Hello @heisks !

They are from the inner row you’ve added and split into two inner columns. You can delete the inner row or set it like this: https://prnt.sc/QHLFrvAFWdVC
I rebuilt the layout you need: https://app.screencast.com/LqY75ClxY5jPS
Did you upload it from the Cloud Library?

Thank you!

Hello!

Follow this guide to clean your WordPress and theme of malware:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ or https://askwpgirl.com/10-steps-remove-malware-wordpress-site/

I hope that helps you!

Thank you!

Hello @abhi858!

Check this topic: https://forum.tagdiv.com/topic/feed-from-facebook-twitter-etc/
You can add any element to the sidebar in the TagDiv Composer. If you add it to a template and make it global, then it will appear on every page that has been assigned that template. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want to the second column and consider it a sidebar.

Thank you!

Hello Ken!

Actually, we have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin and AMP.

If you need the same header on all your pages, then make the header template global.

Thank you!

Hello!

If you set the video to a global template, then it will appear on all your posts where that template is assigned. You need to duplicate the template, give it another name, and assign it to one post.
For the content, you need to edit the post with the TagDiv Composer and add the single content element.

Thank you!

Hello!

Ok.

Have a good day!

Hello @watashi314 !

It is a Gutenberg feature and not part of our theme.

Thank you!

Hello @gerard7803 !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello @pwisker !

If you will use the flex block 1, then there are a lot of filters which you can apply: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello!

Did you assign the cloud CPT templates for your CPTs? Please check the documentation here:
– https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
– https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello Kate!

You can set an offset for your blocks: https://forum.tagdiv.com/offset-feature/ or enable this feature: https://forum.tagdiv.com/unique-articles/ on your pages.

Thank you!

Hello @sudhin!

Then it could be a plugin conflict there.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @dbaker !

You can set the mega menu only for a category, not a post: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello @dbaker !

You should add the logo in the tagdiv Composer and delete this text: https://prnt.sc/cR3KbwOxdroq

Thank you!

Hello @sudipto !

This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @nolynskitchen !

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello @nolynskitchen !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

We will check the issue and try to help you!

Thank you!

Hello @giulian!

t’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @rickyrt !

You can change the colors of the websites and customize them as you like. Also, you shouldn’t install only one demo. You can mix the templates, sections between them. For example: install the homepage from a demo, a single template from another demo, and sections from different demos with the help of the Cloud Library. 
All the cloud templates can be found in Dashboard -> Cloud Templates. 
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
I can suggest some examples of similar designs:
-> https://demo.tagdiv.com/newspaper_insightai_pro/
-> https://demo.tagdiv.com/newspaper_world_matters_pro/
-> https://demo.tagdiv.com/newspaper_music_life_pro/
-> https://demo.tagdiv.com/newspaper_aramis_pro/
-> https://demo.tagdiv.com/newspaper_zodiac_pro/
-> https://demo.tagdiv.com/newspaper_today_news_pro/

Thank you!

Hello @nagi!

All these changes can be made very easily in the TagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

You can assign/duplicate multiple templates. See https://forum.tagdiv.com/topic/different-logo-in-categorypage/ for more information.

You can add any element to the sidebar in the TagDiv Composer. If you add it to a template and make it global, then it will appear on every page that has been assigned that template. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want to the second column and consider it a sidebar.

Access Newspaper -> Prebuilt Websites, select “All” -> https://prnt.sc/Vga5V7yzrAkJ and you can find the demo and press install.

Some styles can be added with CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector

You can use a flex block for the post’s list:https://forum.tagdiv.com/big-grid-flex-settings/ and https://forum.tagdiv.com/flex-block-settings-guide/ limit it at 10, and you can create another block, set another limit, and have an offset of 10: https://forum.tagdiv.com/offset-feature/ and the list will continue posting post after post without displaying the same post. For the desktop view, we have another feature that won’t let this happen: https://forum.tagdiv.com/unique-articles/
Also, we have a new block that you can use and customize more: https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

I hope that helps you!

Thank you!

Hello!

If you want that picture to be dynamic on your website, we only have this option. Sorry!

Thank you so much for understanding!

Hello @willysawa !

Edit the page with the TagDiv Composer, click on the row, and delete it from here: https://prnt.sc/RM0BKeWELyPl, or change it because you won’t be able to see the text because it has a white color.
If you mean the logo, then you can delete or hide the text: https://prnt.sc/lab7psoo89oc
The color can be found in the Style tab: https://prnt.sc/v8fzHQtntXFT
Every page is fully editable with the TagDiv Composer: https://prnt.sc/auUzjEzB_X3Z
If you set this color for your article title and the template is global, then all your articles will have the same color for their titles. You can have different color titles if you duplicate the template, give it another name, and assign it to the special article.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello Frank!

You can make a Toplist with the help of a flex block: https://prnt.sc/H1JKU_z5AKIP or create a unique design with a flex block builder: https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello @manish24 !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello Ken!

If you did not build this design, then it could be from a plugin that you use.

Thank you!