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Bettina
tagDiv Staff

Hello Matt!

If you would like to add the shortcode to a single cloud template, then you should write the code like this:

global $tdb_state_single;
$post_id = $tdb_state_single->post_id->__invoke();

This will take the real post id, not the template id as you wrote the code above.

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @muterobert !

If you like, we can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @umut !

There, you should add your ID from your YouTube playlist.

Thank you!

Bettina
tagDiv Staff

Hello Laszlo!

Enable this setting: https://prnt.sc/cIgFONhdcg4C

Thank you!

Bettina
tagDiv Staff

Hello!

I can see your featured images now. Please set your logo as well in the TagDiv Composer.

Thank you!

Bettina
tagDiv Staff

Hello @albertok !

I do not understand. Please let me know exactly what you need to achieve, so I can better understand and help you achieve what you need.

Thank you!

Bettina
tagDiv Staff

Hello!

Please read all about it here: https://prnt.sc/8f5QqabOlAlw -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello Laszlo!

Edit the post with Gutenberg, click on the picture, and there you can enable that option: https://prnt.sc/LRwwowWmgf32

Thank you!

Bettina
tagDiv Staff

Hello Matt!

Where do you need to place that custom shortcode? In a single cloud post template?

Thank you!

Bettina
tagDiv Staff

Hello Laszlo!

Yes, you should enable the Lightbox option in Gutenberg.

Thank you!

Bettina
tagDiv Staff

Hello @albertok !

All is good! Now, set some paddings like in this screenshot: https://prnt.sc/rIca-BetgqXA (500 at the top, 100 at the bottom).

Thank you!

Bettina
tagDiv Staff

Hello Matt!

Please provide more information about what you need to achieve and what the issue is (why you can’t display your custom fields), so I can understand the issue well and help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello @shino !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that the plugins are up to date too. Check if you have the Standard Pack plugin installed and active in Newspaper -> Plugins.
Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @Umut !

You can add this element: https://prnt.sc/zh_f7cvif_Or in your page with the TagDiv Composer and choose the source: playlist id: https://prnt.sc/LRJAE7_t8HM_

Thank you!

Bettina
tagDiv Staff

Hello @chrisfoxatx !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @albertok !

When uploading the image, make sure to select full size: https://prnt.sc/5nN-l1NpkYef
Use this option on the row: https://prnt.sc/Zt6W_eVEZkPm and some padding for the page title element: https://prnt.sc/rIca-BetgqXA

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

If you cannot handle it, then I can help you adjust it near the menu, inline.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

If it is the default top menu from the theme panel, then you do not have so many options to customize it. I recommend you use cloud templates. 

Thank you!

Bettina
tagDiv Staff

Hello @smart888 !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Your ad in the footer is displaying well on desktop and mobile too.
Did you clear all the cache from the browser?

Thank you!

Bettina
tagDiv Staff

Hello!

We recommend using cloud templates because they are more customizable and very easy to use in Composer without knowing more codes. If you prefer default templates, maybe you can find a plugin that can do what you need. But, for sure, it is more complicated than using cloud templates to build the pages you need.

Thank you for understanding!

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