/t/nqMn2clY -> https://www.screencast.com/t/VjdUbCMlVX1 and with right-click, you can delete it => https://www.screencast.com/t/dIOISaoJdalso, please send some screenshots to understand better what ads you have.
Thank you!
Hello,
As @AMIT said, it seems that tagDiv plugins are not activated (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements).
Thank you!
Hello,
Unfortunately, this plugin is not tested with our theme so we don’t know what changes need to be done to be compatible with our theme, this will require custom work which is not covered by the support team.
Thank you for your understanding!
Hello,
Please provide the link to your website to inspect it.
Thank you!
Hello,
I saw you have an error, to fix it please follow these articles
-> https://medium.com/@dtkatz/3-ways-to-fix-the-cors-error-and-how-access-control-allow-origin-works-d97d55946d9
-> https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin
-> https://talhasariyuerek.com/en/cors-policy-no-access-control-allow-origin-solution/
-> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
I hope this will help you!
Thank you!
Hello,
1. Seems the auto-loading is disabled now https://www.screencast.com/t/l1KPB2p7haV, also, for login and register I saw you created an individual page, so, you can’t change the name of pages after the user is logged in, only if you use a plugin that is designed for such a thing.
2. You can set the Google Analytics code in Theme Panel -> Analytics/Js Codes => https://prnt.sc/10jk7fq
3. To add the logo in the footer, you need to use the element header logo and set the logo.
4. To have a list of pages in the footer you need to create a menu from Appearance -> Menus with these pages, and after you can set the menu in the element called “List Menu” https://i.imgur.com/EtAXZgB.png
5. You can manage the social icons for the mobile menu from the Theme Panel -> Social Networks => https://prnt.sc/10112uu
For the content of the page, I saw you have the mobile theme plugin activate, so you need to add the content page in the mobile editor https://i.imgur.com/mxqTQgU.png -> https://forum.tagdiv.com/mobile-theme-introduction/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello @ChamaruAmasara,
From version v10.4 => https://i.imgur.com/HkLlWrz.png you can enable time ago, also, on all blocks => https://i.imgur.com/sr6ePHK.png
Thank you!
Hello,
I’m glad that the problem has been solved!
Have a nice day!
Hello,
If you are not receiving comment notifications emails, please make sure you are the author of the post where comments are being left.
Email notifications are turned on in Settings → Discussion.
Check your spam/junk folder.
Also, do you use a plugin to receive the notifications?
Also, you can check this article https://wordpress.com/support/comment-notification-email/
Thank you!
Hello,
I’m sorry I didn’t understand exactly what you want to get, unfortunately for the product tag, our developers didn’t create a template. I will pass this on the to do list.
Thank you for your understanding!
Hello,
You can manage the social icons for the mobile menu from the Theme Panel -> Social Networks => https://prnt.sc/10112uu
Also, to add the social icons you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
Hope this helps you!
Thank you!
Hello,
Please try to activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M,
also, if you get a message like this“Sorry, you are not allowed to access this page.” , then you can solve this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
A guide for the theme activation is here: https://tagdiv.com/how-to-activate-the-newspaper-theme/ -> https://www.screencast.com/t/EL4k48Lq
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone), license certificate and purchase code, open the text file and look for the Item Purchase Code. – http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
The theme can be activated on a testing domain, there will be no problem doing so. According to Envato license terms, the theme license can be used on a single final product (website)
– https://themeforest.net/licenses/standard
So a testing environment or local private install will not be a violation of the terms.
Thank you!
Hello,
For “Error at zones: 6(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If the problem is still persisting, please contact us via email at contact@tagdiv.com, please make sure that you have a full backup for your website and that you provide wp-admin and cPanel access and include the link of this topic to identify you.
Thank you!