Hello!

Build your new menu in Appearance -> Menus. You can add the list menu element/shortcode , for example, by choosing the new menu created in that dropdown from the list menu element’s settings, and it will be displayed in your footer where you added the list menu element.

Thank you!

Hello!

Select the column and apply those settings: https://prnt.sc/lVsXvqKhiVkd

Thank you!

Hello!

The URL of your video should be saved in td_post_video post meta, and WordPress will save it automatically.

Thank you!

Hello!

Unfortunately, we do not have any options regarding this in the theme.

Thank you!

Hello @tassos!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello @tassos!

Please try to insert it here: https://prnt.sc/dQ2QIwqhK1Bs

Let me know the results!

Thank you!

Hello @naseeb0 !

Edit the pages with the TagDiv Composer and make sure there is no offset. Let the field offset be empty with no space and no value! Read more about it here: https://forum.tagdiv.com/offset-feature/

Thank you!

Hello!

The posts can be removed from the homepage. For example, in a block: post ID: -ID [specify the ID number of the certain post]. Read more about it here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello!

Did you set an image there? Please provide more information about your issue.

Thank you!

Hello!

Check this guide: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hello!

Do you use auto ads? Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello Kaitlin!

Yes, you’re right. This version is out of date. But we specify the version of this plugin that works with our theme.

Thank you for understanding!

Hello!

You can see your errors by navigating your website, click right -> Inspect -> Console.
The errors are not from the theme.

Thank you!

Hello @samvhughes !

I can’t see that difference. Did you solve the issue?

Thank you!

Hello @giuseppe39!

This mobile homepage is overwritten by the Mobile theme plugin, which is why the layout has changed. Edit the desktop version of your homepage with Gutenberg and disable the Mobile theme: https://prnt.sc/BZVdi5tHDCuP

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/can-t-access-cloud-library/

Thank you!

Hello!

Check this thread: https://forum.tagdiv.com/topic/how-can-i-remove-one-domain-from-my-license-key/

Thank you!

Hello @giuseppe39!

The access is denied, so I can’t see your screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Laszlo!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello Matt!

There is no comparable method for custom taxonomy because it has not yet been implemented. 

Thank you!

Hello!

You have a lot of errors in the console. Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

Unfortunately, this is not possible in our theme at the moment.
We will take into consideration your query.

Thank you!

Hello!

First of all, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
You have a lot of errors in the console.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure that all the requirements are set as here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that the plugins are up to date too. Check if you have the Standard Pack plugin installed and active in Newspaper -> Plugins(for default templates).
Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

Let me know the results!

Thank you!

Hello!

We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
If you prefer default templates, maybe you can find some codes that can do what you need. But, for sure, it is more complicated than using cloud templates to build the pages you need.

Thank you!

Hello Peter!

You can hide one element on desktop and unhide it on mobile, for example. Every element in the TagDiv Composer has a setting to make it invisible. This setting can be seen in the CSS tab of every element: [Display: HIDDEN]. You can also hide the entire row.
If you can’t find an element after you have hidden it on every viewport, check this thread for the solution: https://forum.tagdiv.com/topic/cssdisplay-show-or-hidden/

Thank you!