Hi

Thanks @Chris for your suggestion, I will forward this to theme managers and they will analyze it as soon as possible.

Thanks!

Hi

This is a complex task and are required many customizations and tests in order to be achieved. Basically it’s needed a new implementation regarding the featured image.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

I am not sure why the date is not translated on your side as I’ve test this in my end and works fine: http://screencast.com/t/SRS5JQq44 – http://screencast.com/t/QvsgurOf8jVh
Try to make a new local install on your computer, with the latest version of WordPress, the current version of the theme available on themeforest, V 2.3.6, Visual Composer plugin and and check if the problem is still there.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

The code will work for Newsmag and the rezult will be like here: http://screencast.com/t/Ed48dZifX5
Thanks!

Hi

All page content and settings are stored in database and won’t be lost when the plugin is updated. However as a security measure do a full backup to your current wp-install and the database: https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi

You can add any link or any available item in your menu in any desired order. Here i an example: http://screencast.com/t/JmQCeI45 – http://screencast.com/t/X9YlADPXhJ6P

I hope this helps.
Thanks!

Hi

I am not aware of the rules that you had in .htacess file. If among those rules was one which blocked content from external sources, or blocked the connection to our server then the theme couldn’t made the required concoctions.
Please provide your code from .htacess file so we can have a closer look to it and maybe we can help.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

@akobryan I get your point but we can’t totally forget about page speed or the size of page loaded by the browser in favor of a nice looking layout on a specific device. For many clients the page speed is a very important factor. The page speed refers exclusively how fast your server can serve the requested page, not how fast is visitor’s internet connection. For example a page which contains only high images will have a bigger size and also the response time will be higher.
We still look for a way to improve theme’s layout on mobile and we do our best to find a middle way which somehow will fit in all situations.

Thanks for your message!

Hi

This is a very complex tack which require many customizations in order to be achieved. The easiest way would be like this:
– define a special thumb in td_config.php with the desired size: http://screencast.com/t/R0P1shKkG Make sure you regenrate your thumbnails after new thumb is defined.
– edit each files which generate the theme’s modules and change the parameter from get_image function with your custom image size: http://screencast.com/t/3g3l9GdVITNA
– scale your images with css such that to be displayed fine on each module/block.

Note that this is a very complex task which require many customizations in theme’s files and also good coding skills are involved in order to complete it. We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for the message!

Hi

I’ve checked your site and the theme works fine but you don’t have set the featured image for your post, that’s why there is no image displayed on homepage. Try to set some featured images for your posts: http://screencast.com/t/tDU3mo4C then test the site again.

Thanks!

Hi

You can enable/disable comments for each page from WordPress editor like here: http://screencast.com/t/sLjgixQk
Let us know if you need further assistance on this.

Thanks!

Hi

@robson2386 I’ve checked your site and noticed that when I access some posts the theme used to display them changes to newssetter: http://screencast.com/t/bj680EgsK9RR This is one of the those posts: http://motoday.pl/2015/06/16/bmw-serii-1-e87-jedyny-kompakt-z-napedem-na-tyl/ I am not sure why this happens but seems to affect site’s functionality and that’s why the featured image is not displayed on modules.
Make sure you have installed the Newsmag theme according with our documentation, also deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.

@haeluna I’ve checked your site and the theme works fine but you don’t have set the featured image for your post, that’s why there is no image displayed on homepage. Try to set some featured images for your posts: http://screencast.com/t/tDU3mo4C then test the site again.

Thanks!

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Hi

The mobile menu icon appear on your site but its color is white, that’s why is not visible. Try this css in theme panel > custom code > custom css, it shout correct that: http://screencast.com/t/eFn1MW7Lv

#td-top-mobile-toggle i{
padding-left: 4px;
color: black;
}

Thanks!

Hi

Try to replace the above css with this one, it should work fine: http://screencast.com/t/rtfWjgVZY

.td-review-header, .td-review-details, .td-review-final-score{
display: none;
}
.td-review .block-title{
padding: 2px 15px 2px 15px;
font-size: 11px;
border-radius: 3px;
}
.td-rating-bar-wrap div{
background: #4db2ec;
}
.td-review {
border-top: 1px solid #e6e6e6;
border-bottom: 1px solid #e6e6e6;
background-color: #f5f5f5;
width: 100%;
margin-bottom: 20px;
}
.td-review td {
padding: 18px 19px 20px 20px;
}

Thanks!

Hi

This is a very complex task because there are many aspects that must be considered. Let’s take an image by 100x100px as example. This image will be displayed fine in a 100x100px container on desktop without additional customizations and filters for its quality. However on mobile devices the situation it’s a bit different. To display a image in a container by 100x100px without affecting image’s quality, the image must be at least by double size. That means that the image must have 200x200px to keep its good quality on mobile.
Loading big images on mobile devices is not a good practice because site’s load speed will be affected, also requires more traffic.
We still investigate this and hopefully in future updates we will come out with a better implementation. However I can’t say how much time will pass until some changes will be made as we need to find the best solution from any point of view.

Thanks for your suggestions and for your message.

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

The mega menu have a different functionality on tablet than on desktop and works like this:
– on desktop when user hover over the menu item the mega menu part it’s displayed. Also if the user click on menu item will be redirected to the link set on that item.
– on tablet when user click first time on menu item the mega menu it’s displayed and at second click it’s hidden. We didn’t managed to find a solution for navigation link set on the item which display a mega menu in same time. At the moment on tablet you can’t have an item which display a mega menu and also a navigation link on that item.
We still work on this and hopefully in a future version of the theme we will be able to implement a fix for this.

Thanks for your understanding.

Hi

@newsguy replied you here: https://forum.tagdiv.com/topic/visual-composer-stopped-working/

@snledo replied you here: https://forum.tagdiv.com/topic/update-wordpress-4-5-the-picture-does-not-appear-and-a-lot-of-error/

Thanks!

Hi

I’ve checked your site and noticed that your using an older version of the the and also Visual Composer plugin is outdated: http://screencast.com/t/y02wUfy7r Try tu update the theme at V 2.3.6 which is available on themeforest and also update VC at V 4.11.2 which is included in theme’s path. Here you can find our documentation about the update process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

@haronno you don’t need to put this thread down. If you managed to solve your issue we will consider it as closed.

Thanks!

Hi

Glad you have managed to fix this issue.
Thanks for letting us know and for your message!

Hi

Make sure you’re using latest theme version available on themeforest, V 2.3.6, Also update Visual Composer at V 4.11.2 whici is included in theme’s path, clear all caches and test again. Here you can find our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

Please address us ion English as we don’t speak Spanish and it’s hard to understand your requests.
Try to update the theme at current version available on themeforest, V 2.3.6 and also update Visual Composer at V 4.11.2. Here you can check our documentation for more details about the update process: https://forum.tagdiv.com/newsmag-install-via-wordpress/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!