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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

I assume that you want to display on homepage an post entire post with post template 5 as a post template. This can be achieved only partial. You can display a post on homepage using page-builder+latest as a page template and module 15 like here: http://screencast.com/t/muDZhjvOq Following the screen you will be able to display a post on a page but the post template’s style won’t be kept. The post template style applies only on posts not on pages.
Also instead of post it filter you can use this configuration: http://screencast.com/t/x6O5xXLf
Let me know how it goes and if this is not what you mean please provide more specific details about what you’re trying to do so I can inspect ti closer and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

Technically speaking your code it’s correct. However I didn’t test it to check its functionality but if works fine on your site you can use it.
Thanks!

Andrei L.
tagDiv Member

Hi

That happens because you’re using script tags in custom javascript field. Try to remove the tags as the theme already add it once: http://screencast.com/t/vL1SJXeMhttp://screencast.com/t/mhzjSUNQZd7

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can inspect this closer and get back to you with a more accurate answer.
Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you installed the child theme according with our documentation: https://forum.tagdiv.com/newsmag-child-theme-support/ clear all caches and test again.
Regarding the plugins installations only Visual Composer it’s a required plugin, others are optional. If you still can’t manage to install them via WordPress try the ftp method. For more details about this check this topic: https://forum.tagdiv.com/topic/just-installed-last-newsmag-version-but-cant-update-visual-composer/ I offered there a solution for Visual Composer but the steps are the same for each plugin included in theme’s path.

Thanks!

Andrei L.
tagDiv Member

Hi

There is not an ideal image size for all thumbs, and a way to find what image will fit best would be to do some tests depending what blocks/modules you use most add an image more nearest with aspect ratio of the thumbs in which you want it to look well. You can read more about aspect ratio here – http://digital-photography-school.com/aspect-ratio-what-it-is-and-why-it-matters/- https://forum.tagdiv.com/theme-thumbs/ and also this topic might help: https://forum.tagdiv.com/topic/ideal-for-featured-images-size/

Thanks!

Andrei L.
tagDiv Member

Hi

That happens because in your code is missing a bracket. Replace that code with this one, it should work fine:

<div class="td-header-rec-wrap">
    <?php

    // show the header ad spot
    if (in_category('Automotive')) {
        echo do_shortcode('[td_block_ad_box spot_id="custom_ad_4"]');
    }
    else {
        locate_template('parts/header/ads.php', true);
    }
    ?>
</div>

Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

Other way to update the theme it’s by using theme’s patch. However this solution works only from one theme version to another. You can address us via email including a link to this thread and we can provide the patch for each theme update.

Thanks!

Andrei L.
tagDiv Member

Hi

The head tags are located in header.php file so you can paste your code here: http://screencast.com/t/TbIQt89WuA
Thanks!

Andrei L.
tagDiv Member

Hi

I apologize if my previous reply it seemed too harsh, that was not the point. The point was to evidentiate that because we didn’t tested the WPP plugin with our theme, we can’t grantee the statistics and results provided by this plugin are accurate.

With regard at support there is no time limit for it, as long as the user have a valid license for our theme it will benefit from support. However support refers only at anything related with the theme and plugins included in its path. We can offer support for each of theme’s features, helps user understand how they works, offer fix for any bugs or any other thing which might be related with theme’s functionality.
testing any other plugins with the theme it’s not part of support because we’re a small team and unfortunately time does not allow us to provide plugin implementation support.

Thank for your understanding.

Andrei L.
tagDiv Member

Hi

By default the theme display in blocks posts from default wp post type and assigned to default wp taxonomies. At the moment we don’t have a filter which allows the user to filter posts by custom taxonomies, only by custom post types. Usually a custom taxonomy it is assigned to a custom post type, that also happens if you’re using our plugin td-custom-post-type plugin. So basically to avoid posts from a custom taxonomy being displayed in a block you can remove the post type from query.
You can customize the query for block by editing the td_data_source.php file: http://screencast.com/t/jkYWSL90YhKY Please consider that this is a complex task which requires lots of customiations and good coding skills in order to be achieved. We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure I understand your request so please provide more specific details about what you’re trying to do, also a screen pointing the desired result will help, so I can inspect this closer and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

