Hello @offthepath !

It seems to be an issue there.
I will add it to our investigation list!

Thank you so much for understanding!

Hello @fishinfool !

I can rename a blank template as I want in the Cloud templates -> CPT.
Check the console to see if you encounter any error there.
Please update the theme and plugins to the latest version.

Thank you!

Hello!

This is the element from Gutenberg: https://prnt.sc/dCSemfoUugq9
and you can change the color from the TagDiv Composer: https://prnt.sc/u-gn28O4UGou

Thank you!

Hello @commandeleven !

Your pages should look like in the tagdiv Composer. The issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello @tenacemente !

If they have the same content, then you can check which one is the correct one and delete the second homepage. It could be created by a plugin. Check the correct page, which is set here: https://prnt.sc/wQMCix61mLZn

Thank you!

Hello @nrgweb !

If those option from our theme are not working, then please use one of 2 methods:
– https://stackoverflow.com/questions/43748634/add-javascript-in-amp-pages
– https://kinsta.com/knowledgebase/add-code-wordpress-header-footer/

I hope that helps you!

Thank you!

Hello @euneecom !

You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello @alejandroman!

Please check this guide: https://kinsta.com/es/base-de-conocimiento/ha-habido-un-error-critico-en-su-sitio-web/

I hope that helps you!

Thank you!

Hello @nmanikrishnan !

There is an option called accent color in the Newspaper -> Theme panel -> Mobile theme -> Theme colors -> Accent color.

Thank you!

Hello @ameeralisalman !

You can adjust the design of your website in the 3 viewports: desktop, tablet, mobile. If you click here: https://www.screencast.com/t/XDQJedlggSB , you can verify also the mobile viewport, and tablet viewport: https://www.screencast.com/t/YUVUcyrgh
You can also add some CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello!

They can be added in Gutenberg: https://prnt.sc/gZfFUAfbWZT3

Thank you!

Hello!

The feature you need is the same as the one created in this demo because the forget password will work in the same modal. My colleague replied to you here: https://prnt.sc/q5MnFqW6CVP-

Thank you!

Hello!

You can change the color of that icon: https://prnt.sc/m38hGDRgtfK4 -> https://prnt.sc/YCcLWbawaK9c

Thank you!

Hello Imran!

Try to move this element in another row: https://prnt.sc/CKdYg77z4njL and check if the issue is coming from there or not.

Thank you!

Hello @nareshpatkare !

Unfortunately, all javascript files from our theme get combined into a bigger, minified javascript.
This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @nareshpatkare !

I have no ETA. If our developers find something that can be updated in our theme, then they will add it in the next updates.

Thank you for understanding!

Hello Imran!

I suggest you to upload a logo which is under 100kb and the image will load faster.
Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb
Optimize your website and eliminate multiples blocks from your page.
Try to use less plugins.

Thank you!

Hello!

Try to upload a logo with your proffered size in your Media Library and set full size. It will load correctly even in your website.

Thank you!

Hello!

Choose to use a cloud header and add the ad code in the ad box element and place it in the header.

Thank you!

Hello!

I can see that the buttons are working well. Did I miss something?

Thank you!

Hello!

Yes. An example can be seen in the newest demo of Korean News Insight: https://app.screencast.com/Z3e9lABauEUVf.
You should specify in the element’s settings (in the tagdiv composer) which modal should be closed.

Thank you!

Hello!

Please make sure that your theme and plugins are up to date.
Execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Thank you!

Hello!

There are some settings for a cloud template in the theme panel -> Categories -> https://prnt.sc/CT4XIGHkwdSl
We recommend using the cloud templates instead of default templates.

Thank you!

Hi @mayur_cfe!

Please insert this link https://forum.tagdiv.com/topic/tagdiv-composer-not-working-at-all/ in your mail.
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello!

Then this issue is caused by the cache. Uninstall all the cache plugins, clear all your cache from your browser, and try again.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!