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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/tfC2mh2i2MKd

.sf-menu .td-normal-menu:first-child > ul {
top: 40px;
}

Thanks!

Andrei L.
tagDiv Member

Hi @grochu

Please make sure that you’re using V 4.1 of Social Counter and also make sure you have set the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ clear all caches then test the site again.

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry about that, I’ve missed it.
Please provide your site url as I need to inspect this closer.

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you update the theme according with our documentation. also try to deactivate all plugin, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and Social; Counter plugin works fine now: http://screencast.com/t/OJ2Ovzc4AM
If you still have this issue please provide more detail about it.

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you’re using V 4.1 of Social Counter and also make sure you have set the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

These options refers to category tags inside post content. Here is an example: http://screencast.com/t/caNtg8BRhttp://screencast.com/t/HMbUyvfeeIUu
If I hide the category tag from panel when I view the post that tag it won’t be displayed: http://screencast.com/t/uvLLlgONhttp://screencast.com/t/YQvqnuVYv

Thanks!

Andrei L.
tagDiv Member

Hi

The theme does not control the information displayed by twitter sharer. Also I’ve checked the indicated post and didn’t found any issue with the share: http://screencast.com/t/h0RcebERlV

Thanks!

Andrei L.
tagDiv Member

Hi

You can use the same implementation as in previous theme’s version as file’s code it’s almost the same. Just paste the code as I’ve indicated before and it should work fine.

Thanks!

Andrei L.
tagDiv Member

Hi

On indicated category page we use a template style 5 as category template and we set a background image for that category. You can set a background image for each category from this section: http://screencast.com/t/7mhz3cuaQ

Thanks!

Andrei L.
tagDiv Member

HI

Try this css: http://screencast.com/t/XhESlnE0

.vc_custom_1465489060553.td-pb-row .wpb_column:before, .td-pb-row .td-pb-span4:nth-of-type(3):after, .vc_custom_1465489060553.td-pb-row .td-pb-span4:nth-last-of-type(3):after {
width:0!important;
}
.vc_custom_1465489060553 .wpb_column, .vc_custom_1465489060553 .wpb_content_element{
border-width: 0!important;
}

Thanks!

Andrei L.
tagDiv Member

Hi

The theme is tested and works fine on these browsers: http://screencast.com/t/2AN4Aa2Knj If you tested the theme on other browser there is a chance to appear some issues with the layout.

Thanks!

Andrei L.
tagDiv Member

Hi

The theme was not intent to display featured videos on custom post types. This feature works only with posts. To achieve that you will have to customize theme’s code and add support for featured videos on custom post types.
That is a very complex task which involve good coding skills and many customizations to be achieved. We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

Current version of Visual Composer included in theme’s path is V 4.11.2 We will test the new version and if the results will be positive V 4.12 will be included in theme’s path.

Thanks!

Andrei L.
tagDiv Member

Hi

Yes you should get an email from envate when we will release next theme update.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the theme seems to work fine. I am not sure why the temperature it’s displayed with so many decimals but you can try with a different location and check how it works. Also I’ve noticed that if I click twice on the temperature number it’s displayed fine: http://screencast.com/t/33QIaeGc1S
Please address us via email at contact@tagdiv.com with a link to this conversion. Also give us wp-admin and ftp access and we will inspect this issue in shortest time possible.

Thanks!

Andrei L.
tagDiv Member

Hi

We didn’t changed the width of block 16, it’s layout is the same. You can use a block which uses a bigger thumb, for example block 3,4 or 8.

Thanks!

Andrei L.
tagDiv Member

Hi

You have to edit the file corresponding with the category template used and update the code: http://screencast.com/t/4ncVefqthdwj
Note that this is a complex task which require some customizations in theme’s code. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve tested the shortcode on my side and the borders are displayed fine: http://screencast.com/t/rXc5iehUR6DX
Do you still have this issue? If so please provide a screen and more detail about how can I duplicate it on my side so I can inspect it and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

On post pages the color can be changed using this option: If you want to change the color on category page use this css: http://screencast.com/t/sz3O4sTcfQz

.category .td-post-category{
background-color: red;
}

Thanks!

Andrei L.
tagDiv Member

HI

We certainly plan to extend the theme features in the future updates. I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one.

Thanks for your suggestion, have a nice day.

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the search works fine: http://screencast.com/t/29iy5pbGihttp://screencast.com/t/6BCpmtjr
If you still have this isseu please provide more details about it so we can duplicate the situation on our side and get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

Have you deleted before this category? If so the theme won’t create it again but you recreate it again, just make sure you name it as it’s indicate here; http://screencast.com/t/zL8q9cTY4j

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site but couldn’t see the issue the page has been modified. I am not sure why this happens on your side as on my end the theme works fine. Please provide page’s shortcode from Visual Composer: http://screencast.com/t/nzATw7DZDg via http://pastebin.com/ so I can have a closer look.

Thanks!

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