Bettina Hello!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
I’m sorry, I couldn’t understand. We offer support for everyone!
If you provide access via email, we will check the issue on your end too.
Thank you for understanding!
Bettina Hello!
Yes, we can discuss via email.
Thank you!
Bettina Hello!
Check the permalink settings in Settings -> Permalinks and in the SEO plugin. We do not have any redirect settings in our theme. Make sure this is not caused by an extra plugin that you are using.
Thank you!
Bettina Hello!
Yes, you can. But it won’t cause the problem that you had. From what you describe, it sounds like a plugin conflict or a caching issue.
Thank you!
Bettina Hello!
We recommend using the Yoast SEO plugin. https://yoast.com/help/what-are-regex-redirects/
Thank you!
Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Bettina Hello!
I have no ETA. If our developers find something that can be updated in our theme, then they will add it in the next updates.
Thank you for understanding!
Bettina Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
I will check which template you need exactly, and I’ll help you easily.
Thank you!
Bettina Hello Josep!
Yes, of course. All you need to use are the cloud templates.
Thank you!
Bettina Hello!
Let me know which pages do you need. So I can help you.
Thank you!
Bettina Hello!
It is possible that there is a conflict or some cache.
You can copy-paste the code my colleague provided in that topic into a new page.
Thank you!
Bettina Hello Josep!
If you like that section from the World Matters footer, then you can import that footer and take the CSS code. You can copy-paste that element into another section/page of your site. Access Dashboard -> Cloud Templates -> Footer templates -> https://prnt.sc/Ap3KGJEPZ75W -> https://prnt.sc/1O0rhY8cbcqB -> https://prnt.sc/9Lji_h-pb8L3
Thank you!
Bettina Hello!
This plugin has not been tested with our theme. So, we do not recommend you use
Use the plugin from the guide and apply those settings in order to solve your issue.
Thank you!
Bettina Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
We will check the issue and try to help you!
Thank you!
Bettina Bettina Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
Bettina Hello!
Normally when you install the whole demo and not only some sections or templates from the Cloud Library, you will get everything from that demo. Did you install the whole demo or some templates from the Cloud Library. When I install the demo like this: https://prnt.sc/WVouOj7R_Zxw -> https://prnt.sc/z95cOMGrcZNP, then I can get everything.
Thank you!
Bettina Hello Yuri!
You can check which date is set to display on your blocks: https://prnt.sc/ZFwQLM0rRyLM while you edit the template with the tagdiv Composer.
Thank you!
Bettina Hello!
Please check the templates in Dashboard -> Cloud Templates. They should be imported if the import has been successfully done.
Thank you!
Bettina Hello!
Make sure the views are enabled: https://prnt.sc/tevmpMdy0RIP
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Bettina Hello!
No, you can’t delete the template page because your design layout will be ruined.
You shouldn’t index those URLs on Google. You need to exclude them, and you won’t have these issues. You can restrict some pages using a SEO plugin, like Yoast, which is tested with our theme.
Thank you!
Bettina Hello @Toaztr !
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Unfortunately, we do not have a sort feature for the image box element.
Thank you!
Bettina Hello Ken!
Check our guide here: https://forum.tagdiv.com/the-newsletter-plugin/
Unfortunately, opt-in builder does not currently work with Mailerlite.
You can use the Raw HTML which should work well, and style it via CSS.
Thank you!
