Home User profile
tagDiv Member
I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

HI

Glad you manged to solve this.
Thanks for letting us know and for your message.

Andrei L.
tagDiv Member

Hi

Thanks @Edward for you help!

@Ladiesabroad
Instagram widget update works fine: http://screencast.com/t/EakIItNMy

@maymay
please open a new ticket and provide more details about what you’re trying to do. Meanwhile check our documentation for more details about homepage setup and how to use Visual Composer: https://forum.tagdiv.com/how-to-use-visual-composer/https://forum.tagdiv.com/homepage-how-to-build-and-set-it/https://forum.tagdiv.com/block-settings-tutorial/

Thanks!

Andrei L.
tagDiv Member

HI

So I assume that you don’t want the header ad on homepage: http://www.creativepile.com/ If so then use this css in theme panel > custom code > custom css:

.home .td-header-rec-wrap{
display: none
}

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Our sales are managed by envato, we only handle the development, fixes and support for the theme. Try to address this matter at enavto’s help center and they shout be able to offer a more accurate answer: https://help.market.envato.com/hc/en-us/categories/200216004

Thanks!

Andrei L.
tagDiv Member

Hi

try this css in theme panel > custom code > custom css: http://screencast.com/t/GDNvedPbmke

.td-rec-hide-on-m {
display: block!important;
}

Thanks!

Andrei L.
tagDiv Member

HI

To achieve that you will need a new page template as a staring point. The code which generate post template 4 won’t work just with copy/paste as a page template. You will need some customizations in order to achieve the desired result.
This is a complex task which involve lots of customizations in order to be achieved. We can’t offer customization services at the moment so if you really need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for your understanding!

Andrei L.
tagDiv Member

HI

the theme works fine on mobile and tablet devices, you can check this on our demos. Ia m not very sure what you’mean so please provide more details about you issue and also your site url so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugin except Visual Composer, clear all caches then test the site again. Then activate TD Composer and check how it works. Note that the plugin is still a beta and is best to try it on a test wp-install. just to make sure that it won’t break site’s functionality. There might be a conflict between TD Composer and other plugin that you have installed in your wp.
The best environment for testing would be on a sub-domain with a fresh wp-install with this configuration:

– last version of wordpress
– last version of Newsmag (we did extensive testing and development on Newspaper but it should also work on Newsmag)
– TD Composer plugin
– optionally you can install Visual Composer.

Thanks!

Andrei L.
tagDiv Member

Hi

The lsit with all changes made from one version to another can be found on our themeforest page: http://screencast.com/t/NbKmbzqPF or in update_log.txt file which can be found in Newsmag-tf folder that you download from theforest: http://screencast.com/t/2acxfRPc

If the current theme’s version that you’re using on the site works fine then you can keep it but we always recommend to update the theme to the latest version available. The update at V 3 it’s a major one, lots of new features we’re added and also many bugs were fixed: http://screencast.com/t/XgpHhrNvJsf Note that if you decide to update the theme it’s also needed to update Visual Composer and Social Counter plugins to new version included in theme’s path.

The update process shouldn’t take to much time and you can put the site in maintenance mode using a plugin with a specific functionality. Here you can check our update guide: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ and the guide for Social Counter setup: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

Thanks!

Andrei L.
tagDiv Member

HI

Please follow our documentation and make sure that you set the mega menu as it’s indicated here: https://forum.tagdiv.com/mega-menu/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

You can try to modify html structure of block title element and to achieve that you need to edit the function which generate it: http://screencast.com/t/t5ax8sKyX
You can try something like this, it may help:

$buffy .= '

';


If that does not work try using pseudo element before: http://www.w3schools.com/css/css_pseudo_elements.asphttp://www.w3schools.com/css/tryit.asp?filename=trycss_before

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

Current therm’s implementation for blocks does not allow the usage of stinky posts, sorry. The query for all blocks are made in td_data_source.php file: http://screencast.com/t/UAUiboVRm1W so you can try to make some changes there but this is a complex task which requires lots of customization in order to be achieved.
We can’t offer customization services at the moment so if you really need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for your understanding!

Andrei L.
tagDiv Member

HI

You can try this css in theme panel > custom code > custom css:

.page-id-123 .td_block_2 .td-excerpt{
display: none!important;
}

Just add the page id in css class and it should work fine: http://screencast.com/t/tEB8AEJo
Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

By default the theme hides top menu on mobile devices. For mobile devices you can include Contact and About us in mobile menu: http://screencast.com/t/43dx9dWQ5D

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

HI

Try this css in theme panel > custom code > custom css: http://screencast.com/t/jndZLrh1GgUn

.td-footer-template-14 .block-title{
display: none;
}

IF this is not what you mean please provide your site url so I can have a closer look and get back to you with a more accurate answer.
Thanks!

Andrei L.
tagDiv Member

Hi

That picture is added as a background image for the first row and can be changed from Visual Composer: http://screencast.com/t/AuRThCe21Qip

Thanks!

Andrei L.
tagDiv Member

Hi

That happens because some fonts do not support Greek characters. The css works fine and the font is applied over each element, but when the title contains Greek characters is not rendered: http://screencast.com/t/OBqRZncirYXZ Try to download a font which support Greeks characters and use it as a custom font for the site: https://forum.tagdiv.com/newsmag-using-custom-fonts/

Thanks!

Andrei L.
tagDiv Member

Hi

The category page cannot be customized with Visual Composer but you can edit the code and generate a similar result using shortcodes. Please check this link as a reference: https://forum.tagdiv.com/topic/global-pagination-or-mix-of-modules/ There I’ve explained how shortcodes from Visual Composer can be displayed on category page.
Hope this helps!
Thanks!

Andrei L.
tagDiv Member

Hi

We didn’t got a similar report so fart and I am not sure why you have these errors or what generate these links. Try to deactivate all plugins except Visual Composer, clear all caches then test your site again and check if the errors are still there. Noe that it may take some time until google will index the site again and probably the links won’t disappear immediately.

Thanks!

Andrei L.
tagDiv Member

HI

On a first look the query seems fine but you have to make some tests to find out if it works as expected. This query is very complex and I can’t say for sure if it will work fine.
Thanks!

Andrei L.
tagDiv Member

HI

Unfortunately our theme does not have support for rtl, sorry. Even if you load the Arabic translations the site will be from left to right.
Thanks!

Andrei L.
tagDiv Member

HI

Please make sure that you’re server meets the requirements specified in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/ and also check if the parameters from system status have the values indicate here: https://forum.tagdiv.com/system-status-parameters-guide/ Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials, also give us ftp access, and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

Speed Booster plugin only moves css/js resources to page’f footer and should not affect the seo. We did not received such reports so far but if you consider that it affect the site you can deactivate the plugin.

Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure I understand your issue, the sub-menu seems to be displayed fine on my and: http://screencast.com/t/siPh5L6dF9 If you still have this issue please provide a screen or more details about it so I can duplicate the situation on my side and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

HI

Yes this can be achieved but only by editing the code. You need to edit ads.php file and add a condition which will display the ads only on some desired pages: http://screencast.com/t/bIombh7xfmlr I am not very sure where you want to hide the ad so please provide an example page or more details about this so I can inspect it closer and get back to you with a solution.

Thanks!

Viewing 25 posts - 1,476 through 1,500 (of 6,511 total)