Hello,

Please provide more information about what you need to achieve, also a screenshot with the layout on tablet and phone in order to help you.

Thank you!

Hello,

This is how the option to set a background image on the category page works, it will also appear in posts that contain that category.
So, if you want only on the category page the only solution as I said above, you need to set on each category an image on the zone, like this => https://www.screencast.com/t/wj0yHgHKXih
I made a video that can help you => https://we.tl/t-HWv0sv7LJI

Thank you!

Hello,

If I understood correctly you want to have different ads on each category page, but on all categories, the same advertisement remains. this problem is because you use a global template for all categories, all you have to do is assign an individual template to each category, meaning you can use the same template but change its name to each category

Thank you!

Hello,

I’m not sure I fully understand your issue, please provide more details, like screenshots and a link to your website to investigate the problem.

Thank you!

Hello,

To remove Instagram please go in Theme Panel -> Footer -> Instagram settings =>https://www.screencast.com/t/lqeurkgepHw and disable the option to show Instagram.
Also, I am not sure I fully understand what you what to mean “Further, some elements such as “Big Grid Full 1” are not available in the default installation.” please provide more details.
You can find and add that element from tagDiv Composer-Add => https://www.screencast.com/t/X7ZhquAEA
Also, make sure you have the tagDiv Standard Pack plugin activate.

Thank you!

Hello,

You can remove the space with tagDiv Composer, select the element and see if is set the margin or padding on the element. Usually, you can reduce the space by setting margin 0 on elements => https://www.screencast.com/t/LeA5hM20

Hope this helps you!

Thank you!

Hello,

Usually, this message appears, when the theme isn’t activated.
Also, this a video which can help you -> https://www.youtube.com/watch?v=fme_957UQtg and please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hello,

Unfortunately, you can’t upload video as background from your server, you can set only video background from Youtube.
Also, for video background from youtube please make sure you set the API key in Theme Panel -> Social Networks => https://www.screencast.com/t/xMspoTUYBm5 and the id is valid and set correctly https://forum.tagdiv.com/youtube-api-key/ -> https://www.screencast.com/t/vHsa0nRWQ

Hope that helps you!

Thank you!

Hello,

The theme is not limited to using only image or text, you can use both.
Please check this video => https://www.youtube.com/watch?v=HXQQygkCCJo -> https://www.youtube.com/watch?v=rbkYVyj1__Q

Thank you!

Hello,

This issue related to error zones has already been discussed here => https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Also, for sidebar, if you have a Single Post Template , you can check this video about how you can customize it => https://www.youtube.com/watch?v=fa7GenCHcBU

Hope this helps you!

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you use All in One Seo plugin can interfere with our theme.

Thank you!

Hello,

The page speed is not related only to the theme that you are using, this is affected by plugins/content/ads/ external resources, etc.
I just checked your website and it looks that your images and thumbs are not optimized, for example, you can use EWWW Image Optimizer plugin, also, you can try other plugins like Autoptimize. => https://www.screencast.com/t/dPuNRR9u Your website needs an optimal speed that’s why you need to make some settings also to help for the improvement.
By the way, we have such a great result with this new update and with our new tool: https://www.youtube.com/watch?v=tnkVapqhIHc
Our tool is running only on normal pages and not for posts or categories for example.

Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not if you are using PRO demo or a standard one.
To remove CLS please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/

Also, please remove the logo and add it again => https://www.screencast.com/t/Qj9gb0vY

Hope this helps you!

Thank you!

Hello,

@gooma2 Thank you for this information, I have forwarded these details to our developers.

@gcamara At the moment the pre-load option can be set only on the mega menu from the Cloud header template. => https://www.screencast.com/t/RLknsqVDT maybe it is a good idea to have this option on different elements, I will note on our list of suggestions.

Thank you!

Hello,

If you referring to this block, https://www.screencast.com/t/ddeISNHnL3Cc then you have those options => https://www.screencast.com/t/NKYr7Eu9l, you can’t exclude some categories, only using a custom code, but if you really want to change this you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

At the moment it is a beta version, but thank you for your suggestion, I will note it in our list of suggestions.

Thank you!

Hello,

I saw you use block 1, so to change the color of date, you need to use this custom code if you want => https://www.screencast.com/t/B1HCLERy

.td-post-date
{
color: red;
}

For the background image, you can upload what image do you want, we do not recommend a certain size, but if it has a small size then it will appear pixelated.

Thank you!

Hello,

Unfortunately, the version of tagDiv Composer from 10.3.9.1 will not work on version 10.4, if you want that version you need to revert to the previous version from Theme Panel -> Updates => https://www.screencast.com/t/Pa6vDDiivNp
From here you can download the version of tagDiv Composer from 10.3.9.1 => https://we.tl/t-R2ryzrZRDO

Thank you for your understanding!

Hello,

Our developers have been informed about this problem and we hope that the next update will solve this problem.

Thank you for your understanding!

Hello,

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code, also, include screenshots with the error.

Thank you!

Hello,

You can remove the shadow effect from the content zone, like this => edit the homepage with tagDiv Composer => https://www.screencast.com/t/XihQl0zHm, select the CSS Code(Raw CSS), open the CSS editor and remove these lines of code => https://www.screencast.com/t/bGWrgQXp , also, if you want to remove the effect for header and footer delete the code => https://www.screencast.com/t/iVhFB14S

Hope this helps you!

Thank you!

Hello,

Unfortunately, our theme does not have an option for GPDR.
You need to use a plugin for GDPR we recommend the WP GDPR Compliance: https://www.screencast.com/t/0XNlTrnp3x

Thank you!

Hello,

As far as I know, the command is not from the theme files.
please check if the host settings for the theme match the one in our guide => https://forum.tagdiv.com/requirements-for-newspaper/
Check if the VPS host plan includes extra plugins (security, modules, CDN, etc) that you don’t have before.
Are there differences in settings from the old host to the new one?

Thank you!

Hello,

Unfortunately, we did not test any plugin for maps.

Thank you for your understanding!

Hello,

What version do you use for mobile? Mobile responsive version or mobile page?
If you have mobile page, then you need to edit the mobile page, and select the header logo and change the text.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

You can change the color of each category => https://www.screencast.com/t/UAqBP7V6a0 -> https://www.screencast.com/t/7Dkmod2f14yN also, please disable this option => https://www.screencast.com/t/abxIPF7A9Ah

Thank you!