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Bettina
tagDiv Staff

Hello!

Yes, of course, because you can not save the header template now, and the settings from the Header logo overwrite the theme panel options. To display the logo from the theme panel, you shouldn’t have any SVG set to show, image or text added in the header logo shortcode.

Thank you!

Bettina
tagDiv Staff

Hello!

From what I can see, it takes a little longer to load, but then it displays like this: https://app.screencast.com/InegzxHM5WYlZ
When using Chrome, it writes for the ad: This ad used too many resources for your device, so Chrome removed it. Firefox doesn’t display it at all.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, I have no ETA right now.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

You can add the logo in the shortcode or the theme panel settings. However, you shouldn’t add the logo in two places.
Unfortunately, I have no ETA right now. I recommend you revert the update.

Thank you!

Bettina
tagDiv Staff

Hello!

There is a known issue.
We’re sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello @omattelin !

Yes, that button should work well.
If you still encounter the issue, please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Can you please revert the update https://app.screencast.com/KBuWvClvIAeB0 ?
Or upload a backup.
We will check all these issues and try to fix them immediately.

Thank you!

Bettina
tagDiv Staff

Hello Benj!

Wp Bakery is deprecated. So, we recommend re-staying your website using cloud templates and can edit the pages with the tagdiv composer.
Please check this option: https://app.screencast.com/ArgH4YjBQPZeC
If you don’t have this option, then you have a very old version that does not allow you to change the headings.

Thank you!

Bettina
tagDiv Staff

Hello!

1. If you have the latest theme update, there is a problem with the save button.
2. Yes. I hope we can fix it as soon as possible.
3. The theme panel settings work with the default templates. The logo shortcode from the tagdiv Composer takes the logo from the theme panel settings but provides more customization options.
4. Check point 1.
5. Yes, check point 1.

Thank you!

Bettina
tagDiv Staff

Hello Amit!

You can add multiple taxonomies there, as well as the sub-taxonomy. The block will display the CPTs that have those taxonomies selected. You can also add more info in a module template so that the results will display their info.

Thank you!

Bettina
tagDiv Staff

Hello!

It works only with the accent color. A workaround there could be to add some CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

A workaround there could be these settings: https://app.screencast.com/vREYUxfx6Mst9
I’ll also add the request to our improvement list!

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @Hogeun!

I’m glad that you solved the issue!

Have a nice day!

Bettina
tagDiv Staff

Hello!

To avoid misunderstandings, please provide more information(screenshots/video) about the issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

The feature should work well now, according to the latest update.

Thank you!

Bettina
tagDiv Staff

Hello @Camy !

The Standard Pack plugin should be installed and active when using the default templates.

Thank you!

Bettina
tagDiv Staff

Hello Melanie!

You can set the SVG color from the Style tab of the Header logo shortcode. The first square is for the primary color, and the second square is for the hover color. If you set the color from there, then maybe you should delete the fill color code from your SVG. Also, delete the colors set from the shortcode and let the ones from your code.

Thank you!

Bettina
tagDiv Staff

Hello!

You should assign the license to your current domain. If you have more than two domains, please consider buying another license.

Thank you!

Bettina
tagDiv Staff

Hello!

If everything is correct when logged in, there should be some cache. If you have any caching tools on your server, also clear all the cache. Try in an incognito window and force-refresh the page.

If you want, I can take a look, see exactly the issue, and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, we will review it and try to help you as soon as possible.
Please be patient!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

The “Column text” and “text with title” elements have a button called “edit content.” If you click that button, the WP Editor will open, and you can add text/code/shortcode there. Close the WP Editor from X, save the changes from Composer, and view the page to see the changes.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, the posts loop shortcode doesn’t have this option to show the post views.
A workaround could be to use the Module Views shortcode in a Module template and display the custom module using the flex block builder shortcode in your homepage for example.
Documentation here: https://forum.tagdiv.com/modules-builder-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

1. Yes. We didn’t test any other free plugin. But I hope we will update it very soon.
2. From there, you can assign the key to your current domain by clicking assign.
3. No.
4. You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one for staging and the other for the live version of your product/sub-domain/website. If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete); in this way, the license will be available for the new website, and you can use the theme without any problems.

Thank you!

Bettina
tagDiv Staff

Hello!

Do not worry; we will investigate this further so you do not encounter issues with tested plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. We have discussed this here: https://forum.tagdiv.com/topic/does-the-newspaper-theme-comply-with-eus-gdpr-rules/
We did not test any other GDPR plugin currently available, but you can test anyone and use it.

Thank you for understanding!

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