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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Try to download theme again from themeforest and install it in your wordpress, clear all caches then test again.
Also make sure that you delete the current version of mobile theme plugin and install the new one included in theme’s path.

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

HI

Weather widget is not a plugin, is a built in feature included in Newsmag theme since V 3. There is no support for it in previous versions and you will need some customizations in order to make it work with v 2.3.7.
Thanks!

Andrei L.
tagDiv Member

Hi

the theme only render ad-sens code but cannot control its content. As can be seen in this screen the ad-code it’t rendered but google deliver a blank ad: http://screencast.com/t/hypYW4sw8 Check this link for more details about this situation: https://support.google.com/adsense/answer/1208336?hl=en

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your post with Facebook debugger toll and seems that some informations were not properly update. After I’ve made a fresh scrape: http://screencast.com/t/v1Jd17ZMte facebook updated the meta and now the share works as expected: http://screencast.com/t/ljijhRF1O9M Sometimes facebook won’t index automatically a new post because of huge amount of data which must be fetched. So you can “force” facebook to index your post by running a fresh scrape as I’ve indicated in my screen.

I’ve shared your post on facebook and it works fine: http://screencast.com/t/oNonf3Tp However when is shared on twitter the result is as above because the encode it’s made different. Try top replace the code from td_module_single with this one: http://pastebin.com/mwRRY7Yw then test the site again, it should work fine: http://screencast.com/t/lVBEdIa0Khttp://screencast.com/t/txlAzQ6d9Zi

Thanks!

Andrei L.
tagDiv Member

HI

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!

Andrei L.
tagDiv Member

HI

I’ve checked the solution indicated by @Bogdan and it works fine. Please make sure that you added the parameter like here: http://screencast.com/t/CSGcbqLF clear all caches then test again.

@zconsulting you can remove related videos like from youtube embed like here: http://screencast.com/t/bCqNdyv6V
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked the indicated posts and now comments are displayed right below the content: http://screencast.com/t/GBeTcTydAXH The blank space appear because there is a blank google ad: http://screencast.com/t/MJK5EbOJ Sometimes google deliver blank ads, it usually happens while the account is under approval process. Fore more details ion this regard please check this link: https://support.google.com/adsense/answer/1208336?hl=en

Thanks!

Andrei L.
tagDiv Member

HI

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.
Thanks!

Andrei L.
tagDiv Member

HI

I’ve replied you via email.
Thanks!

Andrei L.
tagDiv Member

HI

1. That means custom works and I’ve mentioned in previous replies that we can’t provide customizations services at the moment, sorry.
2. I’ve added this on our todo list but at the moment it’s not a priority for us and I can’t say anything for sure. We may change our mind in future if more people will make similar requests.

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks @Chris for your response!


@Crandlemire
a possible solution that may help you would be to change a bit the functionality of random 7 days filter. Now this filter displays random posts from last 7 days but its functionality can be changed to display all posts from last 7 days. To achieve that you need to edit td_data_source.php and comment this line: http://screencast.com/t/Ho2830Im
Other solution would be to use post id filter in blocks: http://screencast.com/t/ilxhM3snhxz This option allows you to chose what posts to display in each block by their’s id. However it is not very convenient because you have to edit the block weekly to update the ids, but is the most relevant and offers you control over the post displayed.

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

HI

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this issue. We will inspect it and get back to you as soon as possible.

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also update Visual Composer at V 4.12 which is included in theme’s path: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ deactivate all plugins except VC, clear all caches, purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please provide your site url so we can have a closer look.

Thanks!

Andrei L.
tagDiv Member

HI

Yes it is possible by editing the code from page-pagebuilder-latest.php file: http://screencast.com/t/zAeXzsF1ZC Replace the original code with this one and it should work fine: http://pastebin.com/TUtnpxEK
Before making any changes in theme’s code make sure you do a full backup as a security measure: https://codex.wordpress.org/WordPress_Backups

Thanks!

Andrei L.
tagDiv Member

Hi

There are a few thing which must be considered when you update from V4 at V7 of Newspaper theme.
Newspaper 7 is practically a new theme, the whole code was rewritten so make sure you made a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one, more details can be found in our update guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom css will not work with the new version and you will have to adjust or re-add them.

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

You can ignore the activation messages as Visual Composer plugin comes bundled with the theme and you don’t need a license key for it.
Thanks!

Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code > custom css:

.td-module-comments, .td-social-google, .td-social-pinterest{
display: none!important;
}

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

HI

That is a wide are and for a good view it’s recommended to use a full hd image. I can’t recommend a particular size but the higher is image’s size the better will be seen on the site.

Thanks!

Andrei L.
tagDiv Member

Hi

Have you made any changes in permalink structure? Try to save the permalinks under Settings ? Permalinks: http://screencast.com/t/8MTFTpS4cz then test the site again.

Let us know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

To achieve that you need to edit the file corresponding with post template used and add the code below here: http://screencast.com/t/lpIjMkF7 For the indicated post you need to edit loop-single.php file

<?php comments_template('', true); ?>

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

HI

Unfortunately we did not tested any ad-manager plugin and we can’t make any recommendation in this regard, sorry. You can do a search online and look for similar plugins, and eventually try a few of theme but we can’t say for sure how they will work with our theme.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and couldn’t find the indicated error, now the site works fine: http://screencast.com/t/S9962ku4m If you still have this issue try to deactivate all plugins, clear all caches then test the site again.

Let us know if you need further assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the links form mobile menu works fine on my end. If you still have this issue try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know if you need further assistance on this.
Thanks!

Andrei L.
tagDiv Member

HI

Please provide a link where we can inspect this issue and we will get back to you as soon as possible.
Thanks!

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