Hi

The theme is tested and works fine on mobile. The situation indicated appears when you re-size browse’s window but that is not the correct way to test the mobile version. You have to use either browser’s emulator or a mobile device to get the accurate result.

Thanks!

Hi

I cannot access your site: http://screencast.com/t/nUXKmDYuVd

Did you added any terms in genre taxonomy? Genre is not a category, it is a custom taxonomy so in order to have some posts displayed you have to create terms for it: http://screencast.com/t/RxpmUJhTi3V
Thanks!

Hi

This is not an easy task as module’s layout must be redefined and unfortunately I can’t provide a solution now. You can try to change the module’s layout by editing td_module_2.php file: http://screencast.com/t/zr4op9Rh8L Als you will have to adjust the css.
Note that this is a complex task which requires a bit of coding and if you don’t have experience with it my advice is to look for someone who can help you with implementation as we can’t offer customization services at the moment.

Thanks!

Hi

Try this css in theme panel > custom code > custom css:

.td-post-author-name span{
display: none;
}

Thanks!

Hi

I’ve removed your credentials as this is a public forum and anyone can see them.

The option from panel works like this: When it’s enabled the category tag will be hidden on category pages here: http://screencast.com/t/H24d6wDU – http://screencast.com/t/H24d6wDU – http://screencast.com/t/H24d6wDU
Also that category tag will be hidden on single posts. To hide this tags: http://screencast.com/t/aaQDhCQWaj you have to deactivate them from module: http://screencast.com/t/8J7AuBymylow – http://screencast.com/t/Z3c9T0O5

Thanks!

Hi @Diorama

We’re sorry for this inconveniences you had encountered after the update.
I am not sure why this happened on your sited as checking your site I’ve noticed that it works fine on both mobile and desktop devices. As can be seen from this screen the captcha it is displayed fine on the site: http://screencast.com/t/FJwPo8FlF if you still have this issue try to clear mobile devices cache memory then test the site again.
The whatsapp button it’s available only for mobile devices.

Let us know if you need further assistance on this.
Thanks!

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Hi

Social Counter send a request to facebook at each 3 hours but if you’re using cache the time may be bigger. However after the caches are emptied the counter should be updated.

Thanks!

Hi

That page it’s built with Visual Composer and the first element added is Homepage Post block: http://screencast.com/t/4v01VNpIyTN
Yo can replicate that layout by adding on the top of the page homepage post block then other blocks from Visual Composer.

Thanks!

Hi

The newsmag.woff is part of theme’s fonts. That file generate all themes icons and it’s called on each page from style.css.

Thanks!

Hi

This errors happens when you try to access the theme’s index.php file directly, usually it displays a Fatal error: Call to undefined function get_header() and it shouldn’t be picked up by google’s crawler.
You can find more info about this in this tread: https://forum.tagdiv.com/topic/fatal-error-3/ and add a redirect rule for it.

Hope this help.
Thanks!

Hi

The indicated link refers to Newspaper theme where we included the slides used in theme’s demos. Please address us via email at contact@tagdiv.com and we will provide the demos for Revolution Slider there.

Thanks!

Hi

Replace the above code with this one, I’ve mae a different target and now it should work fine:

@media (min-width: 768px) and (max-width: 1023px) {
.sf-menu ul .td-menu-item > a {
padding: 4px 13px 4px 13px;
}
}

Thanks!

Hi

That happens because you added a row within another row in Visual Composer: http://screencast.com/t/n6iezRjx – http://screencast.com/t/VxRRAvh2zdFD Try to use a single row for this section then test the page again: http://screencast.com/t/tmO8ZR22BV

Thanks!

Hi

Current version of Visual Composer included in theme’s path is V 4.11.2 We will test the new version and if the results will be positive V 4.12 will be included in theme’s path.

Thanks!

Hi

I’ve checked your site and mobile menu does not work properly on mobile devices. Its layout has been changed in V 3 but on your site the layout is from V 2+
Please make sure that you update that theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing then test again.

Let me know how it goes.
Thanks!

Hi

In those photos I’ve indicated the css for whatsupp button. You can use that code with V 2.3.7 if you don’t want to update at b 3 immediately.

Hi

Yes the reverse will also work, you can achieve that layout using custom rows like here: http://screencast.com/t/jKPLetP8iVtN

Thanks!

Hi

@MarcusFuto I’ve checked your site an Social Counter works fine now: http://screencast.com/t/MrfAjdb8Ck

@Smanchi try to clear all caches then test the site again, also you can try with a different facebook id and check how it works.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

In how to use Visual Composer guide we mentioned which are the columns that must be used when the page it’s created: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks!

Hi

The mobile menu from V 3 won’t work with 2.3.7 because there is no implementation for it.
All modified files can be found in theme’s patch http://screencast.com/t/uRMUbEkkpkJH You just have to download the last version from themeforest and all code will be available.

Thanks!

Hi

On our demo we use a custom code for page’s layout. This code will remove the borders from the demo page but it’s won’t work in any situation: http://pastebin.com/KYV30Ke5 – http://screencast.com/t/Mrhn0i9Wz1C2 You can use it as example and update it to your page.

Thanks!

Hi

I’ve checked your site and whatsup button work fine now: http://screencast.com/t/IF5Fj5GGPn2k
if you still need assistance on this please provide more detail about your issue so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

Thank you for your help and for clarifying this for us.
Have a nice day.

Hi

The spans are main containers used to create a specific layout. The correct layouts for blocks are 1/3, 2/3 and 3/3: http://screencast.com/t/ORfVvIOt Each block displayed with this layouts will have the correct layout.

Thanks!