All theme’s blocks have a fixed layout and changing the actual functionality it’s not an easy task. You can try to customize the block 16 to achieve a two colons layout in sidebar: http://screencast.com/t/bb6AJZxd

.td_block_16 .td-block-span12{
width: 50%;
float: left;
}
.td_block_16 .td-column-1 .td_module_mx4 .entry-thumb{
min-height: auto;
}

Note that I’ve made only a quick test using this code and I can’t guarantee that it will work fine in every situation and on each browser. We don’t recommend changing a block layout as it can cause some issues.
The theme was designed to display only the stars, not the overall score on modules. To change this are required some customizations in function which generate the reviews.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

Try to modify the get_comments() function from td_module_single_base.php like here: http://screencast.com/t/fuejuPw3nA This should work for posts.

$buffy .= '<a href="' . get_permalink($this->post->ID) . '#disqus_thread"><i class="td-icon-comments"></i>';

For pages try the same modification in td_module.php.

Hope this help.
Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

I’ve checked your site and the images are displayed fine now: http://screencast.com/t/rcOlkWUwTPR Usually when the images don’t appear on page it happens because of lazy load animation which’s script conflict with one of the installed plugins. If this happens again try to turn off the animation from theme panel > template settings: http://screencast.com/t/ZE3dhGLdQMv

Let me know if you need additional assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

Thanks @nicoblog for your help.

@faithofgod
if you still need assistance on this please provide your site url so I can inspect this closer.

Thanks!

Andrei L.
tagDiv Member

Hi

We certainly plan to extend the theme flexibility and add new features in the future updates. I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one.
Regarding the borders for ads please provide a link where I can inspect this and maybe I can help.

With regard at the response time: we always try to answer at all topics within 24 hours, however this is not valid for weekends. We din’t work on weekend so there is a delay with the response time.

Thanks for your understanding.

Andrei L.
tagDiv Member

Hi

Are you using a theme version above V 2.2.1? In this case you have to use a newer plugin’s version which can be found here: https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/ More details about this plugin can also be found in our documentation: https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

We didn’t made any tests with V 4.5 of WordPress as wasn’t released the final version yet. When the final patch will be available we will test the theme with it to make sure that it will work properly.

Thanks!

Andrei L.
tagDiv Member

Hi

I am glad you have managed to solve this issue.
Thanks for sharing your solution here so others users can benefit from it.

Have a nice day!

Andrei L.
tagDiv Member

Hi

Thanks @Chris for your help!

@barryc123
yoast plugin is tested and works fine with our theme. Also your site could be slow for various reasons. Please make sure that the parameters from System status have the values indicated in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/https://forum.tagdiv.com/system-status-parameters-guide/ Also to improve your site’s page speed check our documentation in this regard: https://forum.tagdiv.com/how-to-make-the-site-faster/

Let us know if you need further assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

Please provide a link where I can inspect this closer!
Thanks!

Andrei L.
tagDiv Member

Hi

I assume that you’ve managed to solve this. If you need further assistance please let us know and we will get back to you in shortest time possible.

Thanks!

Andrei L.
tagDiv Member

Hi

Please check if the browser zoom it’s set to default value, because otherwise appear some issues with the layout http://screencast.com/t/o7zGWqA4aVW This is valid for all browsers. You can set the zoom at default value using CTRL+0 command.
If this is not what you mean or the problem persist please provide your site url so I can inspect it closer.

Thanks!

Andrei L.
tagDiv Member

Hi

This is the right order to display the ad using do_shortcode function:
I will use custom ad 1 as example:
– paste the ad code in theme panel > ads. custom ad 1: http://screencast.com/t/I4fGyfFoyc
– get the ad-spot’s shortcode. To get the shortcode add an ad box into a blank page then switch in back-end editor copy and paste this code: http://screencast.com/t/Kcqsjk9C7xbU inside do_shortcode function.
– paste the code which render the shortcode in the file corresponding with the header style used. For example if you’re using header style 1 the file which must be edited is header-style-1.php http://screencast.com/t/itasx4W4Thttp://screencast.com/t/5vAMrfFwW

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]'); ?>

Thanks!

  • This reply was modified 10 years by Andrei L..
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