Home User profile
tagDiv Member
I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also make sure you have update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Let us know how it goes and if you still have this issue please provide more specific details about it.

Thanks!

Andrei L.
tagDiv Member

Hi

On our demo we use mega-menu on the indicated items.
Please check our documentation for more details about how to create a mega menu: https://forum.tagdiv.com/newsmag-mega-menu/

Let me know if you need further assistance.
Thanks!

Andrei L.
tagDiv Member

Hi

You can install our demo without content and will be imported only the colors, fonts and all theme’s styles: http://screencast.com/t/w70eDP95FpAb

Let u know if you need further assistance on this.

Thanks!

Andrei L.
tagDiv Member

Hi


@DaneOLeary
thanks for your helpful answer!

@Glitched
you can also check our documentation about posts with pagination here: https://forum.tagdiv.com/newsmag-posts-with-pagination/

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css: http://screencast.com/t/uiBYsOLT

.td_block_big_grid .td-module-meta-info{
display: none;
}

Thanks!

Andrei L.
tagDiv Member

Hi

By default our css is loaded in head, before the page body. In order to improve your page-speed please check our documentation: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry for the delay but we had to make some additional investigations on this.
Current implementation of unique article feature can’t avoid a specified module because it works like this:
– for each block displayed on page the theme make a specific query and display posts depending by filters set. When unique article is enabled the query had an additional parameter which avoid posts already displayed on that page. Basically it tells to the query: for second block from this page do not display posts which were displayed in first block.
Let take ans example where we have two blocks on the page and unique article it’s enabled. You can’t remove the first block from unique article feature because the theme won’t know what posts will be displayed in next block.
You can only avoid the second block from unique article by “telling” the query: display in second block and posts which were displayed in first block.

So if you want to remove a specific block from unique article basically you need to add the modules which generate previous block in indicated function: http://screencast.com/t/IchzFKGnZ

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

You can use SEO by Yoas plugin to set your meta tags. This plugin is tested and works fine with our theme. More details in this regard can be found in plugin’s documentation: http://kb.yoast.com/article/146-yoast-wordpress-seo-titles-metas-template-variables

Thanks!

Andrei L.
tagDiv Member

Hi

You can find the indicated folder in theme’s path that you’ve downloaded from themeforesat http://screencast.com/t/QWEK7WJV

Thanks!

Andrei L.
tagDiv Member

Hi

I understand what you want to do but as I’ve mentioned in my previous reply this is not an easy tack to accomplish. All required customizations falls beyond the support can offer you. Basically the support is meant to help users understand how the features already built in works not how to add new ones.

Thanks for the message!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

HI

Try to comment or delete this line of code from td_wp_booster_functions.php: http://screencast.com/t/xYBEoPLEtB

Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure what you mean so please provide more specific details about what you’re trying to do so I can inspect this closer and get back tu you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look at this issue. Meanwhile try to deactivate all plugins except Visual Composer, clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve looked over your customizations and the page seems to be loaded fine. There would be a little css correction that could be made. You have added a margin-top by 468px on td-a-rec-id-content_top container to push the page content down. This css applies on all posts and if you check one of them there is a huge blank space above the container: http://screencast.com/t/Aid1Q8bRos You can target only the post where you need that margin using its post id class, here is an example: http://screencast.com/t/fq1fsFpKA2C

.postid-129318 .td-a-rec-id-content_top {
margin-top: 460px;
}

This code will add the margin only for the post with id 129318, not for all posts.

Thanks!

Andrei L.
tagDiv Member

Hi

I assume that you’re referring at post’s excerpts: http://screencast.com/t/LZMw9hsHL3 The excerpt’s font can be changed from theme panel > theme fonts > modules and blocks general: http://screencast.com/t/AwJ0R2JB
Try this css in theme panel > custom code > custom css to hide the logo fro footer: http://screencast.com/t/PMPJzvrZkLsj

.footer-logo-wrap{
display: none!important;
}

Also I’ve noticed that you’re using V 2.3.5 of the theme and the feature images aren’t displayed on the page. Try to update the theme at the current version available on themeforest, V 2.3.6 and also update Visual Composer plugin at V 4.11.2 which is included in theme’s path. Here you can check our documentation for more details regarding the update process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks @jb for your suggestions and help.


@cheocomegato
please provide your site url so I can have a closer look at this issue.
Thanks!

Andrei L.
tagDiv Member

Hi

You can find the changed file in patch_2.3.5_2.3.6 folder. You can use that patch to update the theme without loosing your current customizations. Just replace the old files with the ones from patch and the update will be made.
We didn’t changed any of loop/single files in last theme update. With regard at child theme there are no additional changes made so your code should work fine. There would be a chance to appear some issues with sidebar position on page. If this happens go to appearance > widgets and drag the widget from footer 3 to footer 1: http://screencast.com/t/ZZQZ6eU9
Visual Composer plugin can be updated without any risks as the actual page structure will be kept.

Also before making any change make sure you do a full backup of your current wp-install and to the database also: https://codex.wordpress.org/WordPress_Backups

Thanks!

Andrei L.
tagDiv Member

Hi

Replied you via mail
Thanks!

Andrei L.
tagDiv Member

Hi

That is possible only by editing the code to change the current menu’s style and add your own. This is a complex task which require many customizations and also good coding skills in order to be achieved.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

You can add a new social icon in theme panel by editing td_social_icons.php file. Here is an example for Calendly: http://screencast.com/t/Alyl2fIgzh

I’ve used Font Awesome 4 Menus plugin to generate the icon for this network and the rezult can be seen here: http://screencast.com/t/2cRqAO27Dhttp://screencast.com/t/ZbfetQzWfSW You can add other icon by changing the fa-calendar-check-o class with other class from font awesome plugin.

if ($icon_id == 'calendly'){
    return '<span class="td-social-icon-wrap"><a' . $td_a_target . ' href="' . $url . '" title="' . self::$td_social_icons_array[$icon_id] . '"><i class="fa fa-calendar-check-o">></i></a></span>';
        }

Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

The theme does not control Jetpakc’s plugin actions. Please make sure that you have set up the plugin correctly, also try to deactivate all plugins except Visual Composer and Jetpack, clear all caches and test again. You can also test thi on a default wp-theme and check how it works.

Thanks!

Andrei L.
tagDiv Member

Hi

You can customize the login widget by editing top-menu.php file: http://screencast.com/t/OkqVLZrLN3RX Note that we can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi


@paralaxe
Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.


@rodrigochiquito
I’ve checked your site and images are loaded fine now: http://screencast.com/t/nvM3fjLuy


@galollero
I’ve checked your site and images are loaded fine now, however I’ve noticed that you’re using an older version of Visual Composer: http://screencast.com/t/zCd1rbLo If you have any issues with page editing update the plugin at V 4.11.2 which is included in theme’s path, clear all caches and test again. Here you can check our documentation regarding the update process: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/


@ybs
also update Visual Com poser plugin.

Thanks!

Andrei L.
tagDiv Member

Hi

The current theme’s version available on themeforest is 2.3.6 and there is also included last version of Visual Composer plugin, V 4.11.2.

Thanks!

Andrei L.
tagDiv Member

Hi

Please update the theme and Visual Composer plugin at the latest version available on themeforest as your images aren’t visible. Here you can find our documentation for more details about the update process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also deactivate all plugins except Viual; Composer, clear all caches, purge cdn files if you’re using then test again.

Let me know if you need further assistance on this.
Thanks!

Viewing 25 posts - 2,951 through 2,975 (of 6,511 total)