Hi

I’ve checked your site and the theme works fine. Some of your images are missing because of an incorrect url: http://screencast.com/t/0uhAAwa4x Check your images url and make sure that they are correct, otherwise the images can’t be loaded.

Thanks!

Hi

Here you can find our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Check this topic for more details about how can make post editor full width: https://forum.tagdiv.com/topic/two-boxes-in-post-editor/

Thanks!

Hi

The search field was affected by a custom css added in theme panel. You can correct its position using this css: http://screencast.com/t/gveYFXk7gf

.dropdown{
position: inherit;
}

Thanks!

Hi

We’re sorry for this misunderstanding and for any inconveniences.
In future updates of Newspaper theme we plan to add a homepage pot element with a similar functionality as the one already present in Newsmag. Meanwhile if you consider that the theme does not fit to your needs please address us via email at contact@tagdiv.com including a link to this conversation and we will try to find a solution in shortest time.

Thanks!

Hi

Try to add !important property in css like here:

.td-top-menu-full, .td-header-style-6 .td-top-menu-full, .td-header-top-menu {
background-color: #09713a!important;
}

If you still can’t manage to solve this address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

You can choose the desired category from block’s settings in Visual Composer when you prepare the shortcode: http://screencast.com/t/tDcvaVshh By setting a specific category in indicated field the theme will disply posts only from that category.
If this is not what you mean please provide more details about what you’re trying to do.

Thanks!

Hi

To remove the field for website from comments section you need to edit comments.php file and comment the indicated lines: http://screencast.com/t/2vWbHVDK0kB – http://screencast.com/t/quOkTdAfnH5W

Let me know how it goes.
Thanks!

Hi

I assume that you’re referring at more article box which appear when users scroll down the page. Here you can find our documentation for more detail about box’s setup: https://forum.tagdiv.com/newsmag-more-articles-box/
If this is not what you mean please provide more detail about what you’re trying to do, also a screen pointing the desired result would help.

Thanks!

Hi

Not all theme’s modules display Read More button so in order to have it on page you’ll have to use a module which have this button in its structure. For example you can use module 11 or block 12: http://screencast.com/t/5mhgRrGvZZsD – http://screencast.com/t/P0hXpFOS6bbG
The excerpt’s length can be set from theme panel > excerpts for each module: http://screencast.com/t/coHOqbW3
The theme don’t control site’s url structure and can’t force the browser to display www.

Thanks!

Hi

Block’s layout can be corrected when it’s used on posts following this configuration:
– in Visual composer set a 2/3 row: http://screencast.com/t/KOy8eW1F
– insert this shortcode in do_shortcode function: http://screencast.com/t/xwyyFSQo
– add this css in theme panel > custom code > custom css: http://screencast.com/t/i4cv7jhH7Vs

.single .td-pb-row .td-pb-row .td-pb-span8 {
width: 100%;
}

Thanks!

Hi

That delay appear because the css from theme panel loads after the main css of the theme, loaded from style.css file. To avoid that delay you’ll have to insert the css directly in style.css.
Try to add this css in style.css then test again: http://screencast.com/t/Mj5ui5Dec

.td-top-menu-full, .td-header-style-6 .td-top-menu-full, .td-header-top-menu {
background-color: #09713a;
}

Thanks!

Hi

The indicated element is available only in Newsmag theme and you’re using Newspaper on your site. For Newspaper the homepage post element have this design: http://demo.tagdiv.com/newspaper/homepage-full-post-featured/ which is also present on your site

Thanks!

Hi @paologalli

The theme support https protocol and we don’t have any negative reports in this regard. For more detail you can check these links, it may help: https://make.wordpress.org/support/user-manual/web-publishing/https-for-wordpress/ – http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again. If you still can’t manage to solve this please provide your site url so I can have a closer look.

Thanks!

Hi

The above code is tested and works fine just make sure you add it as I’ve indicated above. Also make sure you add a correct category id, otherwise won’t work. The code can be tested in a very simple way to check how it works. Added like here in ads.php:

render(array('spot_id' => 'header'));
}
// show the header ad spot
?>

This code will remove the header ad for all category pages. If this works just add your a category name as parameter for is_category function and will remove the ad for a that category page.

I hope this helps.
Thanks!

Hi

You can use do_shortcode function in category.php file to display a custom content for a specific category. First you have to create the content in Visual Composer, then switch in backend editor, copy the shortcode and paste it inside do_shortcode function. Here is an example: http://screencast.com/t/TjJpQicbC – http://screencast.com/t/1DvdbdCzz – http://screencast.com/t/3Wl63bkLU

<?php
if (is_category('category-id/slug/name')) {
    echo do_shortcode('your-shortcode-goes-here');
}?>

You have to add in above condition the name/id/slug fur the category where you want to display your custom content.

I hope this helps.
Thanks!

• This reply was modified 10 years by Andrei L..
• This reply was modified 10 years by Andrei L..

Hi

I’ve checked a post from your site with facebook debugger and got a different error: http://screencast.com/t/iRXczkQI7 However when I fetch a new scrape to refers the informations the error disappear: http://screencast.com/t/rr9eJEP36e
This may happen because sometimes facebook won’t index automatically a new post because of huge amount of data which must be fetched. So you can “force” facebook to index your post by running a fresh scrape as I’ve indicated in my screen.

Hope this helps.
Thanks!

Hi

I’ve checked your site with google page speed tool and hits a good score: http://screencast.com/t/ihro9rVcru8t However it can be improved by moving jqery resources to footer by using theme’s Speed Booster plugin. You can also move theme’s css but in that situation there will be a little delay with the style.
Here you can find some useful information regarding Speed Booster usage: https://forum.tagdiv.com/topic/mobile-view-problem-3/ Also you can improve the loading speed using mysql query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html we also use it on our demo.

Thanks!

Hi

Sorry for this misunderstanding. Because of huge amount of works my colleague Catalin omitted to check the origin of these buttons.
Checking your site I’ve noticed that you have setup some margins for this button: http://screencast.com/t/Ir5RY9R2s1 that’s why its layout is affected on mobile. If I remove these margins the button will be displayed fine: http://screencast.com/t/QKmujbmG
Edit the page with Visual Composer and remove the indicated margins as they cause the misalignment for your button.

Thanks!

Hi

Please make sure that you’re using last plugin’s version included in theme’s path, V 3.2 and also check if the plugin is setup according with our documentation: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ clear all caches then test again.

Let us know how it goes.
Thanks!

Hi

The function which generate breadcrumbs for custom post types can be found in td_page_generator.php file so you can try to customize it to achieve the desired rezult: http://screencast.com/t/QSUgZIND
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

These: http://imgur.com/Xps0No7 are block’s titles and can be removed from Visual Composer, just edit the block and delete its tite: http://screencast.com/t/c6n7YPAxM9pK

The options from this screen http://imgur.com/G49hG0M refers at categorizes pages, for example this one: http://www.techvitae.com/category/uncategorized/ In this screen http://imgur.com/IBOj8Bn you’re on a static page, not a category page. Static pages can be customized using Visual Composer page-builder: http://screencast.com/t/XoLoKDGlp

Thanks!

Hi

This blank space is not generated by the theme, it seems to be added by a facebook widget: http://screencast.com/t/DxlcxjRX I am not sure what code calls that widget but it could be one of your installed plugins or a custom code added in theme’s files. Try to deactivate all plugin except Visual Composer, clear all caches then test again If you still can’t manage to remove that space use this css in theme panel > custom code > custom css: http://screencast.com/t/hG4hl3DzhRSX

.fb_iframe_widget_fluid {
display: none;
}

Thanks!