Hello @David!

In order to apply the CSS code on the hero element:

1. You need to disable the overlay: https://prnt.sc/zk9nV7FlOJ5u
2. Add an extra class to the Hero element: https://prnt.sc/HHpdeG3jtxwT
3. Apply the CSS code in the theme panel -> Custom code -> Custom CSS:

.custom-class { position:relative;}
.custom-class:after {content:''; position:absolute; top:10px!important; left:10px!important;width:calc(100% - 20px)!important; height:calc(100% - 20px)!important; border: 1px solid red;}

4. Your hero element will look like this: https://prnt.sc/-yFtuiEQPP_A
5. Adjust the CSS code according to your preferences.

Thank you!

Hello @obiwan !

In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hello @asantana !

Do you use any plugin for redirections?

Thank you!

Hello @justweb !

Replied here: https://forum.tagdiv.com/topic/single-post-template-content-is-repeating/

Thank you!

Hello @Prateek !

Can you please provide an example of what exactly you need to achieve?

Thank you!

Hello @theheritagelab !

Those features should work well in the latest update. Please make sure that the theme and plugins are up to date.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

If you want, we can take a look. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Megan!

Check this guide: https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
You have to use an SSL plugin: https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/

Thank you!

Hello @maribilerm !

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

This plugin has been tested with our theme. Please update the WordPress version so the plugin will work. Or address this issue with their support, so they can fix it in the near future.
You can use any GDPR plugin, but please take care of future plugin conflicts with our theme.

Thank you!

Hello @anilvijaymane !

Replied already here: https://forum.tagdiv.com/topic/newspaper-theme-font-not-applied/

Thank you!

Hello @anilvijaymane !

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello @ameeralisalman !

Yes. You can do that if you are using one of these 2 options for your mobile version: 1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Check this useful guide too: https://forum.tagdiv.com/modal-popup/

Thank you!

Hello!

Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb
Optimize your website and eliminate multiples blocks from your page.
Try to use less plugins.
Make sure you use the latest update of the theme and plugins.

Thank you!

Hello @fabinhoalmeida !

That function needs to work well. Please send us an email, and we can take a look.

Thank you!

Hello!

Please continue the discussion via email.

Thank you so much for understanding!

Hello @darrazola !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @yvrmark !

Please make sure you have the latest update of the theme and plugins too.
The Twitter icon has also been updated in the social counter shortcode from the TagDiv Composer: https://prnt.sc/46FJ2jFz-mrp

Thank you!

Hello @justweb!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @CSintra!

Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please do a test using only tagdiv plugins and check if the problem persists.
Please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello!

That is the main email to which you can send your private credentials. It should work. If not, then please send from another email address.

Thank you!

Hello guys!

Make sure that your column is sticky: https://prnt.sc/_Zqx1BvjBDp_, press save and view the results.

Thank you!

Hello @dmenciot !

It seems to be an issue there.
I will add it to our investigation list!

Thank you so much for understanding!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello @Infinibyte !

Check the guide from this topic: https://forum.tagdiv.com/topic/where-is-the-featured-audio-coming-from/

Thank you!